The Wedding Touch

So far so good! I went in and found my gown there. I also picked out my BM dresses there and they were running a sale for 20% off of them! yay!! Hopefully the fittings will go smoothly, but for now They get 5 stars!

For the most part I had a wonderful experience with The Wedding Touch. The manager is awesome and always great about getting back to your emails in a timely manner. The seamtress, Mary Jane is very sweet and helpful with the alterations.
All my bridesmaids had a great experience as well. The only snafu we had was the Junior Bridesmaid was ordered in the wrong color. I realized this when I arrived to pick it up. They did a great job of resolving the issue immediately and getting the correct dress.

Got the bridesmaids dresses here and it was a painless experience. Dresses had to be ordered for some of the girls, but all was done without a hitch.

Alterations:

My dress was well-altered and it looked beautiful. One of my bridesmaids had a bad experience with the alteration department though. Overall though, good experience – just a little pricey though.

Wedding Dress:

I was happy with my dress, but my bridesmaids weren’t thrilled with their experience. This seems to be a store that caters to brides, and isn’t as interested in impressing the bridesmaids. I had one of my bridesmaids have to drop out due to a family illness – and she gave them 4 months notice – but they still refused to refund her deposit. I had 8 total bridesmaids. I just think they could have been nicer about it. Another bridesmaid complained about her alterations. And yet another about the snippy service. But again – I had a great experience so I think they cater to the bride.

Bridesmaids Dresses:

I was happy with my dress, but my bridesmaids weren’t thrilled with their experience. This seems to be a store that caters to brides, and isn’t as interested in impressing the bridesmaids. I had one of my bridesmaids have to drop out due to a family illness – and she gave them 4 months notice – but they still refused to refund her deposit. I had 8 total bridesmaids. I just think they could have been nicer about it. Another bridesmaid complained about her alterations. And yet another about the snippy service. But again – I had a great experience so I think they cater to the bride.

I went here to see if they had a slip for my style of wedding dress. I'm not sure if I caught them at a bad time since it was Saturday afternoon. However, the lady at the front desk was VERY rude and snippy with me. When i asked her if they had a mermaid style slip for a wedding dress she responded "People dont usually wear slips for mermaid style dresses so no we dont have any". I left there feeling very offended by just asking a simple question; i'm glad i didnt buy my wedding dress here.