The Crystal Bride

Love, love, love The Crystal Bride! From the moment I walked in the door, I was treated professionally. My consultant Chante was very helpful. I liked the fact that I was able to choose the dresses I wanted to try on as opposed to a consultant choosing dresses for me. My seamstess Mila was the absolute best!!!! She took care to address every finishing detail on my dress to assure it was perfect for my wedding day!

I can not say enough about this bridal salon! They were the best people to work with, they were so kind and open to what I was looking for in a dress. As alterations began, Mila was awesome in helping me make sure that my dress fit perfectly. There prices are incredibly reasonable for the beautiful dresses they sell. I would not recommend anywhere else!

I had gotten the most amazing wedding dress! The staff is so nice and very caring. When it came to alterations, our seamstress was so sweet and listened to all my needs. I never had a problem with going or scheduling my fittings (I had about 4) and each time she was very kind and didn't make me feel like I was fussing over little things. My dress was perfect:)

I got my dream wedding dress and bridesmaid dresses from the Crystal Bride. My mother and mother-in-law also got their dresses from the Crystal Bride. The sales people at the store are very knowledgable and very willing to help you find your dream dress that fits your budget. The store sells budget-friendly dresses and high end dresses, so they have something for just about everyone. They do all their fittings and adjustments with an in-house seamstress so you always know who you are working with and all adjustments were done promptly. The bridesmaid dresses were reasonably priced (and again, they have budget friendly to high end options). I was very impressed with the store and they made the dress finding/buying process fun and painless!

I feel like I have known quite a few of The Crystal Bride's employees for a very long time. I mostly worked with Heather. She was beyond helpful. She was very friendly and entertaining from the very beginning of my quest to find my perfect dress. They have independant seamstresses that do their alterations. I worked with Mila for my dress and Ellie for my daughter's, the flower girl. They both did a wonderful job. Everyone I worked with at The Crystal Bride was very friendly and accomidating. They have a fairly wide selection, and their fairly priced. Some of their dresses, I'm sure, could be The Crystal Bride because of all of their staff.

My wedding dress shopping was a wonderful experience!! I had a very nice girl named Heather help me pick out a dress. She was perfect, she knew exactly what I was looking for and wouldn't settle until we found my perfect dress. My dress was perfect! They have a great selection and they had dresses for every price range. It took exactly 6 months for my dress to come in and it was beautiful! However, don't let them talk you into going up a size because they will try to. I took my bridesmaids there with an appt for bridesmaids dresses. It was very crowded in the store and there were not enough staff to help. We did find a dress that was beautiful. They did talk every girl into going up a size and then each girl had to get large alterations on their dresses because they were too big. The bridesmaids dresses were above average pricing but my girls were ok with it. I wanted to add straps to the dresses and they were unable to give me a price for how much it would cost because they hire outside for alterations. So I ordered a bunch more fabric for the dresses come to find out scarves came with the dresses so we used the scarves for the straps and had a bunch of extra fabric. We were not informed that scarves were coming with the dresses. Overall, the selection is wonderful but the service is lacking. You get a different person everytime you go in there. It is a very busy and crowded store that doesn't have enough people on staff. However, my wedding gown shopping was great and memorable thanks to Heather!

I bought my dress from the Crystal Bride. It was perfect, and met my specifications for my ideal bridal dress which only really included: not a long train, looked fantastic with a bird cage veil, lace-up back, and the boning went from my armpits to mid-thigh so I didn't need to buy a corset bra. I was a tight little package for $800 and felt like a million bucks! The only alterations I needed were to have the dress hemmed and bustled. The only issues I had with Crystal Bride were that a) the customer service was not consistent. I would have a different person assist me almost every time I was in there, and some of them were much nicer than others. b) 3 out of my 5 bridesmaids complained to me that they were treated poorly by the person they were assisted by when they went in to find their dresses. c) I had went to 2 other dress shops before settling on the dress I wanted at Crystal Bride, and the best customer service was at David's Bridal in Aurora, IL. Unfortunately, none of their dresses met my specifications, so I had to go for my dream dress.

I wasn't impressed with the customer service they provided there overall. There were 2 ladies there that were nice to work with, but other than that, unimpressed. The alterations lady is super nice and easy to work with. I did get my alterations done there because Crystal Bride is right by my house. I recommend the venue for the style and choice of dresses and even their jewelry is great! When I went in a couple days before my wedding to pick up my dress, I had it already paid for and ready to go, and the girl showed me how to hang the dress as soon as I brought it home, but then asked me if it was paid off. I was upset about that because she should've seen that in my file. I let it go, but just another thing that bothered me about the customer service.

From the time I walked in to The Crystal Bride to the time I walked out with my wedding dress, the staff there made me feel like a princess. My consultant Sarah was awesome. She knew what I liked and was honest about the dresses I tried on. She was also very patient with me as I was making my decision. My dress, an Essence of Australia design, was beyond gorgeous and so perfect for me. The seamstress there, Mila, worked magic on my dress. It needed to be hemmed a lot and it was not an easy dress to do but she made it look flawless. The only reason they aren't getting a full 5 stars is because they are tough to make appointments with but that just shows how awesome they are!

My bridesmaid dresses were also from here. No complaints there! Everything was wonderful! My girls and I looked fabulous thanks to the lovely ladies that helped us! Thanks so much!! :):)

I had a great experience with The Crystal Bride, where I purchased my wedding gown and veil for my September 2011 wedding at the Westin in Lombard. I found my dress (Maggie Sottero – Jenna) at the Crystal Bride in November 2010, and I was very lucky because they told me they just received that dress in their shop two days before I was there. I saw it online and I knew I needed to try it on, and it turned out to be the one! The Crystal Bride was my first and only stop in my search for wedding gowns. Sarah was very friendly, nice and helpful through the whole experience of trying on and choosing a wedding gown, and she was able to pick out dresses for me to try on based on what I told her I was looking for. She helped me stay positive when I was unsure about some of the gowns and when I was starting to feel overwhelmed, and she shared in my excitement when I finally found my dress. I also liked that my friends/family and I were able to look around and pull dresses for me to try on. The prices at the Crystal Bride were very reasonable and fit my budget exactly. They had a nice selection of gowns, veils, and accessories, and everyone working there was extremely nice and made you feel at home. The seamstress, Mila, at The Crystal Bride, was wonderful. My dress needed to be taken in quite a bit and she did such a great job to transform it from A dress to MY dress. I loved also loved how she did the bustle on my dress, because when it was pinned up, you couldn’t even tell that there was a train on my dress to begin with. I got so many compliments on how beautiful my dress was and how perfectly it fit me on my wedding day. The Crystal Bride is definitely a great choice for anyone shopping for a wedding gown, accessories, or even bridal party attire.

I loved my dress. Heather was very helpful during trying on dresses and the fitting. The overall experience of getting my dress was great. It can be difficult to get an appointment there because they are very busy and I feel they need to expand their hours to compensate. The biggest problem I had was with my bridesmaids dresses. They convinced almost all my girls to go up a size and as a result their dresses were HUGE. I mean, they looked like garbage bags before they got them altered. The couple of girls who were insistent about knowing their size and going against the recommended size turned out fine. Just keep that in mind if you are getting bridesmaid dresses there.

The team at The Crystal Bride were fabulous to work with throughout the whole wedding planning process! They were especially helpful in planning my fittings around my schedule as I was living out of state during the dress selection/alterations process. I will forever be grateful to them for keeping me informed as the various pieces of my attire arrived at the shop and for helping me choose a gorgeous wedding gown!

Store has beautiful dresses that range in prices the most expensive being around 2k. My original service when purchasing the dress was great Sara was very easy to work with and wasn't pressuring. But the alterations and customer service department lacked. My bridesmaids also purchased their dresses from this store and at the end of alterations both girls were not given their belts for the dress and long behold the day of the wedding one of the girls wasn't even altered so we had to safety pin it. Which isn't really a big deal but when you add up each girl had to keep going back because they were forgetting stuff it's not something you should have to deal with.

Although our initial encounters were wonderful and the sales floor staff was helpful and pleasant. I was not pleased with the final outcome as my dress was ordered in what I was told was "standard sizing practices" instead of the floor sample size that fit perfectly. I was also not told that alterations to my type of dress due to the fabric and detail work would prove to be very difficult. Furthermore, I was told and it was written on my order form description that my dress was ivory and champagne. Only after asking them to put a color sample and shoes of both ivory and champagne next to the actual dress was it realized, this was definitely not the colors. Thank goodness I had not yet purchased my veil or shoes and was able to take my dress elsewhere to do so and to get the necessary alterations. Again, the sales staff was great but, i would definitely suggest being overly informed BEFORE purchasing your dress.

Crystal Bride was my first stop out of four bridal shops and I ended up going back to purchase from them. Their reputation, service, value and flexibility were above and beyond any other place I went to. Nancy and Heather made everything go smoothly. I live out of state and they were always flexible with my schedule to fit in alterations, they were also very accommodating with my dress- which had some complex alterations. In the end everything was worth it- I must have received hundreds of compliments about my dress!

Had a absolute fantastic expericence at Crytstal Bride. My local bridesmaids got their dresses there as well as my out-of-state mom. The women there made me feel welcome and special every time I was there for fittings or shopping and made it very easy to keep within budgets.

I had a lovely experience at The Crystal Bride! The ladies are friendly, professional, and helped me to find the perfect dress. Alterations were accurate and timely. I have nothing bad to say about this store, and I would highly recommend it!

I am absolutely thrilled with my experience with the Crystal Bride! From my very first appointment to picking up my wedding dress the day before my wedding, the quality of service that I received was superb. They have an amazing selection of dresses that fit every budget and style. My consultant, Heather, was supportive through the entire process of not only selecting my gown, but customizing it as well. Their on-site alterations were convienent and were flawlessly done. I cannot say enough positive things about the Crystal Bride and I highly recommend them for any bride looking for a high quality experience.

I chose to start my wedding dress search at Crystal Bride because they seemed to have a lot of dresses that suited the style I was looking for. However, I'm a bit picky and was expecting to visit many other stores in addition to Crystal Bride. From the moment my party and I walked in, we were treated wonderfully. My consultant Chantal allowed me to scan all the dresses and select ones I wanted to try one, but also offering her opinion based on what we discussed. She knew which one she thought would be "the one" but she let me try on the others first so I could be entirely sure. Well, needless to say, she was right. My dress was the fifth and last one I tried on - and I never looked back! I bought the dress that day, and Chantal even took the extra step and measured the height based on heels so I wouldn't have to get my dress altered when it came in!

Throughout the next year, Crystal Bride was always willing to accommodate us! We got all 7 bridesmaids dresses from there as well, and each one came out gorgeous! I also ended up making some modifications to my dress along the way, and they were always helpful and flexible. The dress only became more beautiful as the year went on, and I felt like a true bride on my wedding day. Thanks to Chantal and everyone else at Crystal Bride for the best dress experience imaginable!!!

They were amazing!! So helpful with my dress, bridesmaids, mother of the groom. My dress was beautiful and it was exactly what I wanted. The experience of this shop is like no other! I would recommend to every bride! And the prices were very affordable.

I bought my wedding dress here and I had nothing but a great experiences, from my first appointment to my last. They were very dedicated to you and they schedule appointments so that they are working with you one-on-one. The quality of my dress was supurb. I thought that I paid a fair price for my beautiful gown. I had no issues with them and I would recommend them to anyone in search of their perfect wedding dress!

I was referred to The Crystal Bride by a friend of mine who got her wedding dress there. I worked with Chante and she was so pleasant to work with! She was very patient with me and had great ideas and recommendations. My entire experience from trying on dresses to picking up my dress was very pleasant and easy! I thought that their merchandise was priced very fairly and they had a great selection. I would definitely recommend.

Every time I had to deal with Crystal Bride employees it was a great experience. Heathe actually picked out the dress that I ended up buying. All the girls there are so sweet and I just adored my dress. They were so accomodating and helpful and the seamstresses they use do an excellent job.

I cannot say enough about this place. I was hopeless in finding a dress, until I got here..the selection and service is UNBEATABLE. I physically worked with every single girl in the place, and EVERY SINGLE ONE is so helpful and accommodating. I also came in hopeless on bridesmaids dresses, until I got here!! This was the only place where all my girls actually found dresses to try on. They also gave a discount because I had bought my dress there. The communication is outstanding, I got a call and was able to speak to someone every step of the way! This is the best place for jewelry/veils/shoes. And the alterations dept is OUTSTANDING. Another friend of mine had my exact same dress and they actually told me if I wanted to, I would be able to switch mine, which is unheard of. I chose not to, which I am so glad because the way they altered my dress made me look so much different than my friend..my dress fit me like a glove and the craftsmanship is unbelievable. Ive never looked tinier or had bigger boobs in my life!! This place was my favorite place to work with out of my entire wedding and I have 5star reviews on everyone. Hoping all my friends will take my advice and visit them so I can tag along!!

Loved the girls at Crystal Bride!!! Everyone was so nice and they went above and beyond helping me pick out my wedding dress!

I bought my dress and had my alterations done at Crystal Bride. I had several alterations appointment to get my dress to fit right. In the end it fit perfectly and Mila was great with the alterations.

The Crystal Bride in Geneva, IL was the most refreshing bridal shopping experience. Chante was amazing and really could not be any better at her job. She was honest and kind and pulled every gown in the world that I wanted to try. I always new Maggie Sottero had quite a selection and this store covers a the majority of her dresses. I highly recommend this store for a fairy-tale like experience along with a week day appointment. I was parading around the loft of dresses with my red shoes and they treated me as if I was their most important client. They were consistently impressive with the fitting process and really worked hard to please you, the client. On the last fitting, we all got a little teary eyed because we had such a fun time working together.

The Crystal Bride in Geneva is a wonderful place to get your wedding dress. Nancy and her staff were so nice and very accomodating. My daughters dress was perfect. They made it fit just right. We also bought the bridesmaid dresses there. Everything was awesome. Absolutely a class act.

The ladies at The Crystal Bride were super friendly and helped me find the perfect dress. I had no complaints.

I can't say enough good things about The Crystal Bride. Nancy and her staff did a wonderful job of helping me find the perfect dress and accessories. Nancy was able to pull a dress that I would have never selected for myself. It turned out the be THE ONE! She has an amazing eye! Plus she was able to come up with ideas on how to alter the train to allow the details of the dress to show and suggested adding lace from my dress to the veil. It turned out beautiful. Everyone has told me how beautiful and perfect the dress was for me. I loved everything about the store and my experience. Thank you so much Nancy!

Fantastic selection in beautiful downtown Geneva. Great alterations at a very fair price.

First of all, the Crystal Bride is so beautiful and clean on the inside...so many other places are messy and poorly lit. Love the mirrors and staircase. The staff at CB were very friendly...the owner gave me directions on the phone when I was lost on the way and Heather was very helpful in finding my dress.

I did not get my alterations done at CB, but they still let me bring my dress back to be steamed and did a wonderful job!

I love, love, loved the Crystal Bride! My mom brought me here when we were wedding dress shopping, having had a good experience when shopping for my little sister's prom dress. She was so right. Everyone was so helpful and my dress was just soooo beautiful!! The environment was very friendly and comfortable and I really loved all my time spent there (which can get to be a lot with fittings, etc). The seamsress who did my alterations was just fantastic, too :) I felt so beautiful on my wedding day thanks to the wonderful dress I wore. The Crystal Bride is a great store, I would recommend it to anyone!

This store is the best. I liked all of the sales people I encountered over the 15 months between when I purchased my dress and finally picked it up, and I can't say enough wonderful things about the owner, Nancy.

I was a nightmare customer, but the staff always treated me well and made sure I was happy. I purchased my wedding dress while living in London, semi-clueless about the implications of such a decision. I ordered a swatch so I could find my shoes, and this was lost in the mail. No problem - another was sent to me right away.

I was able to correspond by email with the store and knew I would always get a reply within 24 hours. I didn't realize when I purchased the dress that it wouldn't be available for another 6 months or so and I was coming to town 4 months after purchasing the dress for my first fitting. Nancy called the dress maker and had the dress rush ordered, although I think I only gave her about 1 month's notice!

During one of my last fittings, Nancy stepped in because she did not like the way my dress was fitting with my undergarments. She suggested sew-in cups and explained exactly what would look best to the seamstress.

I was extremely pleased with all of my interactions with this shop. I would certainly recommend it to any bride.

This was the most wonderful place to get my dress! Nancy was so helpful...I had tried on a dress at a different bridal store and Nancy ordered it for me even though she didn't carry it! It turned out so beautiful! I also ordered my shoes, accessories, and bridesmaids dresses here and they came in quickly and it was all so beautiful! Mila did my alterations and was so thorough! If something wasn't perfect she fixed it immediately. Great attention to detail! I couldn't have been happier with The Crystal Bride! Thanks to all of you that helped!

I love the Crystal Bride! The customer service is amazing. They were so helpful when I was trying on dresses and very reliable for the fittings. They made me feel very relaxed about my dress and wanted to make sure everything was perfect for me.

I actually ended up not buying a dress here but I wanted to review because I had such a wonderful experience. They did have a huge selection of gorgeous dresses and I was not rushed or pressured. I would recommend this as one of your first stops when making appointments and everything is priced reasonably. Dress shopping can be stressful but they make it stress-free and relaxing.

We got the bridal gown and jewelry, bridesmaids' dresses, and rental suits all from the Crystal Bride. I was very pleased with the products and the service. They are very organized and professional and make sure that everything is done just right. The only reason I gave a 4.5 for value for cost is because the tan rental suits ended up being sort of an out-dated fit. However, that is not a reflection of their services. I would definitely recommend The Crystal Bride!

I feel lilke I went everywhere in the Chicagoland area to find a dress, and The Crystal Bride finally had everything I was looking for! My entire experience with them was fantastic.

This was the first, and only, bridal shop I visited when buying my wedding dress. Obviously, I found the perfect dress at the perfect price! Although I am unable to compare it with other bridal shops, the staff was extremely friendly and attentive. Heather did a wonderful job listening to what I wanted and staying within my budget. She found the perfect dress for me! Amparo, the seamstress, was great and did not push unnecessary alterations. Overall, I had an excellent experience with the Crystal Bride!

They did a WONDERFUL job! Everything was perfect and on-time, and the alterations lady was GREAT - she even was willing to sew a wrap for me out of the extra fabric and it looked like I bought it at the store to match the dress! They are a very professional company and after the alterations and some of the things I added to and changed about my dress it was essentially a custom-made gown for a very reasonable price!

I am so glad that I went to the Crystal Bride. I had a pretty set idea of what I wanted and Nancy helped me get just that dress. I even found a dress that I really liked but it was out of my price range, so instead of pushing me to buy it, she said, "that is not what you want to spend so we are just going to put that away". I really really appreciated that. I found a dress in my price range that I absolutely loved! Everyone at the store was so nice to work with and the alterations woman, Amparo, was so nice! She did not push extra alterations that I did not need. I ended up buying my veil there and they customized it by combining what I liked from a few different veils into one.

Nancy, the owner, is helpful, patient, and easy to work with. Her store is clean and provides a comfortable environment for dress shopping and dress fittings. All of the associates are friendly and knowledgeable, so no matter who I was working with, I had a great experience each time I was in the store. Amparo, the seamstress, did a great job with the alterations. All around they provided fantastic service - highly recommended for anyone who is looking for a great wedding dress experience with an honest, straightforward, and knowledgeable team!

WONDERFUL experience! I felt like I was the only bride in the store everytime I went in. I knew from the time I went dress shopping with my best friend for her wedding (before I even met my now husband) that I was going to be a "Maggie (Sottero) Bride". The Crystal Bride was very responsive to this and did not try to push other designers on me. I got my bridesmaids dresses there as well and everything came in ahead of schedule.

I would reccommend them over and over again. My sister even went there this summer to look for (and purchase) her bridal gown for her upcoming wedding!

They found my perfect dress. The seamstresses there are the best in the business and made sure it was perfect!

The Crystal Bride was great. I had some issues with the alterations but they continued to work on the dress until it was perfect (three days before the wedding). I gave her my budget and told her what I was looking for. She listened and pointed out the perfect dress.

bought my bridal gown here. The staff was very attentive and helpful. They provided details about the odering process and the benefits of being an authorized dealer for the gown designer. The owner of Crystal Bride went out of her way to ensure I received the attention I needed. Chante made sure the measurements she took were accurate and had them double checked. Crystal Bride has one of the largest selection of dresses to choose from, and it's the only store in the area that carrieD in store the dress of my dreams. Alterations took a few weeks, but they were made conservetly to ensure the dress fit perfectly. Alterations are not included in the gown pricess. They ensured my dress came in 3 months before the wedding day to allow plenty of time for alterations.

I had a wonderful experience at the Crystal Bride. From the very first day we went in for a fitting, I felt like they knew exactly what I was looking for. I told them my budget and they stuck with it. Their new shop is beautiful with plenty of space.

I had been looking for my wedding dress for MONTHS! I felt like I would never find anything to wear and had given up hope! My mom, sister and I randomly decided to try Crystal Bride,and ended up finding my perfect dress!

The dress was luxurious, the cost was very reasonable under $1500.00!

I WISH I would have purchased my wedding dress at Crystal Bride. After making that big mistake, all of my bridesmaids purchased their dresses from Crystal Bride. They are amazing!
Crystal Bride had the best customer service, their dressing rooms were very large and clean, and they treat you with the utmost respect. As a bride you have a million things to worry about, and one thing you will not have to is your wedding gown or bridesmaid dresses if you purchase them from Crystal Bride. Everything was on time and perfect. I highly recommend them for any of your wedding attire!

I LOVE the Crystal Bride. They always had a Saturday appointment available (I live in the city) and made me feel like a Princess. The location is also great, close to the Geneva train station off 38, with plenty of free parking. They are moving down the street in Sept. 2009 to a 6,000 sq foot store.

I worked with Rebecca and recommend her to ALL my friends. There prices are fantastic! From the first time I put on my dress (I had about 8 girls with me!) to my final fitting, they 'captured my sparkle'. They listened to everything I wanted and then made my vision come alive. There was no pressure, they always called to remind me of fittings and they always remembered my mom and I by name. I had 4 fittings because I kept losing weight and the seamstress was always so sweet and just kept taking in my dress flawlessly. She is very talented and her prices are very reasonable. My best friend bought her dress at a big store had 1 fitting and paid $250! I had 4 fittings and paid $150. She customized my bussell and showed my bridesmaids how to put it together perfectly! They also took my exact measurements and custom made the size of my dress (I'm about a size bigger in the bust than I am in the waist). On my wedding day, it fit like a glove. I can not tell you how many compliments I received on the dress. No one could believe how gorgeous it was for the price I paid.

The owner custom makes jewelry and made me earrings, a necklace and bracelet, all to fit my measurements. She also made my earrings 14k white gold because I can't wear silver/nickel etc.

They make you feel like their only bride. I hope all my friends use them.

Excellent service and great selection

Amazing experience! All of the workers at Crystal Bride are so helpful and make you feel soooo special! From the first day to the final fitting I never had a doubt in my mind. The owner of the store also makes jewelry and she made it to match my dress perfectly! They go above and beyond their call of duty and I am very pleased with my purchase. I just want to keep wearing it over and over! :)

Great selection of dresses. Very nice dressing rooms. It is difficult to book Saturday appointments for fittings, etc which was a big inconvenience for me. Some of the employees seem as if they are sick of their jobs and not as willing to help with questions, problems, etc.. I really liked my dress but was not super impressed with their customer relations.

Great experience! Wonderful staff. I received a lot of compliments on my dress and feel it was a very reasonable price. Highly recommended.

All of the ladies at Crystal Bride made my experience special. You only get to do this once in your life and they make sure that you feel special. It is not like going to some of the other bigger name places that hardly want to help you zip your dress, let alone pick one out. They did not pressure me into purchasing anything and they let me make decisions at my own pace. I would highly suggest Crystal Bride. They make you feel like a Bride SHOULD feel like.....and that is special!

LOVE them, they are the best I never felt rushed and they were very helpful

My bridesmaids and I had visited 4 other bridal salons before coming to the Crystal Bride and our first visit there we were hooked. We went there after store hours(with an appointment) and were the only one's there. We tried one a few dresses and then found the one. I got all my alterations done there and they did a great job.

Buying my dress was a great experience and the owner of Crystal Bride made it that way. She was extremely flexible and came in early to make sure I had a chance to look through all of the dresses and find "the dress." After trying on SEVERAL (I had already tried on nearly 50 at other stores), I finally found my dress and was able to place the order later that week. She even made sure that we placed a rush order on my dress to be sure that I had it in plenty of time for my wedding, and didn't charge more than she had to pay for that, and doesn't charge for steaming prior to your wedding.

The one thing I will say, however, about the experience is that I wasn't as thrilled with their seamstress. I was charged $120 for the bustle (I didn't need any alterations), and it didn't really even work correctly. Granted, it was a bit more of a complicated bustle (waterfall with nearly 35 snaps), but after my first fitting she told me the next time I came back it would all be done and then she could check it for any little flaws and fix those before I picked it up before my wedding and I should be sure to bring a friend to the next fitting. Well, I brought a friend, and the dress was still all in pins!!! Plus, as I'm standing there and she's pinning more of the dress, she ripped the lace on the dress several times. My friend was shocked - and so was I! I would definitely recommend Crystal Bride for shopping, but I would suggest taking the dress to a different seamstress who is more professional!

THEY WERE ALL SO FRIENDLY AND ALWAYS SO HELPFUL. THEY MADE SURE EVERYTHING WAS JUST PERFECT AND MADE ME FEEL LIKE I WAS THE ONLY CUSTOMER THAT THEY HAD. THEY HAD GREAT ADVICE!

They were so wonderful to work with. Exceptionally nice, above and beyond, dresses came in timely, alterations were perfect, Chante was wonderful to work with. Thanks so much!

I had just a picture of what I wanted in terms of bridal jewelry, and the owner of Crystal Bride was able to make it. It was very similar and the price was very reasonable. She was able to make adjustments when I needed them.

Owner went above and beyond to help me with the purchase of my dress, shoes, veil and headpiece. She was very informative about each piece and helped me match each accessory together. The bridal shop can be busy at time so make an appointment.

I loved the selection that they had and I felt very comfortable and was happy to purchase my dress there. My issue started with the alterations. The seamstress did a wonderful job the problem was not with her. My dress had a corset back, when I tried it on there was a flap of fabric, i was concerned that it would shift and then show my skin. I was told that it needed to be a smaller opening, meaning that I needed to lose weight in order to look "ok" in my dress. I could not believe that this was actually happening. I felt as if that was a concern then there would have been a much more tactful way to say that.

The service was great here, everyone was attentive and knew who i was and what i needed/wanted. great service & value

The Crystal Bride provided a wonderful experience while shopping for my wedding gown. Even though it was the middle of prom dress season, I received individual attention and felt like I was truly taken care of. Throughout the process, from trying on dresses to purchasing my dress to alterations, the staff was very attentive. One of the staff even stepped in to help me out when I was having difficulties with the seamstress doing the alterations and helped me avoid a meltdown. The price was reasonable and the selection was good.

I tell everyone engaged women I meet to get their dress from The Crystal Bride. My mom and I went to 6 other stores and The Crystal Bride made had the best selection and the best customer service. The staff always made me feel very special every time I was there. We liked the store so much I got my tiara, vail, slip, bridesmaid dresses, bridal jewelry, bridesmaids gifts, and my mom got her dress there as well. Highly recommend!!!

I went to The Crystal Bride for both my bridal and bridesmaid's gowns. Rebecca was my bridal consultant. The staff was very nice. I tried on a number of gowns, and had excellent service throughout my shopping experience. They even recommended an excellent seamstress (outside of the business). Great, personal service-- everything turned out beautifully!

I loved this store! Everyone was wonderful and super friendly to work with. One store worker in particular named Rebecca was great. I wasn't quite sure what I really wanted for a dress so she helped me to narrow it down. She gathered all the dresses from what I described I was looking for, then put all the dresses away for me, unlike other bridal stores I've been to when you have to sort through all the dresses hanging in plastic bags! The only problem I ever had was making an apt. They are so busy!! Other than that they were great!

I purchased my gown from The Crystal Bride in Geneva. They were great to work with. I found a gown that I liked online and called around to see who had it in-stock. I went to Bridesmart in Schaumburg to try it on. I knew, however, that I wanted to purchase my gown from The Crystal Bride because my sister had gotten her gown there and had had a great experience. They were willing to work with me, pricewise, to match what bridesmart quoted the gown at. I was so surprised, and very grateful! It’s a small shop where I received a lot of individual, personal attention. The owner cares and invests in how each bride looks on on her wedding day. I was never worried that something bad would happen, like I would have if I purchased from Bridesmart. I received a hand written letter thanking me for my purchase. I still have it, a year later! This is a great place to shop if you want an intimate, personal, and reliable experience!

The Crystal Bride helped me with all of my attire needs. They helped me pick out the perfect dress that was in my budget. They never pressured me to spend more money than I intended. They also helped me with my jewelry, I had some already picked out, but it did not match my dress well...so they made me some jewelry that matched perfectly. I would highly recommend this little boutique to anyone, parking can be a hassle, but it it well worth the trip.

Everyone at the Crystal Bride was great to work with. Between picking the dress and all the fittings, the process was smooth. Nancy was wonderful!

I purchased my dress at Crystal bride. Nancy and Rebecca were wonderful to work with, made me feel like a princess and my dress came in on time. My only complaint was during the day of the wedding, many of the "pickups" on my dress pulled out. Before I had the dress cleaned, I took it back to Crystal Bride for repairs and Nancy said was surprised that a Maggie dress would do that. Instead of possibly trying to get reimbursed by Maggie for faulty workmanship, Nancy charged me for the repairs and said she would suggest to other brides that they reinforce the "pickups" during alterations...too late for me tho :(

I loved this place, very personalble, exactly what I wanted when I was looking for a dress and bridesmaid dresses.