The Palace Event Center

The Palace Event center did an excellent job for us, we had a beautiful wedding, no problems, food was great, cake was great, their all inclusive package made the day completely stress free for my family. When you take into consideration all they offer, it is a great value, the staff was super and they treated me like a princess.

We held our reception at the Palace Event Center. The venue was wonderful, the cost was fabulous for the space we had. They were wonderful when it came to last minute changes. We were able to add guests and tables a week before the wedding which was wonderful. It was difficult to communicate with them. I would request information via email and would not get a response until a week later. Overall I felt communication was difficult. Everything went wonderful the day of. The food was wonderful and the bar was well priced. The cake was fabulous and they served it for us. Overall I had a wonderful experience, however I had minimal expectations.

I had my reception at the Palace. It is a beautiful venue, and that is why my husband and I decided to use it. However, our wedding was right at the time that they were changing to have all their services inclusive. I chose to not have all their services, but rather to use my own vendors, because I knew exactly what I wanted, and their services did not meet my ideas. I never had trouble getting ahold of the woman that ran their services, but she was not very helpful. Instead of offering information and trying to help me make decisions, I had to ask every question to pry information out of her. I should have asked more, I suppose, because there ended up being a lot of hidden fees and things that I had to pay for in the end, when I had told her up front that one reason I was having trouble choosing a venue was because I was discovering that everyone had hidden fees. She assured me that this was not the case for them, and that I would be very aware of everything I'd had to pay for up front...which was simply not true. Also, the owner of the Palace was talking poorly of my family and I to my florist when she came to deliver my flowers. The owner told her that people like us was why they were going to require that brides use all of their services. She also referred to us as 'cheap'. Little did she know that a woman that she believed to be the florist's assistant was a close family friend. Also, we actually spent more money than we would have if we'd used the Palace's services because they could not offer me what I envisioned. Basically it is a beautiful facility, but I would not recommend it to anyone because of the very unprofessional employees.

I had planned to do my wedding at the Palace... after trying to set up a time for us to come view the facility, a month later we set up a time. My fiance and I were fifteen mins early, so we went in to look around. We were there waiting for 30 minutes and didn't see a single person. Our name was not even written down on their appointment book. I checked my confirmation e-mail from my phone and confirmed that we were there at the correct time and date. Finally another customer walked in and about 2 minutes later a staff member greeted the other customer before us. We were very disappointed with this service and decided this was not the place to have our big day. Such a shame. Also very disappointed with the buildings, everything looked cheap.

Excellent place. Couldn't have asked for a better place to hold my reception. Beautiful and very helpful!!!!

We rented "The Chateau" at The Palace Event Center. We had our seremony and reception in the same location. The staff flipped the room really quickly. They set up and took care of the linen rentals. Overall we were happy with our choice. They were better than expected for the price.