The Perfect Stitch
Melissa is incredible everything with my wedding gown is fabulous sheis so focused on my needs and i feel beautiful everytime i leave inside and out the staff is wonderful and my wedding i know in my heart will be PERFECT i will be so ever greatful in years to come.
I have never interacted with someone as rude, snide, condescending, and overtly unprofessional in her approach with clients as Melissa from the Perfect Stitch. I live out of town, so I had asked my wedding planner and my mom to meet with Melissa on two different occasions. In both instances they were treated beyond poorly. As soon as my mother stepped into the store she was approached with the rudeness, snideness, and the same overall poor treatment that my wedding planner received.
Melissa treated us like we are idiots who should be grateful to even have her working on our dress, and even made comments like "you can go somewhere else, but you'll have to bring it back here for me to fix it once they mess it up," and "anyone else will ruin this dress," and "you'll get what you pay for." My mom was so upset she passed the phone over to me at some point, and I have to say I have never been spoken to by someone as coldly as I was by this woman. As a small business owner myself - I can't imagine ever speaking to clients in this way and still remaining in business. Since I've interacted with her, I've not heard one positive comment or congratulations or indication that she actually cares about the people whose lives she is impacting on such an important day. She only talks about protocol and being paid - even asking $145 just to store the dress until I get into town and hold my precious spot in her waiting line.
Ultimately - we decide to take our business elsewhere... and it wasn't about the money. I didn't want to have to spend one more minute, or make any of my loved ones spend one more minute, with someone so lacking in tact, manners, and respect for others. She might be a good tailor, but she is not professional, and is actually even hurtful.
If "we get what we pay for," I'd like to pay for someone who can share the joy and levity of this special moment in my life. I do NOT recommend anyone take their services here.
The Perfect Stitch altered my wedding dress in 2012. They were easy to make appointments with and prompt, but I did feel that additional alterations when I only wanted one simple alteration were pushed on me. It seemed to me that the owner didn't mind taking advantage of pre-wedding insecurities that my dress was tight when it was not, telling me that I needed cup implants that did nothing to improve the look of the dress, etc. I let myself be pushed into alterations that I think in the end hurt the look of the dress. The simple alteration that I wanted came out well, but there seemed to be some communication issues, possibly, about extraneous changes.
Choosing someone to alter your wedding dress can be so nerve racking. The fear that someone could ruin the most important piece of clothing you will ever wear weighed heavily on my mind. As soon as I met Melissa, all my fear subsided. She made me feel so relaxed and confident in her ability to make my dress fit me perfectly. And she delivered. In addition to doing a fabulous job on my dress, she sent personalized cards that made me feel very special. Not many businesses have a personal touch like that and it meant a lot. I highly recommend The Perfect Stitch!
Overall I would not recommend the Perfect Stitch. Their prices were high and the quality of work done was poor. The heem was not even and the reshaping of the breast area was poorly done. There was a metal piece that stuck into my side that they said they could not fix. I would not go back here.
Vendor response to review
With only one Amanda for your wedding date and looking at the file I was surprized to see this review. The only "metal" in your gown is a hook and eye. If you had something hurting you in your gown I would have done my best to fix it before you approved it with your signature on the day you took your gown.
Looking at your file as far as pricing goes... you failed to mention the 5 inches taken in due to weight loss that you were not charged for. Other than that gift to you; your pricing is quite competetive and on average less that other salons in the Indianapolis area.
Your bust line...The dress was taken in 5 inches from bust to hip. I am am confident that no other seamstress would have less a challenge in making perfect. Again, I see no comment about this on your file nor do I remember any mention of you being un-happy.
Please feel free to bring the dress to me to show me these things as I am concerned that I did not do the best work I can offer my customers.
Honestly, the ladies at the Perfect Stitch were very nice. However, they did take my dress in way too much at the top. They also messed up my hemline, but they did fix it overnight, which I appreciated.
They left loose threads at the top of my dress, and it was really just shoddily done for the $400 I paid them. Luckily, two of my bridesmaids were able to move the hook over the night before my wedding and I still have all of my ribs.
Vendor response to review
Your comments took us by surprise since you were in the shop after the wedding and never mentioned your concerns! We wish you would have said something the day you picked your gown up! As for your hem - it is a bit misleading to say that we "messed up" since all we did to fix it was trim some additional crinoline off the bottom. We appreciate your feedback - we would have been happy to adjust anything if we had known!!!
I found The Perfect Stitch here on weddingwire. I came in later than recommended to get alterations thinking I needed one simple thing done to my dress. Well I hadn't tried my dress on in a year so I needed more than I thought. However, they never pressured me into any alterations. Suggestions were made and I agreed. The place is very quaint and welcoming. They altered my dress on time and it looked awesome. At my final fitting we "played" around in my dress taking lots of fun pictures. It was a good time. I will take my dress back for cleaning and preservation.
My alterations were very well done by the Perfect Stitch. Mine were more costly due to the fabric of my dress, but they turned out beautifully. I did have to travel for several fittings that I wish could have been condensed, but the end product was worth it.
I really did love working with The Perfect Stitch. They were extremely nice and very detail and they very hard. I thought they were a bit pricey for some of the services I wanted but I could have done WAY worse. They do really really good work and I hope that I can find a reason to work with them in the future!
Pros: I was very impressed with the Perfect Stitch. The shop itself was so comforting and welcoming. The ladies, Melissa and Susan, were wonderful. They were funny and pleasant---made this part of the process a lot easier for me. As for the prices, I had never had anything altered before and before I found them, I compared prices with others and was very happy with what I paid for what I got. She built in an undergarment so I wouldn’t have so many layers. She added the bustle, some extra for my girls, pressed the veil and dress for a reasonable price. I don’t want to list what I paid mainly because every dress is different so it might not be what I paid. I was in when another bride was finishing up. Melissa was helping the bride recreate her grandmother’s and mother’s dress to be her own. All three women were there and it looked wonderful.
Cons: Like Sweet Tooth (baker), I really don’t have any cons. They were down to earth, affordable, quirky---everything I appreciated for one of the most stressful times and that’s making the dress was beautiful.
I brought my bought somewhere else wedding dress to this seamstress.
The women at this place are great. They are so friendly and helpful. I had bought a designer dress in a size 12 off the rack (because it was A LOT cheaper) I'm a size 3 in dresses. I took my wedding dress to the Perfect stitch and they did a great job sizing down my dress. I had many layers and a ton of bead work, so it wouldn't have been an easy task.
Since the dress had been tried on by many brides they also cleaned the dress and added criddlen and a bra to the dress. Having to wear less layers is cooler and breezer than having to wear more layers under a large dress.
All I would say would be to call and confirm your schedule time. We did have a mix up twice with the time I was to be there for fittings. I can't say that it was their fault, I could have been wrong. But I had put the times in my phone as I book my next appointments in person. But who knows
I live in Georgia and had the wedding here, but bought my dress in Indiana, I'll even send my dress back to Indiana to be cleaned by them because I know their work is good and I trust them.
The staff are really nice. They did some major alterations on my dress due to weight gain. They made my dress fit and look beautiful.
The service I recevied at The perfect stitch was very professional and the work she does is very detail. Melissa is very patient with her brides she understands we have to work so she would stay late sometimes if needed I never felt rush when I had an appointment I am a plus size bride and also an wedding planner so not only was i treated like a princess i can say the service was excellent i will be bringing all my brides here.
5 STARS!!!!!!!!!!! This shop was the only place I went where I was given undivided attention, there weren't hoards of appointments booked at the same time and they have a HUGE selection of dresses for a great price! I found the dress of my dreams there and I love it! forget going to the other shops around the area! 5 STARS!
I had my heart set on a custom dress for my wedding. The perfect stitch seem to afford quality dresses at affordable prices. Sadly, my wedding dress ended up being my biggest regret.
I contact TPS about five months prior to my wedding and asked if they could make a dress for me. I sent sketches and pictures of what I wanted and was told it wouldn't be a problem.
At my first consultation my measurements were taken and Melissa also offered to make me a custom corset "with the same lace material as my dress" it was going to cost $125 but she promised it would be an heirloom.
My wedding dress was suppose to be around $600 after two "consultations" I finally saw an outline of the dress (cotton mock, not the real thing) and realized it wasn't the right form. In order to change it to what I originally wanted she charged me an additional $250. I paid because it was a month away from the wedding and I was still hopeful that the dress would look beautiful. Two weeks before the wedding I still hadn't even tried on the actual dress. The day before the wedding I finally got to try on the dress BUT there were still alterations that needed to be made. That's right--I didn't get my wedding dress until the DAY of my wedding.
She also had her assistant call to complain that I had "waited too long" to pay my final $125 (even though the dress wasn't even near finished). She made snide comments at my mother because she didn't start to cry when I tried on the dress (probably b/c it looked BAD and my mom was pissed).
Finally, on the day of my wedding I went to get my dress. I did a final fitting w/the corset she had made...the corset was too big. She tried to pin it up so that it would fit that day but it provided NO support. It was basically as if I was braless.
And the promise that it would be the same lace as my dress was not true. She used completely different material. And to top it off, the "hooks" she used were just thread so no surprised it broke before I even got to the venue and was able to wear it, it was basically useless.
The dress itself looked like cheap lace, it was rough and looked horrible. I was embarrassed to wear it but had no other options.
It's taken me over a year to write this because it makes me sick to my stomach to think about how horrible I looked and felt.
Additionally, Melissa was very condescending and plain unprofessional. If I could change anything about my wedding experience it would be the dress. Truly, I would have been happier finding a dress at any other store.
AND this wasn't a you get what you pay for situation--I spent almost $1000 on this attire and that is poor quality that I received.
PLEASE if you must have a custom gown--go somewhere else! And have an airtight contract of services and a plan B.
Melissa's love of creating beautiful wedding gowns is only surpassed by her dedication and commitment to being involved in every step involved in each project in her shop. If she's creating a one-of-a-kind gown, everything is done in-house,
from hand-beading to steam pressing the items for pick-up. Nothing leaves her shop. This ensures that she can give that extra level of customer service that is hard to find in today's commercial industry. The pride and commitment shows in every facet
of the shop. When you come in for a fitting, you will be treated to a relaxing, delicious cup of tea.
Have you tried other bridal shops to alter your gown just to be turned down because it was too difficult? Bring your gown to Melissa. She has the skill and experience to fix virtually any problem. Have you been told that your grandmother's antique wedding gown is unable to be altered? Bring it to Melissa. If it can be done, Melissa can do it.
Melissa has an extensive background in the sewing industry. She has been sewing professionally for nearly 25 years. In addition to owning her own business, she has had the opportunity to sew for some high profile performers, such as Elton John, Diana Ross and Frank Sinatra.
Alterations, custom creations, accessories, and expert construction are just the beginning of the services provided by Melissa at The Perfect Stitch.
Contact us today! 317-862-8200