We recently had our ceremony here and could not be happier!! As a couple, we wanted a chapel to be married in, but did not want to become a member of a church. This is the perfect alternative. Yes, they have a rental fee and rules, but this place is so beautiful, it is worth it.
Karen and her family were so responsive to any questions that I had. Yes, as in the other reviews, there is a coordinator fee. I too, thought it was a little steep. However, the night of our rehearsal and the day of our wedding, it was worth the money. Karen took care of all the little details to make our wedding great!! I have never heard of any other facility providing this service.
They have 2 hour time slots for the ceremonies. Luckily (and not so) we found out on our rehearsal day that the wedding before us had cancelled. They let us come in a half an hour earlier and that was plenty of time. I belive if they had 2 1/2- 3 hour increments for each ceremony time slot, it would make things run a lot smoother.
I have been to several weddings at this venue and while some key points have been stated previously, please keep this in mind- every venue has time restraints. I went with a local church and there too, they perform up the 3 ceremonies in one day, all 2 hours apart. This is normal for every venue I have checked out. Most guests don't want to sit through anything longer than a 20 minute ceremony. I have also seen the coordinators at this facility gently put overbearing mother-of-the-brides/grooms in their place to ensure the day is purely about the bride and no one else. I liked that each couple had a coordinator; someone to deal with the small details and she had a lot of suggestions. Take it as you wish, but there isn't any other facility that I can think of that provides this for you.
Also, in terms of rules, I can't possibly imagine how much time and money has gone into that property. Step in their shoes and maybe you'd realize why they run the property the way they do. Some people should learn to be respectful of such things, and watch their children- just goes to show that some people really do ruin it for the rest of us.
All in all- This facility is organized and with the help of this "pricey" venue, at least you can be at ease that someone is there to make sure things run smoothly.