The Odyssey Restaurant & Event Center

the girls are great, the dj is one of the nices people and very good experience over all. would recomend to everyone

The Odyssey provided us a beautiful location. That's about as good as I can say about them. The event staff is surprisingly uncoordinated and does not seem to communicate well with each other much less us. They promised us a site coordinator who would coordinate the rehearsal and the details on the day of, and this person never really truly materialized. There was a facility representative that was present at our rehearsal who literally said, "I don't know, I'm not going to be here on the day of your wedding," in response to almost every question. The on-site coordinator that was there on the day of was a person in the sales office on the opposite side of the grounds who I was able to wait in line to speak to if I wanted to, but only before the start of the event. The catering/event staff also made a major error double booking us and other events. So they changed my rehearsal time and moved it up by an hour, which caused a great deal of headaches for us, and then when we showed up an hour early, they said they moved us back to the time we had originally scheduled with them. Worst of all, however, that situation was handled with extreme bravado and they never acknowledged that they did anything wrong. Had no formal reservation system for photography venues, so we ended up planning on doing our pictures in a location on their grounds where there was another wedding happening. So we had to improvise our wedding pictures location which was quite upsetting to our photographer. When we finally regrouped we ended up butting heads with the other wedding party over where they wanted to take pictures.Also whenever we would call with questions we'd get one answer from the general staff and then another answer from the head of the staff that was totally different and we never knew which was the right answer. This happened when we asked about availabilities, when we asked about timetables, and when we asked about the on-site coordinator.When we booked the facility, the salesperson did a "worst case scenario" calculation that had the most expensive dishes and the most expensive options we wanted, and we used that as a gauge of the most we would spend there. However she was not clear with us at that time when we booked that we committed ourselves to the most expensive options when we booked them. So we ended up cutting people from our guest list because we had already committed to Filet Mignon instead of Top Sirloin.Our food tasting was not representative of the quality of food that we received on the day of the wedding. Both the steak and the chicken dishes were considerably overcooked on the day of, whereas in the tasting they were cooked perfectly. I can partly understand the steaks because the logistics of serving perfectly cooked steaks simultaneously to a party of 100 is quite challenging for even the most coordinated of wait staffs because the steaks can continue cooking on the plates on the way to the table. But I don't feel like there's any real excuse for the chicken dishes being overdone. Also several guests complained about the portions, in particular the hors d'ouevers.However, on the opposite tip, I did have a wedding that I treasure, and a good part of that is because of how gorgeous the location was. The view overlooking the valley both in daytime and after nightfall was breathtaking and all of our guests commented on it. Also I do have to say that the wait staff was extremely attentive and professional on the day of, so once we got going, everything was great. And the price on the overall package was considerably lower than most other comprarable venues that we had shopped. Even at the most expensive rates (which we accidentally locked ourselves into) we were still spending several thousand dollars less than we would have at other locations. So I would only reccomend this location to people who are trying to save some money and are willing to ride the catering/event representatives until they give you the right answers.

Our event took up the main two ballrooms, we had a great time and the staff was friendly.

Our video really shows what happened very well
http://www.vimeo.com/2982340

Leilani

Even before getting engaged my fiance and I knew this is where we wanted to have our reception. I love the view! It's overlooking the San Fernando Valley. We met with events person Melissa and she was very accomodating. She listened to our needs and our budget and was able to work around them. I liked their package because it includes a couple more things addition to the entree such as appetizers, open bar for 3 hours, linens, wedding cake, champagne and wine. We also like it that we can stay late until midnight.

Excellent and very accommodating venue! Very easy to work with.

Location is beautiful but flexibility is low.

I loved their food and the price for the service is excellent. choices in cake could be better but defenitly an elegant place for a wedding or anniversary.

Planning an upcoming event with The Odyssey has been great. The staff is very helpful.