The Gallery by Lynette

DO NOT BUY FROM HER!!! Yes, I will admit that the dress is beautiful. But Lynette was HORRIBLE to work with. I felt she took advantage of a young bride. She didn't quote me prices. When I called back promptly, she said that I could return an over priced flower headpiece (which she didn't tell me how much it was), but then never gave me back my money. She pushed her own agenda rather than listen to what I (the bride) wanted. There are beautiful dresses everywhere. Don't go there!!!

I am so happy that I chose to buy my wedding dress from Gallery By Lynette. The dress is gorgeous, but more importatly the staff and owner/designer Lynette gave me the some of the best customer service I have ever received. When I started the wedding dress hunt, I started to feel slightly discourage that what I was looking for was not out there. During my first appointment at Gallery by Lynette, I quickly found my dream dress. In addition, I live 6 hours away from the shop so I was a little worried at first, but they were prompt and friendly when answering my many questions and concerns.

Working with Lynette was the worst experience. She has a reactive personality and cannot take responsibility for her mistakes or make things right. I bought a dress months before my wedding and had to come in for FIVE fittings AND she it was NEVER FINISHED within 8 weeks and what was done was the wrong color white and looked HORRIBLE.

Lynnette acted like I wasn't a priority and dictated to me what I, AS THE BRIDE, would really want because she wouldn't be able to get my dress to me on time before my wedding and planned pictures. Then when I went to pick it up to have someone else finish it because I was running out of time SHE CUT THROUGH THE ALTERATIONS in the front build up destroying what was done!! I had it verified that the tailor previously working on the dress didn't cut it like that at all.

Company was completely dishonest with me.

Everything turned out better than I could have ever imagined! Thank you so much for all the help you have given me for my wedding.

Thanks for a great experience! I had 2 children getting married within 6 weeks. You guys are life savers!!

I not only ordered my gown, but the dresses for my entire bridal party from this shop and they were amazing to work with. The dresses ended up looking wonderful and they made my experience a great one!

Love this store! The owner is one of the best seamstresses that I have every seen! She did a beautiful modification on my dress to help me with my strict religious requirements. I couldn't believe you could even do those kind of changes. Her prices are reasonable--I priced similar products all over... and in another state where my family lives. Thanks Lynette, for making my dream dress come true!

Gallery by Lynette designed my gown for my wedding. I was very pleased with their work and how professionally they handled my concern.

My dress was absolutely beautiful. I had a jacket custom made to match the mocha color in my dress. Lynette made the jacket to fit perfectly and even added a special design from the dress on the jacket. I loved it.

WORST EXPERIENCE EVER! I will admit they had a large selection of beautiful dresses but I could have found that dress anywhere. I selected this dress shop because the owner promised me she could alter my dress exactly how I wanted it. I was in need of a short sleeve modest dress but did not like the styles that were made with sleeves. I bought a Maggie Sottero dress that was strapless and the owner was going to be doing the alterations. I was on a time crunch and clearly explained my deadlines to the owner. The day before my bridal pictures my dress was finally 'finished'. I went in for a final fitting to find that the owner (who was doing the alterations to my dress) was out of town. I put the dress on and it was a square neck when I specifically wanted a sweetheart neckline. There was also a layer of toole underneath the dress that was a good amount longer than the rest of the dress. The assistant called the owner who told her just to cut it off. The assistant was super uncomfortable with this and didn't want to just take a pair of scissors to my wedding dress. I felt so bad for her! She cut a little off but it still wasn't enough so I just told her not to worry about it. So my Mother-in-Law and I took the dress home and I tried it one one last time to make sure there was nothing wrong. When I put it on we noticed that at least 10 of the seams were loose and coming undone. I am so grateful that my Mother-in-Law knows how to sew because she spent the whole night before my bridal pictures with my dress out on the floor sewing it to make it wearable. Buying a wedding dress is supposed to be an exciting time. I cried after leaving every dress fitting. It was the most stressful part of planning my wedding! I ended up paying way too much for alterations that my Mother-in-Law had to fix. It has been over a year since my wedding and every time I drive past this shop it brings back all the horrible memories of buying a wedding dress.

My cousin required some extra embelishment on her dress, and nowhere could we find some place to do what she wanted. We went to Gallery by Lynette with the questions and she said to bring the dress in. She was very professional, polite, and responsive to our ideas. It was so much fun working with her. Her attendants were all busy helping other brides try on dresses and answer phones. I just wish that I had gone to Lynette when I got married, she is just so fun to work with!

Love, Love, Love The Gallery. Not only did they help my daughter find her perfect prom dress but the seamstress did the alterations in a timely manner. Considering they had to heam 8 layers of the dress it was done in a week as promised and it looked great!!! The prices are what you pay for. . you want a cheaper made dress, go someplace else. Her dresses are amazing. We loved the fact that most of the dresses are one of a kind and no other girl in her high school wore the same prom dress!! The sales staff was great and very knowlegable! We also ordered a tux for my son for prom and it came in 3 days early and it was perfect!! Thanks Lynette and David your store rocks!!!!

I have married 5 Daughters using Lynette's and every time I have had the best experiences, every thing has been up front and exactly as expected I Love this store and send all my friends there!!!!!

We used the Gallery for the tuxes for the groomsmen, father of the bride and the ushers. I had heard great things about their store and they had a really nice chocolate tux that I wanted to use. It ended up being a bit more expensive than some of the other places we had checked out, but since they use Jim's Formalwear our out of town men could go to any store that uses them to get fitted. It was good that we had the guys pick up their tuxes a couple of days early, because a couple of things were way off size (shoes for two of the men) and my fiance's pants were waaaay too big. I am not sure how he was measured, but they were like hammer pants. They ended up just having to use suspenders because there was not enough time to order the right size pants. Mr. Robinson, the guy who runs the tux part, kind of seemed very disorganized, but he helped our guys as quickly as he could to get their sizes and orders put in. At one point, my step-mother called and asked about paying a portion of the tuxes for a couple of the guys. He originally told me that only 1/2 of the payment needed to be made in order for the tuxes to get ordered a couple of weeks before the wedding. When my step-mother called, however, she was told that everything had to paid for up front, so she forked out the entire payment for all of them! Not what we intened to have happen at all, but because she was misinformed by Mr. Robinson, that's what ended up happening. After the wedding, our best man had all the tuxes for those who traveled from out of state, and me and my husband made sure he had everything to return. We came back a couple months later for my husband to get fitted for another wedding, and Mr. Robinson mentioned that one of the tuxes was never returned and a set of suspenders was missing. We searched to make sure we did not leave them somewhere on accident, and talked to our best man again. He ensured that he took everything back and even counted it twice. I feel that Mr. Robinson's unorganized business manner probably caused him to lose track of what we returned. In all, they are good people to work with, but for the price I am not sure I would recommend my other friends to them. They have beautiful dresses and Lynette is wonderful to work with.

Lynette did a fabulous job. She makes you feel like your part of the family because she designs all the dresses herself. Her designs are amazing. Her prices were much more reasonable and the staff were very helpful and friendly. I would highly recommend the gallery by lynette if your looking for decent pricing that is modest looking and very unique and beautiful.

Lynette and David were awesome! They were helpful and Lynette is truly gifted and talented with fabric and design. Lynette was very fast on alterations and the cleaning of the dress. She also gave me all the options available to me and not just the expensive ones. They were very helpful and fun to be with and work with. I would recommend them in a instant. They are Fabulous.

The assistant salesgirl was intelligent and friendly, and she is the one who sold us on my wedding dress! The owners are also very experienced and knowledgeable.

oh my gosh i love this place, i went all over looking for dresses and didnt find any i like i even went to salt lake and wasted a whole day up there and tried on hundreds of dresses... i walked into the lynettes and right off they we so whilling to do what ever it takes to find me a dress i love.. i only had about 3 weeks til my wedding so time was running out, she started off asking me questions of what i like and then she messured me. we picked out a couple of dresses two which i really liked but nothing had siad this is the one yet. so she went in the back and came out with another dress, this one had just came in the store the other day, it was a 2008 special desinged, never been photographed yet, dress and when i tried in on i felt like i was the most beautiful thing. the other dresses i liked they would have to fix a little tofit me body but this one was it they didnt have to do a thing with it.. sh brought out some earrings and a necklace, shoes,and a tiara the whole thing only cost 1,000 dollars wich was not much at all. i would do recomend going ther if you can i love this place so much

I would definitely NOT recommend this vendor. Lynette's attendants are lazy and just sit around while you try on dresses. Lynette also charged me for an alteration that the designer of my dress did for free and was rude to me when I approached her about it. Her prices are also among the highest in Salt Lake. This woman should NOT own a business. She does not have the ability to properly deal with conflicts when they arise.

Their store was great for finding exactly what I wanted--buttheir salespeople don't really help you out. The seamstress was a little wierd, she definitely has her own ideas. You can't beat some of their prices, but others can be through the roof. Basically a hit or miss store--I would recommend stopping by but don't depend on it. Also, they don't answer the phone or return messages.

I have NOT had a positive experience with Lynette's. I ordered a dress from her (Casablanca 1854)

First, I have to say that I find Lynette cocky and difficult to deal with. But those are just personal observations and are strictly my opinion. The real issues deal with her pricing and service.

First, she doesn't let you take pictures of yourself in the gown (which I realize some stores do not, but this is annoying). I basically begged and pleaded with her at the time of purchase, since I didn't at the time have ANY friends locally to go with me, and I was there alone, and wanted to see a picture of myself in the dress before buying it, because I wanted to make sure it looked okay. I even offered to delete the pictures before I left the store. I just wanted to see them on film. No dice. No pictures whatsoever.

I then was charged about $200 more for my dress than I would have been had I ordered it on-line, but I was okay with this given that I was dealing with a "full-service" salon and thought the $200 would be well paid for in service. It was not. This is getting long, so I will just bullet point my complaints below:

--Bad pricing: Charged $100 for a custom hollow-to-hem that Casablanca Bridal does for FREE (other brides I spoke with all over the country were NOT charged for this customization).

When I complained about this, Lynette told me I was "grateful" for the price I got when I left the store (completely an inaccurate statement) and told me that for any customization she can and does charge -- even if the company offers it as a free service).

--Bad service -- It was rare when someone answered the phone when I called. Only one of 4 messages I left (regarding different things) were returned.

The attendants at the store just sat there. They didn't offer to help me try on the dress or offer to help me clip it when it was too large. I have pictures of the attendant just SITTING there, as I try on my dress.

No one pointed out to me that my dress included a free bustle, so I paid to have one put in.

Trying to sell things you don't need: When I tried on the dress (which has a low back), the store provided me with a high-back bra to try it on with. They then suggested I buy that bra and just have their alterations lady alter it to fall below the line of the dress, rather than just telling me to buy a low-line bra elsewhere, since they didn't sell one.

Bad email communication. Once I expressed extreme dissatisfaction to Lynette over email, her normally good communication ceased for several week. When she did finally reply, she called me "ungracious" and threatened legal action for me warning other brides of the poor service I received.

I would stay clear of this store at all costs.

I had been to a few other bridal stores and felt like I was just another girl coming in to try on dresses and one particular store treated me really poorly...and sadly this is the store I found the dress I wanted in. I just didn't feel comfortable giving my business to someone that treated their customers poorly so my mom called Lynnett's to see if they had the same dress in my size. It was after hours and she got the machine which is what she expected so, she left a message. Not even a half hour later the phone rang and it was Lynette! She had called to tell my mom that they had the dress but it was in the other store and that she would have it sent to Riverdale by tomorrow when we got off work. When we got there Liz treated me like I was a princess! She helped me try on the dress, find the perfect shoes and jewlery. They were so great that I went back to have my mother's dresses ordered from them and even the tuxes! Now my best friend is getting married and the first place we are going to look for a dress is Lynettes! Thank you guys so much for helping my wedding be everything I dreamed it would be!

Beautiful dress, but it would have been nice to have the seamstress there on site, also the dress had beads that kept falling off from just holding it.

Every dress I photograph from The Gallery by Lynette is beautiful. My bride's rave about her service, how wonderful she is to work with, and also the incredible selection. She is highly recommended!

Beauty, elegance and affordable! Don't run all over for your wedding clothing needs. Lynette has it all from your hair to your most memorable item Your Dress!