The Wedding Day Bridal Salon

I had such a great experience at The Wedding Day Salon!

When I first arrived at the salon I was a little skeptical since they were very busy and had a lot of other brides, but I was treated as if I was the only bride in there. I was lucky enough to have Anita (the owner) help me with the dresses. She was so sweet and made me feel really comfortable. She even included my 11 year old niece by asking her opinion and even had her pick out some gowns with us.

First, she asked me what my budget was and what types of gown styles I had in mind. I was completely clueless as to what type of dress I wanted, so she let me pick out some and she picked out some as well. Anita wanted to make sure I tried on all different styles to help me eliminate the ones I didn't like. She even spent 15 minutes lacing me up in a gown that her and I knew I would hate, but my family wanted me to try it on.

After trying on 15+ gowns, I decided to go with the first dress and during the process Anita mentioned that if they didn't have a specific dress in the store that I wanted, they have access and could get it for me.

Note: The dress samples in the store were a little tattered due to wear and tear, but that is why they are "samples". I tried dresses on at Saks Fifth Avenue that were in worse condition than the ones at this salon. So don't let that turn you off :)

I will definitely buy my bridesmaid dresses here and recommend this salon to all my friends!


**UPDATE**

Just wanted to include a quick update now that my wedding has come and gone. I am still very happy that I bought my dress from this salon! They were so awesome that I ended up buying all my bridesmaids dresses, flower girl dresses, and all accessories from The Wedding Day. Everyone there is so sweet and they treated me like family every time I went in there. They were always helpful when I called with questions. I don't think I could have had a better experience. So I'm not sure where all the negative reviews are coming from. Definitely go in and experience this salon for yourself. You wont be disappointed :)

Although I did not end up buying my dress here, I had a wonderful experience. The consultant that helped me was very nice and helpful. I was trying to stay around $1000 for my dress and I found quite a few beautiful options for about $1200. There were two dresses at the salon that I could have worn and been so happy with on my wedding day but I couldn't decide which one between the two. Ended up finding "the dress" at mon amie, but I felt that in my price range the wedding day had more selection and not once did I feel pressured or uncomfortable in any way.

I absolutely love the experience at this salon. Anita (the owner) was the one helping me. I went there with two of my bridesmaids to try on Melissa Sweet "Dora". I had my eyes set on Dora the first time I put on Dora at another salon but my bridesmaid haven't seen me in it. I, however, had not tried on that many wedding dresses at the time I tried on Dora. My bridesmaid had help me choose a few wedding dresses. Anita also picked out a few more dresses for me to try on. One of the dress she picked out was "Biora" by Enzoani Blue. My bridesmaid absolutely loved Biora on me. They said the dress looked "Stunning" on me where as Dora does not have that "Stunning" effect. The price difference between the two dresses was approximately $2300! I was already on a budget, however was willing to spend more on a wedding dress than other items (obviously was a little selfish) but the difference could offer an upgraded honeymoon. Anita was not pushy at all. I loved her honest opinion and she was very helpful during the whole visit. My experience at The Wedding Day salon has been the best experience compared to other salons I've been to. I was not ready to make my final decision so did not ended up making an order that day from Anita.

I went to the Wedding Day to look at wedding gowns and had an awesome experience!!! The entire staff was just sooooo nice and polite and everyone was helping me. My consultant was Liz and she was GREAT!!!!!!!!! I could not have asked for anything more. She was VERY knowledgable of all the wedding gowns and was sure NOT to give me anything out of my price point! She walked right behind my bridesmaids, my mom, and me, pulling all the gowns we wanted. She also was right there to help me get into ALL of the gowns and get me out of the gowns! She was amazing. I would definitely recommend the Wedding Day. The staff was awesome and it was a great day! They even offer free bustling for your dress once it comes in ;-) One less thing to pay for!

The Wedding Day was great! I went shopping with 2 of my wedding party, my 2 sisters and my mother. We showed up a bit early for the appointment on a sunday - it was no problem! After filling out a short form my consultant came over within a couple of minutes. Liz was great. She asked what styles I was looking for and my price range. I gave her a list of gowns I had researched online - she gave us a tour of the shop, pointing out the brands in my price range and told us to go ahead and pull any gowns we wanted to try while she looked to see if they had the gowns I wanted. They have a great selection of wedding gowns and though we weren't looking they seemed to have a huge selection of bridesmaids dresses to! Our consultant kept checking in with us and taking any gowns to the fitting room for us until we were ready.

Unlike some shops I have been to they had no problem leaving me in the fitting room to put the gowns on myself! (I'm a bit on the modest side and prefer not to undress in front of a stranger)! Every time I opened that door Liz was there and ready to zip and clip to make the gown fit so I could show it off.

The layout is nice. They have a center "stage" where you can show off to everyone and look in the mirror OR each fitting room had it's own pedestal and wide mirror if you preferred not to use the one in the main room - which I did not. All in all I loved my experience at The Wedding Day - though I did not buy a gown from them. I still am not sure what gown I want, but I looked online and the prices seem to be about the norm. I have a feeling I will be back at least one more time - maybe even to buy my dress from them!

I don't know where these bad reviews are coming from and I feel bad for the people who have been mistreated by any bridal shop.

I too had a bad experience, at the Dresser in Fullerton and was very unhappy with the way they treated me and when they proceeded to bad mouth The Wedding Day to discourage me from wanting to go.. They suggested that I read the customer reviews on line regarding hidden fees and alterations.... So I started doing my own research and found a couple bad reviews for the Wedding Day, but I found many more for the Dresser.

I called the Wedding Day regarding the comment about hidden fees and expensive shipping and I have no idea where $300.00 came from, but the shipping cost is $30.00 not $300.00, which I found was particularly odd considering that the Dresser recommended I go on line and read the reviews about the Wedding Day and low and behold here are some comments that matched exactly what the sales girl at the competition was telling me.........hmmmmmmmmmmm... Coincidence???

I wonder who is really writing these bad reviews, kinda makes you wonder what to believe....

So I am going with my gut instinct and I will be making my purchase at the Wedding Day, because so far they have been nothing but nice and extremely informative and helpful. I have phoned them several times prior to my appointment and they have never pressured me to come in or brush me off, they have spent plenty of time assisting me on the phone and answering all of my questions.... It is because of that that I am going to happily make an appointment and spend my money there. If they can provide excellent service over the phone, I am sure they will be equally as helpful in person.

I encourage anyone who has had a positive experience with this store to write a review for other buyers such as myself to see ahead of time.

I can't say enough good things about my consultant, Courtney. She was the sweetest person I've ever met and knew exactly what would look great on my figure. She found my dream dress and the cutest bridesmaid dresses I've ever seen. The salon is very pretty, has the best selection of gowns, and made me feel like a princess. A+!

I had a great experience at this salon. Everyone was friendly and very helpful. I liked many of the dresses I tried on, but found the one with my consultants help. She helped me add a belt which made the dress. I wasn't able to purchase that day, and when I went back, they remembered me and made me feel very welcome. I would recommend this store over Mon Amie based on selection alone. I also had a wonderful consultant at Mon Amie, they just didn't have what I was looking for. I haven't received my dress yet, and I hope things go as smoothly when it arrives.

I enjoyed my time at the wedding day each and everytime I went. They're very helpful and answered any questions that I may have had. Not only did I get my dress through them but I also got my bridesmaids dresses from there too.

The staff at The Wedding Day were curtious and very helpful in helping me select my wedding gown. I had gone to a few different places and decided to buy my dress from The Wedding Day becuase I had a great experience there and the staff really seamed to listen to me and make me feel comfortable and special.

I had such a great experience here!!! The girls are great and very helpful! book your appointment with Liz, she's wonderful and helps you get into the dresses and lets you try on as many as you want :-)

I had a great experience at this beautiful and refined shop. This is a real store and not some apartment filled with over priced garbage. The sales consultant was very down to earth with the economy and my budget, she did not treat me any less as I wanted the most bang for my buck. I loved my evening dress and would suggest a trip there to experience the best.

I live in England but am from Huntington Beach which is also where the wedding was located...so needless to say my few trips to HB before the wedding were crutical to get everything done. My sister in law referred me to the Wedding Day and it was awesome! I had an appointment with Teri and she was AMAZING! I had no idea what I was looking for and she was totally patient and honest to what would look the best on me. She chose a lot of dresses for me to try and we found "the one" after about 6 others! She also chose a headband to complete the look and it was all within the budget provided to her at the beginning. The other ladies working there were great to deal with too, super organized and efficient.

The Wedding Day was great! I did not feel pressured and all the ladies were so nice. I found the dress of my dreams and it came in early to the shop, which is always a plus! I would definitely recommend going to The Wedding Day for your dress!!!

I had chosen The Wedding Day Bridal Salon because my daughter had gotten her dress there two years earlier and because it was directly across the street from where I was living. Add to that, I felt comfortable working with the saleswoman, Diane, who had worked with my daughter. Diane worked within my budget because this was my second marriage and I didn't want or need to be extravagant. I found a strapless gown that fit beautifully. I wanted something that covered my upper arms. They had a seamstress who "created" a balero and her artistic talents created a dress that awed the guests and put a smile on my face and my husband's. Our wedding was PERFECT because The Wedding Day Salon went above and beyond to make me happy

I was so pleased with the service I received at The Wedding Day. I walked in 15 minutes before closing in tears because of a prior wedding shops mistake and Anita did not hesitate to help me and even stayed after closing. I showed Anita a picture of a dress I was inquiring about btu was hesitant because of the price. She quickly pulled a very similar dress right off the rack that was 1/3 the price. I was ecstatic! It turned out beautiful! The Wedding Day is a full service bridal salon. I purchased my shoes, accessories and even used their bridal gown preservation services. Thank You Anita!! and Thank You The Wedding Day! You made MY wedding day the best day of my life!

I live in Mass and The Wedding Day is in California, thus beginning the making of a simply astounded bride. I found my dream gown in a local salon, but left heartbroken knowing that I couldn't afford it brand new. Heartbroken and desperate, I began my search online that same afternoon for either a previously worn dress, or a sample sale. Enter Francis and The Wedding Day. They had my dress at 50% less than retail price. It was one size up from what I needed, which was perfect given the custom alterations I wanted made. Francis took numerous pictures of the gown from all angles to ensure I was happy with the quality before committing to purchase and have it shipped. Even then, once I received the dress, I had 72 hours to inspect it, and if for ANY reason it was unsatisfactory, I could send it back for a full refund minus shipping. All I had to lose was $50 bucks, and man was is worth it! I got my dream dress and paid half of what it cost brand new. Thanks Francis!

I got my wedding gown here. They were very helpful with making my dress experience a great one!! The dress I decided on was the first one I tried on, it was amazing and so gorgeous!! I would Def. Recommend them!!

The Wedding Day was such a wonderful experience for me. Of all the times I dreamed pf my wedding, I dreampt most about finding my perfect dress. The Wedding Day was the second place I went (Marry Me Bridal was the first - not bad. not great). I had all my bridesmaids (8), my flower girl, my mom, my future mother in law and my aunts at The Wedding Day with me. We got my bridesmaids' dresses first, then I looked around and tried on dresses. I probably tried on 15 dresses and was there for hours. I was not ready to make a decision so I told them I needed to shop at other stores. They did not pressure me at all. I went to Jinny's and The White Dress, which were good as well. At Jinny's they told me I could get the dress I had previously had my eye on at The Wedding Day, for $400 less. Wedding Day said they would match it no problem. I went back to the Wedding Day and made my finaly decision. They were so excited for me and so kind. I also got my belt and my veil there. And because I got my dress there, my bridesmaids got 15% off their dresses. My dress did show up a little later then it was scheduled, but it was the designers fault, not theirs. And it was still in plenty of time for alterations before the wedding. They made sure to contact me when my items came in and if there was any updated information. Everybody in the whole salon was so nice and helpful and love what they do. My experience was exactly how I dreampt it would be.

I could not have been happier with the salon or my experience there. Not only did Anita find my wedding dress for me (after 3 or 4 unsuccessful trips to other salons), but I kept going back for everything else I needed--bridesmaids dresses, a veil and a beautiful headband. I would recommend them to anyone.

My friend got married an year before I did and she also went here to get her wedding gown and bridesmaids gowns. They are all super friendly and very attentive. They are not worried about making money like other bridal shops either. They also have a huge collection of gowns so you will find something you love!

The Wedding Day was recommended by a friend who found her wedding dress and bridesmaids dresses there. I came with my mom, grandma and aunt hoping for a great experience. Our consultant, Megan made the whole experience so pleasant. Once she got an idea of the style I liked, she picked dresses that stayed within my budget. She really knew what she was doing and she even predicted the dress I would end up with. There are several platforms with surrounding mirrors which makes it easy to look at the dress at all angles. I really think the service makes or breaks an important day like this especially when it could have been so overwhelming with all the choices and styles. I also think it's important that she made sure not to bring something out of my price range that she knew I would love. She ONLY brought dresses she thought I would love that I could also afford. Overall, a really memorable experience.

I went to the wedding day and told my consultant what I thought I wanted. In a matter of minutes, she had pulled a bunch of dresses for me to try on. The first one I tried one I loved, but she convinced me to keep trying. All of them were beautiful and I liked each one of them, but in the end, it was the first one that I chose. She then was able to add all the finishing touches to make the whole ensemble just perfect. The tirara, the veil and the shoes were peferct. I would reccomend this place to any bride who needs some direction!

I had a great experience at this bridal salon. I made an appt to look at wedding dresses and was fortunate to receive such wonderful service from Diane. I was open to trying different styles but as we went through each dress, she was able to tell my style at the end of our session. She was very patient and provided honest feedback on what looks best for my figure and style. I ended up deciding between 2 dresses and went back a few weeks later making a decision. She was also able to get me a discount which was right on to my budget. I would definitely recommend the Wedding Day!

The dress selection is unique and sophisticated! Great value and great customer service! The owner goes out of her way to accommodate you and your guests- better than I imagined the dreaded wedding dress shopping could be! My dress was gorgeous!!!

I had an amazing experience at The Wedding Day. Melissa is FABULOUS! She helped me find the perfect dress that I didn't even know that I wanted.

I had a great experience purchasing my wedding gown through the Wedding Day Bridal Salon. All of the consultants were welcoming and extremely helpful. My consultant listened to what I wanted, offered several options within my budget, and helped find the perfect wedding dress for me! The dress arrived quickly, and they followed up with me right away. It was also nice to have a discount on accessories and tailoring. I would definitely recommend the Wedding Day!

Marry me bridal was fantastic. Several times, I came in just to look around and they were very accomodating. I also came in almost toward closing one time and the sales lady was still very welcoming! My bridesmaid and I spent much time there searching for dresses and they were all very nice and helpful. Highly recommended!

All in all I thought this vendor did a good job. However, when ordering my veil, which was supposed to be floor length, the saleswoman measured wrong or wrote the wrong number because when it arrived, the veil was way too long (by at least 3 feet). At first they tried to play it off like, "You signed for it, it's your problem." But after they realized I couldn't measure myself from the top of my head to the bottom of the back of my dress, they changed their tune. I was extremely happy with my dress and veil and the tailor they recommended. I also took my dress back to the Wedding Day to have it professionally cleaned. They don't actually do it there, but send it to another vendor who mails it to your home. The quality of service I received really depended on what day I went in and who was working. I know the girls work on commission (I also interviewed there while I was planning my own wedding) so make sure if you do go there you make appointments with the same person throughout so you are treated the same each time. Also, this is a pricey place, but you do get a service tailored to your needs.

The prices are right, the dresses are gorgeous, and the staff is very nice! I couldn't have been happier with my wedding dress purchase!

I had a very good experience at The Wedding Day. I was nervous going in and finding a wedding dress because it was my first time trying on dresses. The third dress I tried on was the one for me. I was lucky because I got to try on dresses in the back of the store. They had more dressing rooms in the back and I felt more comfortable there then being the center of attention in the front of the store. If I could say anything negative, it would be that it was really busy when I had my appointment. Of course it was on a Saturday morning. I would reccommend that if a bride can choose any other day, it would be a more relaxing experience and not so chaotic. The Wedding Day has beautiful gowns and overall I was very happy with my experience there. I would reccommend this store to other brides.

Danielle was great, the service was great however the timing of the dress arriving from the designer was an issue. It did come in and everything was ok however I reccomend getting your dress atleast 6mos out or sooner before the wedding, just to ensure you get it in time to have it altered. My dress was amazing and I absolutely love it!

Got my gown here. They are very nice and professional. At no time did I feel any pressure. They have gowns at many different price ranges. Even though mine was on the lower end, the consultant that helped me didn't make me feel out of place. The girls here give you honest opinions and feedback if you ask. They helped me out by calling the designer to see if they were able to get my order in on time and everything worked out perfect. I can honestly say I was stress free as soon as I placed my order because I knew everything was going to be done right. And it really matters when you don't need to worry about one more thing for your wedding.

My dress, shoes, and veil turned out to be beautiful and for a reasonable price. Just make sure to do your own research and ask a lot of questions because they didn't seem to know a lot when it came to what type of undergarmets to recommend and small details that would have helped. They were polite and professional everytime I went it and ept me updated as my items ordered arrived at the store.

I have to say...I had the absolute best time with my dress consultant Liz. I tried on a million dresses at every location, but she really made the experience fun. My entire family just loved her. The small glitch that I was that I ordered my dress to come in at a custom length so that I wouldn't have to deal with the alteration. This cost me extra, but I thought it was worth it. The Wedding Dress ordered the dress with the correct lenght, but when it came in, it had not been adjusted by the dress makers. The owner of The Wedding Dress found all options and we ended up with a good outcome. This was not a difficult problem, but I want to thank The Wedding Day for dealing with the situation in a very profesional matter. It helps a bride feel more comfortable to know her vendors have her back...Thanks again!!

So far I have bought my gown and my jr. bridesmaid dress at The Wedding Day. Loretta is wonderful and has a great eye for fit and style. Some of the other girls can be a little snooty. I like this store because it had a wide range of price ranges and I didn't feel like they were pinning a budget number on me. As for delivery time, I just received notice that my Jr. Bridesmaid dress (a $58 dress) will take until January to ship. My wedding is in February! AHHHHH!

Not a huge selection of higher-end designer gowns, but tons of less expensive options. I got super lucky with a "sample." If you bug them enough, they should give you 15% off of the marked price of non-sale gowns. Negatives- they make you pay extra for the dress bag.

I purchased my dress from The Wedding Day Bridal Salon, which had a nice range of value and moderately priced wedding gowns...I had a great experience purchasing the dress, but the remainder of my experience (including ordering my bridesmaids dresses) was less smoothe. I bought my dress on the first day I started looking at dresses. I drove up from San Diego to OC to go dress shopping with my bridesmaids. I ended up going to 3 other bridal salons [(Saks Fifth Avenue - Costa Mesa (the BEST experience ever...every bride should experience Saks. They are true professionals), Mon Amie Costa Mesa (awful place), and Mary Me Bridal - Orange (really abrasive salesperson...super awful)] before setting foot in the Wedding Day bridal salon. I really like the Wedding Day because even though they were already booked, they said that they'd welcome me due to my long travel distance. Even when we called in to say that we'd arrive 15 mins before closing time, they still said to "come on over." When we arrived, they closed the shop and started me in my dressing room with tons of gorgeous dresses to try on. We had the entire place to ourselves. After the 10th dress (or something to that effect), I found THE dress. Once I wore the Melissa Sweet dress, knew I was DONE. When we wrote up the order, it was 3 hours after closing. No joke. Even though I still paid an arm and leg for my pretty gown, I got a nice price for my dress...hence, it was a pretty good value for what I ended up with.Given all of these factors, I loved the service. However, there were hiccups since that first fateful day, including a misplacement of my UK bridesmaid's measurements and order (not a huge deal, but not the best organization) and misplacement of my payment for another bridesmaids dress (again, not very good organization)...but I think all-in-all, their customer service has been very personal and sincere to date. When I shopped at The Wedding Day that night, I felt special and pampered as a Bride should. Lastly, anyone looking for a beautiful gown that is more fashion forward and offers higher quality than David's Bridal and better value than Saks Fifth Avenue, check out this salon. They offer high styled designers, including Christos, Jim Hjelm, Melissa Sweet, Priscilla of Boston, Matthew Christopher and Pronovias, amongst others. Happy shopping!

I was easily able to set an appointment. However, they were very rude and they were not very friendly. The dresses they offered were mediocre but I found ONE nice one. It was priced reasonably and that was mattered most.

Overall a great experience. Wish they had their own altering team, instead of picking it up to another location with an additional fee.

This bridal salon is a bit pricing. Everyone is very helpful. I had help from Stephine and Diane. Super nice ladies. They are willing to arrange some payment options.

This place has beautiful dresses and a wide verity to choose from. I did not want to go to a main stream store because I wanted a unique dress and I did not want a strapless dress (most of the dresses at this time were strapless). The price range of the dresses they carry is wide so they can work with you. My only complaint is that the women who work behind the counter are stuck up and made me feel bad at times since I was not spending a lot of money with them. I spent a lot of money in my mind and I should have been treated equally. I was lucky enough to have a sweet sales lady and my experience with her was wonderful.

The Wedding Day was just ok. I went cause they had a particular Melissa Sweet dress I wanted. They were not very happy or bubbly considering this was a special experience for me. My mom and my sisters went, brought our champagne and were ready for some fun... Instead it was just blah. The salon isn't pretty like other bridal salons I've been to. To be honest it felt cheesy and dirty. But I still bought my stress there and everything worked out fine. They don't do alterations so once the dress arrivedi was done with them.

THIS SALON WAS VERY NICE, BUT I FELT THAT THE EMPLOYEES COULD OF BEEN A BIT NICER. I CAME IN A FEW TIMES, OTHER THAN THAT, I GOT WHAT I NEEDED. ITS THE BRIDES 1ST VISIT AND IT SHOULD BE A NICE WELCOME. WHO AM I TO JUDGE?

I purchased my wedding gown here. It was the first store I ever went to and ended up buying the first dress I ever tried on, but not too much of that was really due the service. My experience was okay, they do have a good selection of gowns in various price ranges. The dress I purchased was one that I had brought in a picture of. I didn't feel like the consultant was very helpful, she didn't give too many suggestions, but rather had me and my mom walk through the store and pick out ones we liked in our price range, which was fine, but would have been nice to get some "expert" advice. We went to a few other shops after but ended up coming back to get my dress because I just couldn't stop thinking about it.While purchasing they all were super friendly and so helpful when I came back the 2nd time and let me try on the dress again and take pictures. The owner is very friendly and nice and measured me herself since my consultant was busy. I was disappointed that they charged me an additional $20 just for a garment bag and another $30 for shipping. But of course who's going to say no to $50 when you just dropped over a thousand? Its just the principle of customer service, these are services that they should provide for their brides. And the garment bag is not even very nice its just oversized with their logo on it. They have so many dresses shipped to them regularly, shipping should be their business expense not the customers.They said that they would email and/or call me when a) my dress was shipped b)when they received c) to schedule a fitting when it got there. None of these happened. I had to call them 3 times to get status on my dress, never got one phone call or email from them. After waiting patiently for 6 months, when the dress was due to arrive I called them again to see if the dress came in, they said we think so, but its in boxes and they haven't unpacked the boxes and that they would call me in the next day or two to confirm. Again, no phone call and I called the next day to check, my dress had been there for several days, in a box. When I went in for the fitting, they had me try the dress on in what looked like a storage room with a mirror and bad lighting, obviously saving the nicer rooms for new potential customers. I was a bit disappointed with the experience, but was just excited to get my dress and get out of there. I had no issues with the size of the dress, it needed to be hemmed and slight tapering on the sides but that was just do to some weight loss.Overall, If you're looking for an experience this is not the place, but I would recommend the store to look at their selection and I did recommend a friend to go there and she purchased her dress there as well.

I purchased my wedding dress here and absolutely love it. It was a $2000 Palomo Blanca. Of course, the Wedding Day had nothing to do with that as I already knew it was "the dress" I wanted. The problem I have with the store is their service. The women show no ethusiasim and really didn't help me at all. We visited twice, once when I was first looking, and again when I had found "the Gown" at another shop, but decided to purchase it here because it was closer to home and a better price. I saved money but lost service. They didn't suggest veils or jewelry when I tried the gown on. I ended up getting both elsewhere. They measured me, and kept insisting I get a 10 (I normally wear a 2) even though the size chart said I needed an 8, which I got. I also paid $100 for a hollow to hem so that the length would be correct. Six months later, when I got the dress, it was too long, and too big (by about 2 sizes). I had to pay another $300 to get it altered at their recommended tailor. When I left the shop there was no thank you's or good bye's. They do have a good selection of gowns and the samples are in good condition (some shops they were not). So if you want to find a dress go there, but if you want that special "bridal gown search experience" and good service, don't.

I really wanted to like the Wedding Day. They have a large selection of gowns and are separated by designer. Their showroom is very accommodating with large dressing rooms enough to fit myself, two bms and the consultant! They were even gracious enough to let us keep our bridal appt. on a Saturday after being 45 minutes late. Unfortunately, the service was pretty terrible. When I met with my consultant, I immediately let her know that we were on a time crunch (I was coming from out of town and had other appts that day) and could only stay max an hour and a half. Since I had visited other shops already, I had an idea of what I was looking for at The Wedding Day and specifically came here knowing they had particular designers. However, my consultant did not seem to listen to anything I was saying and once we were in gown 12 (and still no contenders) my bms started picking up gowns we liked off the racks to try on. Towards the end of the session, I attempted to kindly excuse myself by saying okay, this is the last dress and my consultant would ask me to try on more. I guess I should have been more assertive but I was trying to be polite. She even ended up following me all the way to the front door... still talking!

They carry a lot of great designers but when I asked for specific style numbers they did not have the dresses. They were pretty rude, too. I know their job is to make a sale but they immediately want to know your budget and get pretty annoyed if it's not high enough. The staff was so snooty and pretentious that it was almost comical.

The only positive about this bridal salon is I loved my dress. When I bought the dress I was bombarded with pressure sales saying if you buy it now we'll throw in extras. They encourage you to pay $15 for a cheap garmet bag, wouldn't you expect that to come with a sale of over $1000? They promised that the longest it would take for the dress to come in was 90 days though it would probably be in earlier. My dress was 3 weeks overdue and came 1 WEEK before my wedding day. The alteration place they give you a coupon for is ridiculously expensive, no one I know paid the amount I paid for minimal alterations and I had a coupon. Also, my bustle had to be rebustled about 15 times before it broke all together. I highly encourage you to buy your wedding gown elsewhere to avoid stress and headaches.

Initially, I had a pleasant experience when I went looking here for my wedding dress. I did feel a little pressure to purchase my dress the same day but I think that is the case for most salons. When I got fitted, the lady took my measurements and said she was going to order the gown 1" longer than the floor because sometimes they "over-shorten" at the manufacturer's. When I went to pick up the gown, it was about 8 inches too long and they told me that I was stuck. It couldn't be tailored because it was a full lace gown. However, my lovely maid of honor came to the rescue and we were able to switch it out for the same gown in a different size.

I went to this Salon because my co-worker had suggested it and it was close to my work.My sister and I went and the store seemed to have many selections for the wedding party but not so much for the brides.Its one store that I have visited that I found that the employees are not friendly.We did not feel welcome and I was not surprise why the place was so dead and empty.I thought the bridal gowns were overprized. I found this out after, I gave them a budget of $1500 and they did not seem to be interested having me even try on any of the dresses.When my sister tried on some dresses for her as a maid of honor, I was the one assisting her with all the fitting.I was so tired helping my sister, I lost interest in wanting to try on any of the dresses for myself.My sister knows she overpaid for the dress and thats why she did not even get her dress altered with them.And I could not believe she had to follow up for one dress because they took forever for them to order and send it.I would still consider giving this store a 2 instead of a 1 because my sister got a really nice dress from this store.I think, if this store works on improving their customer service level, there will be brides and wedding party that will pay for their high price.

My experience shopping at the Wedding Day was great. I had a consultant that was attentive, patient, and enthuastic when I found "the one."Purchasing my dress is another story. The owner told me my dress was due to come in on May 15 and would send my receipt/confirmation in the mail since I ordered it over the phone. I received no such confirmation and had to call them several times to remind them to send it. May 15 came and went and when I called the store to ask about it, they said give it another week and they'll call me when it arrives. You guessed it, another week came and went, still no call. I finally got the owner on the line and she said that it would be here in the next few days. I did finally get a call that my dress came in, but it was 2 weeks past the original due date. When I went to pick up my dress I was whisked back to the dressing room and a consultant had me try it on one more time. I did, and when I came out of the dressing room, there were no staff to be found. I had to walk back to the front of the store to get someone to help me get back out of the dress. So, I guess after you've signed on the bottom line they figure they've got their sale and the customer service goes out the window. I heard when I ordered the dress that they would give me a voucher for free bra cups and bustle at Lucy's Tailoring, but I had to ask to get the voucher. What they don't tell you is that to redeem it, you have to have some other alterations done on the dress. (I didn't need any, thank goodness, but I ended up paying full price for the bra cups and bustle)The last straw was when I saw on my bill that they charged me for the garment bag my dress was in. Seriously? The felt bag, not even vinyl, was not included? They charged me $20 for the bag and $30 for shipping. The selection of dresses was good, but customer service needs a lot of work.

I should have known better than to purchase a dress from a place where the owner is arguing with a customer over the phone and there is another customer at the front desk upset the day I tried dresses on. When I purchased the dress, they offered a "coupon" if you purchased your dress that day, you get $250 in store credit on accessories. I never received anything stating that discount. So a few months later, when i went in to get my veil and look at other items such as flower girl dresses, I was told that that "credit" was only good for 30 days from purchase. I would not have purchased the dress that day if it had an expiration date because I was leaving the country for weeks and would not be able to make it back in. The girl behind the counter said that it was on the certificate given to me at time of purchase (which she pulled out the certificate I was supposed to have been given from a file) and said I was made aware. They were very rude. After arguing that I never received anything, nor was it communicated that it had to be used within 30 days, they offered a 10% discount. After exchanging several emails with the owner, they finally honored the SCAM they tried to use to get me to purchase the dress initially. I purchased my veil through them and it was supposed to take a couple of weeks, I never received a call or notification it came in. I stopped by one day after work and it had been there for weeks the girl said. No one called or notified me at all. I NEVER felt like I was the customer or felt I was treated with any professionalism. The owner was incredibly rude and defensive to me and provided horrible service. This is not somewhere I would ever recommend anyone go to get their wedding dress or anything at all. They know very little about customer service, business operations or general common courtesy.

My wedding dress came in on time, and the consultant who helped me to select my dress was about the only positive thing I can say about this experience. I ordered my bridesmaid dresses and flower girl dresses from here as well as I was told I would get a discount, which they gave after they added numerous charges, so the discount was basically eliminated. I also ordered my flower girl dresses 4 months ahead of time based on the consultant's recommendation and then ended up having to expedite the dresses which cost me more just to get them in the week before my wedding so I could get them altered, but I couldn't pick them up because the store was closed and I had to call about 20 times and email 5-6 times before I got someone who would respond to me so I could schedule a time to pick them up, even though I ordered the dresses when they told me to. They are poor to respond, and while they tell you that you get additional savings, you do not. Aside from their variety of selection, I would tell anyone who is considering using them not to. If you are crazy enough to buy from them, make sure you order everything a year in advance or you risk not getting anything in time for your wedding and no one who has any customer service at all.

This place was a nightmare!!!! I h ad to come on here and warn other potential brides.
I ordered a beautiful San Patric dress and waited 5months for it to come in. To my surprise it came in so short that my ankles were showing :( The owner told me she would send it back to be fixed to the proper length. So I waited another 2 weeks to try it on again. Nothing had changed at all on the dress. This happened another 5 times. Mean while I was promised that the designers were fixing it. Turns out she never really sent it in to the designers. She just kept it till it was too late for me to do anything else. Literally 4days before my wedding my dress was supposed to be perfect yet still short. They attached some material to the end which looked like hell!! I cried my eyes out, that my dream wedding dress is short of being perfect!
She refused to give any more then $300dollars off the dress, mean while the same one is hanging for 50percent off in the store. She lied the whole time to me. I was charged $20dollars for a garment bag, $150 for there horrible alterations, $50dollars shipping and handling. I would expect after blowing 2grand on a dress you should at least get the darn garment bag for free!
I never got a true apology from them. This was one of the worst experiences of my life. I am just praying no one notices the bottom of my once beautiful San Patric dress :(
Save your self - shop some where else!!!

I agree with sunshine1309, Liz is great! Unfortunatly, all the other consultants are rude and judgemental. When I went to a consultant other than liz, I was left in the room with no follow-up. This should be an enjoyable experience. The whole wedding planning process is already hectic, and the last thing a bride-to-be needs is a snooty consultant.

Loved my dress, hated the dress store. If you haven’t already heard the story, in brief, I bought a sample dress at the Wedding Day in Fountain Valley. They had promised it would be cleaned, tacked, and ready to go. I called a few weeks later and they said it had been done. I called again to make an appointment and they assured me that the dress was perfect. I went in the store and it was in worse condition than before. There were new blood stains, tears, it was bad. I had to pay $60 myself to see if it would clean. After driving all the way up there again it still wasn’t good. They wouldn’t refund my money so I had to find a new dress 3 months before. Fortunately I found one that was in stock (Enzoani Austin) and used the money towards that. It was not a great experience.

I purchase my dress as well as ALL of my accessories at the Wedding Day. when I went for try outs for the dress, I received great service. However, everything went downhill from that day on. When I was promised to receive my items, it was not ready. They called and left me a message to pick up my items- and when I called to confirm that they had all of my items, they put me on hold FOREVER and then very rudely tell me that it's not ready. Why did they call me? I don't know.
The Manager is extremely ruder in person and over the phone. I would probalbly never recommend this place and will not return once I pickup my items (pair of earing, veil and comb which I placed an order about 4 months ago!)

PLEASE DO NOT BUY BRIDESMAID DRESSES HERE!!! The Wedding Day definitely fell short of my expectations. I went there to find my wedding dress and bridesmaid dresses. What I ended up with was nearly a nightmare. While the experience of purchasing the wedding dress was pleasant, the bridesmaids' dresses turned into the biggest headache of all. The wedding dress was found quite quickly and I was very happy with the way the lady helping me was able to narrow in on the characteristics of a dress I valued most. The same day I chose my dress, I had also found my bridesmaid dresses. All but one girl was there with me (3 total) to get sized for their dress. We were handed to a lady at the checkout desk to get sized for the dresses. Each girl went one at a time and was measured to "ensure the right size was purchased". Weeks later I go to pick up my wedding dress and the bridesmaids dresses and find that not one of the bridesmaids' dresses will fit. One was so big that we are not even sure that it can be altered. On average the dresses had to be taken in 4 sizes. The only thing the lady could say was that they measured and that the sizes went with what the dress maker recommended. If you are going to carry the line, then know how it fits!!! What was the point of taking sizes? I could have thrown darts blindfolded and be more accurate in choosing sizes. She was absolutely unwilling to budge. She gave us a few alteration coupons to their favorite tailor which does not help those from out of town. She was completely cavalier with the fact that every dress was the wrong size, stating that the girls agreed to their size after being measured and that "every bridesmaid dress has to be altered at least a little". I can go to Nordstrom's and get WAY better customer service and each girl could have a dress that at least comes close to the perfect fit. Please do yourself a favor and do not bother making the trip here for lackluster customer service.

My daughter is almost 5'6" tall, yet Anita suggested she order a petite dress to save money on alterations. You would think a professional would consider that the bride may wear higher heels and that the very full petticoat would lift the dress up even more. The dress came, and was too short. Anita was not empathetic nor did she take responsibility for leading my daughter towards ordering a petitie. She was cool and defensive, and I was helpless to watch my daughter's eyes fill with tears. We were forced to pay for the dress before we could take it out of the store and to a tailor. When properly tried on with the petticoat, the dress was four inches too short… in one area almost five! The dress had pickups which had to be let down and, of course, changed the integrity of the dress. You may ask if we went for much higher heels. The heels were at most an inch and a half higher than the ones she was measured in… this no where comes close to making up for the difference. More than anything, had Anita been more caring, shown concern, offered to help in whatever way necessary, the experience might not have been so horrific. It's this attitude, not the fact that she made a mistake or error in judgement, that leads me to say I would NEVER recommend them to anyone. You want to work with vendors who care that in the end you are happy and satisfied with your selection. They only care about getting their money. On top of that, they gave us the wrong color lace tie. They never called to see if all turned out okay, nor did they offer to compensate our costs for the alteration or the headache and sleeplessness this cost us.

If it were possible to rate with negative stars, I would..and I don't like writing bad reviews. This was the most horrible experience I had throughout my entire wedding process. When getting measured for my dress Anita suggested that I order a petite dress to save money on alterations. I'm 5'6" and thought that was odd yet I figured, she is the professional and it's not like I know anything about wedding dresses having never bought one before. She asked what heel height I was planning on wearing and I told her 3-3 1/2 inches. She gave me 3inch heels to try on for the measurements. She said that with a petite I would still have plenty of length left so that if I went with a slightly higher heel I would still be find and the dress would be long enough. When the dress came, it was too short. Even when I was barefoot. Anita was not empathetic at all and did not take any responsibility for leading me towards ordering a petite. In fact, she blamed me for buying my bridal shoes ahead of time. My heels were at most an inch higher than the ones I was measured in but the dress was clearly more than 1 inch too short. Yet Anita continued to blame me for the shoes. Once we brought the dress to the tailor, and properly tried it on, the tailor told us that the dress was about FIVE INCHES too short. The dress had pickups which had to be let down which of course changed the integrity of the dress. I would NEVER recommend this salon to anyone. Find a salon with professionals who actually care about their customers and their happiness. This place only cares about getting their money. I almost forgot, on top of everything, they gave me an ivory lace-up tie and my dress was diamond white.

Nice at first but did nothing in the end but get mean and put the pressure on to purchase.

I bought my bridesmaid dresses from this store and was less than pleased. First off, since they had my dress there, I tried it on for my bridesmaids. The sales rep showed me a belt that matched perfectly. I just HAD to have it. So I changed out of my dress and we rang up the bridesmaid dresses. Then, after all the deposits were made, the owner REFUSED to sell me the belt. She would not speak to me personally, but the excuses were as follows: 1. The designer does not sell the belt separately (lie, I called the designer myself and confirmed they DO!); 2. The designer won't sell the belt unless you buy a dress, any dress from them (lie, the designer said it is an accessory and I can buy it wherever it was sold) and 3. I did not buy my dress from them, so they would not sell me any accessories (can you believe that?). Here I am, just bought 5 bridesmaid dresses from them and they won't sell me a $400 belt? Bad business if you ask me. Horrible customer service. To boot, all the bridesmaid dresses ending up being 1-2 sizes TOO big so my poor bridesmaids spent $300 on the dress and $100-150 on corrective alternations due to the poor measuring. When they tried on the dresses when they came in, they were told that's how they were "supposed to look." Umm hmmm......

Thank you so much for making our wedding absolutely perfect! We appreciate everything you did to make it special and we will never forget it!

Love, Nicole & JR

Loretta and the Entire Staff at The Wedding Day,

Thank you so very much for you wonderful and quick service/expertise in choosing my wedding dress. My entire private ceremony was planned in 2 weeks, and thanks to you, I felt beautiful, comfortable and confident in my wedding dress. Thanks you for all your help. Your attitude added to the joyful spirit of my wedding.

Great Appreciation,

Leighann H.

Dear Diane,

I just wanted to say thank you se very much for everything you have done for not only me, but my Mom as well. You were absolutely wonderful on every level and you spent so much time with us. Your willingness to go above and beyond certainly did not go unnoticed and I can't begin to tell you how much it was apprecicated. You truly added a special touch to the experience and made it that much more memorable. I am so happy with my wedding dress and the bridesmaids dress we selected and I look so forward to working with you the rest of the was. Again, a million tahnks for everything! Take care and I will see you soon.

Fondly, Liz S.

Dear Loretta,

I wanted to thank you so much for helping my Mom and I find our dresses. You've been a great set of eyes and style for us. My Mom loves her dress and can't wait to wear it. I am also truly grateful that you steered me in the right direction.

Love,
Jen

Diane -

Just wanted to send you a thank you letting you know how wonderful you were in helping me find my wedding gown. My mother and grandmother thank you as well for being so helpful, understanding and listening to what I truly wanted in a dress. It's the perfect most wonderful beautiful and whimsical dress. Thank you again for all your help.

Sincerely,

Heather K.

Dear Diane,

So sweet of you to send me a thank you note! I din't know whether you'd remember me. It's too bad I couldn't come in on the day you were there for the trunk show; Liz was great also. You were so right about that Marisa gown! I love it and shouldn't have bothered trying others on! Oh well, you only shop for a wedding dress once, right? Thank you, thank you, thank you!

Dear Liz,

Thank you sooo very much for your help with Lucia and I last weekend! We love our gowns and can't wait to get them! You were great and so patient with us so Thank You! Looking forward to seeing you soon!

Thanks for everything!
Phung Q.

Loretta,

This is to tell you how much I appreciated all your help with my gown search. Your ability to listen to what we were looking for, understand it, and execute presentations was impeccable. It was truly a pleasure working with you and I can't express enough how excited I am to wear my gown. On behalf, of my sister and Mom I also thank you for being so kind and considerate. You are so wonderful at what you do.

Sincerely,
Alisha, Wilma, and Sonia S.

Dear Wedding Day:

Thank you so much for helping me find the perfect dress for my special day! Your staff was excellent, and your service was nothing but the best. I felt so excited to walk down the aisle in one your Pronovias designs.

Thanks,
Laura L.

Dear Anita and Alison,

Thank you so much for all your help with my wedding. Because of the two of you I have been for the most part stress-free. Thank you, thank you, thank you.

All the best,
Melissa