Thomas Hughes Films
Have not seen the video yet, but I thought that the team was very professional
We are so glad we chose to have a videographer at our wedding! I didn't realize that it would take 4 months to get our video from them but it was worth it! We just watched the video and it was so nice! They got all of the right moments, some really funny things that I had forgotten about, and the gentlemen (sorry I don't remember his name) was very nice and had a good sense of humor. Definitely well worth using them.
The manager, Alex Keyes, was extremely friendly and easy to talk to. He provided samples and cost options. He also followed up right before the wedding to let me know who our videographer would be.
When the ceremony was moved inside at the last minute due to rain, the videographer helped out the photographer by shining his camera light on us. Not his fault, but it was super hot!! (being in my dress, etc)
Silvin was extremely professional, fun and out of sight most of the time. My mom even asked if he was there through the reception since she didn't see him! I assured her that he was since he checked in with me right before he left.
Alex emailed me after the wedding with congratulations and some nice compliments from Silvin. Then asked me what songs I would like in the video. They also asked for a copy of the invitation, which was a great idea. The only copy I had at the wedding was under glass.
Great service... we will see the result of the video when I get it!
Thomas Hughes seems to be a pretty safe choice as your videographer. They have many videographers and it seems like it's run like a normal company with many people in charge of different areas (cameramen, sales, editing, etc.) as opposed to your typical 1 or 2 person operation. The sales people are responsive and we got many demos to watch. They were flexible on the terms. We met our videographer Nick in person and I thought he was a nice, honest guy who would do a good job.
We haven't gotten our video yet, but I just wanted to write my impression of them during the wedding. We had 2 videographers for both the ceremony and reception. They were not invasive and I only noticed them a couple times here and there. They were on time and warned us before they were going to leave. Obviously, the final video is the important part, but I'm happy with their professionalism during the wedding.
The administrative staff and one of the two viedographers at Thomas Hughes were good, but the other was clearly lacking in skills. We later found out she was the girlfriend of the other photographer. She was a nice girl, but she often got in the way and found herself in awkward positions. Luckily, her boyfriend was the main person taking the footage and everything turned out very well.
Our wedding was 3 weeks ago so too soon to review the finished product. Unlike several of the other reviews, I've had no issues with Thomas Hughes. Heather, their office manager, has always been prompt in responding to my emails and phones calls. We hired two cameras for the first portion of the wedding to capture the ceremony, the first dance, Father/Daughter dance and toasts and then concluded the evening with one camera. Darren and Jason arrived on-time and remained inconspicuous rhroughout the evening. Darren checked with us at the end of the agreed period to find out if we wanted him to stay longer and had us stage a closing scene, which seemed cheesy, but inline with the way we concluded our ceremony...so it fit.
Shortly after our wedding we received a follow-up letter in the mail requesting a copy of our invitation and any other wedding "media" we might want included as well as any music selections.
I contacted Heather to let her know we were working on sending out the wedding "media" and that we definitely want to select our music, but that we needed to whittle down our choices and would let them know. We also referenced a video editing style we'd seen on one of there demo DVDs and gave some editing requests. Heather let me know that all notes had been forwarded to the editor and once they received all the additional materials, they'd be back in touch.
I'll update my post once we receive the finished product.
So far, I have had a great experience working with Thomas Hughes. Heather the office manager there is very friendly and responsive. David Rogers, the videographer who shot my wedding, was very professional, friendly and courteous. He made a great effort at the wedding to shoot everything I had told him was important to me. They also sent me the raw footage in a very timely manner. I have not yet received the final product, but I feel pretty confident that it will turn out great (based on the raw footage). They are not the cheapest out there, but I was really impressed by their samples and they offer a variety of different packages. They also have a great reputation with other vendors in the wine country.
Extremely dissapointed in the quality of the wedding dvd. We decided to have the wedding recorded because we had several relatives that could not fly out to the west coast to be with us. We did not even show the video to anyone!! A random person off the street with a video camera could have produced the same dvd. The music choices were horrible, you could here people chatting in the background, and could hardly hear our vows!! I felt that the sample dvds I was given as a preview of their work was extremely misleading from what I received as a final product!
I have had the pleasure to work with Thomas Hughes Films for 15 years and have been extremely happy with the various videographers I have worked with, quality of the videos and their follow up. I own a wedding planning company in the Sonoma and Napa wine country, A Dream Wedding, and my team of planners always highly recommend Thomas Hughes Films to our clients.
Owner of A Dream Wedding
I originally wasn't going to have a videographer and in the end decided I would be so caught up in the day I wouldn't never remember the ceremony and little parts of the day- so we set out to find someone that didn't cost a fortune and would provide us with a recap of our day. Thomas Hughes did just that- of course after seeing their sample videos we really wanted all the fancy editing,etc but in the end went with a basic package. They allowed us to split our day since we had a couple hour break between the ceremony and the reception which was great. Our time ran out before the cake cutting and the videographer (who I honestly hadn't seen all day he was that good and out of the way) asked me if there was anything else I wanted- I was busy dancing and having a good time and should've sent him to my mom to make that decision, I said no thanks, so we don't have our cake or glass smashing caught on film- but that's not their fault it's mine. After we received our video I was not happy with the opening music and asked if they could change it- they were really accommodating and changed it along with a few small edits (I had them take out some of the fluff- statue shots- that I'm sure they put in to fill time since there was no cake cutting,etc) with no charge. They even asked for song suggestions to make sure we were happy with the final product.
cant give a full review, have not gotten video back yet. will update in november.
Thomas Hughes video is highly professional, nearly invisible which is great and very responsive!
In less than a month after my wedding, THF produced a very high quality video of my wedding. The highlight was great and the full length was spot on. We are very pleased with our final product for what we paid and Darren, our videographer was a complete gentleman and inconspicuous all night.
I will say that if you are looking for more of an artistic film, THF is probably not the vendor for you. While they include some creative editing, the videos are fairly straight forward. We are fine with this given what we paid, most of the more artsy vendors are well above THF.
Like I said, we enjoyed our videos but were not blown away. However, we invested more of our budget into photography for this purpose so we we were well satisfied.
They were great, but you had to really stay on top of them. Get all details in writing and double check your package. They forgot to add a certain feature to my video, so I complained and they had to go back and do it again. Their quality is good and my husband loved that they shot and edited in HD. My friend also used them and got their basic package. She was happy with the result although her video took longer to get after the wedding than promised.
The videogrpaher was professional and was very discreet the entire day. I wished he'd been a bit more artsy with his shots, but I guess you can't try too many new things when you are doing standard videography.
People have asked if they should even get a videographer. My wholehearted answer is YES! I love my video and will treasure it for years to come.
Excellent videographer with many years of experience. Personal friend who has seen him work for clients as well as friends' weddings. Creativity and professionalism that's hard to find anywhere else. Many different options and features including a same day video to show at the reception that sets him apart. He will make sure you get everything you're looking for in a videographer and more. Every video he does is unique in its own way. They are seamless and beautiful with a great complement of footage, music, and effects. Got our video last week, and it is beautiful!
4 stars for the finished product. The quality was pretty good, however I took off one star because the video did not come until 9 months after the wedding. Also, I specified all the songs that were used in the video which was nice. You have to be pro-active in choosing the music though, because they won't go out of their way to ask you for your selections.
Pre-wedding Customer Service breakdown:
* 1 star for setting up a consultation with me and then cancelling on me less than 24 hours before because he couldn't drive down that far. If you can't come then why did you set up the consultation?
* 1 star for the cameraman who cancelled last minute but did not bother to email/phone to apologize or explain that it was an emergency.
* 5 stars for the communication and responsiveness from the sales managers, who apologized for the cameraman
* 5 stars for Anita Hughes
* 5 stars for the salespeople for honoring the march promotion (free edited 10-12 minute video) when I had booked in February. The February promotion was kind of crappy (two extra copies of DVDs) and we asked for the march instead and they sent us an updated contract right away.
Interesting things to note:
I watched 4 demos, and two were absolutely amazing while one was downright horrible. Thomas Hughes is a group of videographers while I prefer to know *who* I'm getting when I pay $$$ for someone. The demo quality is hit and miss.
I decided at the last minute to hire a videographer. I had done some initial research and decided that we just couldn't afford one, but after hearing one too many times that you just have to have one, we bit the bullet. Thomas hughes is pretty well known and established and they still had someone available (Benjamin) for my wedding date. Benjamin was great guy. Very polite, quite, professional and unassuming. I can honestly say I forget he was there! Which is a good thing :) He silently went along and did his documentation. It took around 6-7months to get the video back. I watched the highlight video first (12min long) and wasn't that impressed, but then again it was free. It just didn't have the same editing quality as the demos on their site or that they send you. But I did like the full length video (40min) much, much better.
This company does excellent work. They filmed practically every aspect of our wedding. The part I liked the most was they were not annoying in your face. You practically didn't know they were there half the time. I look very forward to receiving our video shortly!
Working with Thomas Hughes has been very easy. I never bothered to go in to the studio to interview and hire them. Just by watching their demo videos they seemed great.
So far everything has been very good. Wedding was just yesterday so video review is pending....
UPDATE - Upon receiving the video, it definitely didn't live up to the demo's that I viewed. The lighting was off in the ballroom and I know that they've been to my venue a lot of times as they are a preferred vendor for Ralston so I think they should have had that mastered.
I feel as though they sent a newbie to shoot our wedding. During my husbands speech to his father, the camera man panned to an uncle who was obviously not DH father (ie..not wearing a tux and not introduced as father of groom)...it was odd, the cameraman also missed DH entrance in the ceremony. I ended up paying for an extra hour to have them stay to film an hour of the dance/party/reception and he left without capturing any of that. You could tell that the camera died a few times (ie, parts of the speech was missing - i bought the raw footage..so I know they didn't just cut parts out) and that some of the footage was shaky.
Overall, I think their demo's are great and like mentioned in another review, they reel you in with those. And I think those must have been shot with more than one camera or a more experienced person.
If you do go with Thomas Hughes, make sure you have in writing (on your contract) what you want taped because what I discussed over the phone was not on my video.
Also when I booked, I was told that I could pay the balance after the wedding. Two weeks prior to the wedding, I got a bill - balance must be paid in full. When I spoke w/ the customer service they said, "Oh well, I'm not sure who told you that, but we've had a lot of staffing changes, thats not our policy (now) and that we need the balance paid in full before the wedding".
On positive notes - I'm glad I got a video - even though some features were not captured and the lighting was funky - it will be great to look at in years to come and the music selection was good.
Definitely hire a videographer (whomever you choose).
my mom LOVES THE VIDEO, My husband and I, like it but NOT AS MUCH. They definitely documented the event (Which is why my mom liked it), but its not very artistically edited, and they really didn't shoot from good angels we all look WORSE then we did in real life on the video, but in the photographs taken by everyone (snap shots from friends, and professional ones from the photographer) we look better ... was hoping the video would think about making people look good by not shooting from terrible angles! AFter all.. its a wedding not a home video. We did like the shots they got of us dancing and kissing.
How can I recommend a company when I couldn't even tell you what there work looks like. It has been over 4 months since our wedding, and I haven't seen or heard anythong. Maybe someday they willl return calls.
Vendor response to review
Hope you are enjoying married life. Thank you for taking the time to review Thomas Hughes Films. Since I am sure you have received your finished film at this point - I would love if you could update your review. Thank you!
The videographers did a great job capturing our special day. The video was professionally edited.
we were impressed with Thomas Hughes Video initially so we decided to use them for our wedding. the videographer was professional however NOT artistic at all. after receiving our video, we were incredibly dissapointed, they spelled the incorrect name of the bride on the cover and in the video. there were surprise extra charges that were not discussed. we had several phone converstations and the manager was very RUDE and difficult to work with. I would never recommend to anyone else!
We were very happy with Thomas Hughes Video Productions. We only paid to have one camera, so the coverage was limited, but we still have a very good video. They were not intrusive at all, and the editing was very good. They used the music selections we provided for the video and we are very pleased with the results. The only thing, it is a bit pricey.
I will hold off before giving my final review, but let me just say that it has been almost 5 months and they still have not delivered my wedding video. In addition, when I signed on with them they did not tell me that there was an additional 25% fee to get your video within 2 weeks of your wedding. It was not until the week before, when they were demanding final payment, that they informed me that regular processing is 4 months. I felt like this was being very sneaky.
I went with Nick, Margaret's recommendation, who was very professional. Waiting to see the final product.
I am very disappointed with the final product. The highlight video was definitely not as good with all the transitions as in the samples that I saw. I feel like their samples are really good and they reel you in with that. The full length video was ok. In hindsight, I would have rather had Weddings on Film or Justin Fone as my videographer. It may have cost a little more, but well worth it.
We received our video a few weeks ago and it is beautiful! I have watched it a few times now. I highly reccomend getting the highlight video, that's really the only thing that people will sit through.
The only negative thing that I can say about Thomas Hughes is that their communication was very poor during the weeks that we were supposed to get the video. They gave mis-information, never apologized or followed up after I complained. It left a bit of a bad taste in my mouth.
Initially I was so impressed with Thomas Hughes Video that we decided to use them for our wedding. However, after receiving our video, my partner and I were incredibly dissapointed.
First, we had discussed how we wanted the chronology to flow on our video. We re-enacted the first time we saw each other so that the editors could insert that part in the beginning. However, when we first viewed our video, they had put this re-enactment somewhere towards the middle- to the end. When I called to ask about this, we were told that it was stylistic, a choice of the editors. With total disregard to what the client wanted, Thomas Highes Video produced something entirely different. Not cool.
Secondly, they didn't even ask what music we wanted with our video. To our dismay they included a song that both my partner and I HATE.
Thirdly, we ordered 1 full length video (for us) plus 1 additional 10-15 minute highlight video (for my mom). When the order was shipped, both items were on 1 cd, totally defeating the purpose of ordering 2 separate cd's.
When I called to complain about the above three items, they said they were accomodating and would do what ever we wanted. But they never followed up with me. I've called them 3 times (once a month) and they've NEVER returned my calls.
Further, before this fiasco with Thomas Hughes, I referred my brother and sister-in-law to them. Unfortunately they ALSO had horrible experiences with Thomas Hughes Video. First, they made a photo montage video (to be shown at the cocktail hour) from old photos of my brother and sister-in-law. When Thomas Hughes sent the family photos back, the majority of them were missing! Thomas Hughes Video LOST their family photos...an irreplacable family item. Not to mention, that they didn't get the chronology correct of the photo montage even though my brother specifically put the pictures in the order that they were to appear.
Whatever you do, DO NOT USE THOMAS HUGHES VIDEO FOR YOUR WEDDING!
I hired Thomas Hughes for my wedding and had Glenn as my videographer and he was assisted by Jared. They were very nice and I think they did a great job at the wedding. When I did get my video back I was a little dissapointed. I was expecting it to look more like one of their demos on the website, but it was just okay. They didn't have too many special effects except for like black and white and they didn't do any transisions from one clip to another, it kinda just cut off to the next part.
Thomas Hughes was wonderful to work with. They captured every key moment of our special day. I highly recommend Thomas Hughes!
Thomas Hughes Video Productions can provide you with a lovely representation of your Wedding Day. It can be as simple or as intricate as you would like. And, the finished product is beyond compare. Their staff is great to work with and always puts the guests as ease during the event. I would highly recommend them.
Over many, many years we have had the pleasure of working with Thomas and his amazing cast of talent. You will find them all to be very knowledgeable and experienced. As another vendor they are always a pleasure to work with and as a client we can say their product is "second to none!"
Jere Visalli Photography
A Savvy Event
If you are looking for someone to document your day Thomas Hughes Video is a dream to work with! His team of videographers are fabulous to work with and having a video to document your day is priceless!
I've used Thomas Hughes Video Productions for my many of my clients weddings. I always say that you have to capture the vows and the toasts because as a bride, you won't always remember what was said. They are truly a pleasure to work with, the best.
Dave Medal Photography
I have worked with Thomas and his crew for many years now. Its always a pleasure to work with them. They are true professionals.
San Francisco Photo Booth
A great company and a wonderful group of friends. Thomas Hughes Video Productions has been in the business for as long as we can remember, and with that kind of experience, you can imagine the quality of their product. If you need a videographer, call Thomas and his team. Each and every one of them will beat your expectations.
One of our favorite videography companies. Thomas and his crew always do an excellent job and the end product is a notch above the rest. If you are looking for a really good wedding video, something you will cherish for years, do not mess around, hire Thomas Hughes!
I have had the extreme pleasure to work withThomas Hughes Films for over 15 years and have worked with several videographers, ALL of them outstanding! They are not intrusive, are there for every important happening and the final video captures every detail and emotion of the wedding.
I highly recommend them to anyone getting married in the Bay Area.
Owner of A Dream Wedding
You know you are with the best when you hire Thomas Hughes Films! I have been so fortunate to have been working with them for years. Outstanding in the field.
We can always, always count on Thomas Hughes for quality and professionalism.
Thomas Hughes is a great company!! I have worked with them for years. There are always friendly, prepared and easy to work with. You can't go wrong if you hire them for your wedding.
Thomas Hughes does supreme work. And they are so much fun to work with!
Thomas Hughes creates memorable videos to last a lifetime. Unique, creative and delightful to work with. A must for any celebration.
It was a pleasure with this company. They were very professional and first class. The videographer worked very hard to make sure he was getting all the best shots. We knew that this company took pride in their work and wanted to make sure they gave the bride and groom the wedding they always dreamed of.
If you need Videography, Thomas Hughes Films should be your first stop. I've worked with them on many events and they are always on top of things. They work well with the other vendors and they always make sure they get the important moments on film.
Thomas Hughes Films will make sure to capture every special moment of your celebration so you can be brought back to that day for many years to come. They have a team of absolute professionals from the videographer on-site to the production team behind the scenes. Their finished product is always so beautifully done. Thomas Hughes Films is somebody that you will want to include in any occasion!
We work with the owner, Thomas, from Thomas Hughes Films as part of our Fanfare association. Thomas and his staff uphold high quality service with integrity and a discerning taste!
I have seen MANY video clips over the years, and Thomas Hughes' really stand out... Very professional, clean, fresh, and current with todays trends.
Thomas Hughes Videographers are always great. They are professional and not in your face. Our DJs always love working with their crew. Our bride’s love their work too.
Thomas and his crew consistantly create videos that literally bring tears to my eyes every time I watch them. I am always excited to hear when we are working together! It takes a special talent to capture moments that will really tell the story of each celebration....and they always do just that.
It is always a complete pleasure working with Thomas Hughes. Thomas and his crew are always friendly, professional, and fun to work with! And, from the videos that I have seen from weddings we've worked on together, I can honestly say you cannot go wrong if hire them to film your wedding. Gorgeous, tasteful, beautiful video.
Every time I see a Thomas Hughes Video I get choked up... They are able to capture the moments with sheer magic! Their video montage tells the story of the day with ease. I have known them for many, many years and am forever amazed by by their work. Still my favorite thing is when Thomas calls the day of the wedding to say, "hello, we'll see you today!".
thomas hughes is one of the most respected companies in the bay area... All his videographers are so lovely to work with..
Thomas Hughes Video staff are always professional and considerate to the wedding party and the on site vendors. I always look forward to working with Thomas Hughes because they make dreams come true.
I've known Thomas for at least a dozen years through the wedding industry. He is a very personable, elegant gentleman who will provide you with the video of your dreams. Please consider Thomas early in your planning, he is in high demand.
Great to work with, and beautiful, timeless cinematography!
Thomas always lets us know when he is shooting one of our weddings. Very unobtrusive but they get it all.
I highly recommend Thomas Hughes Video Productions. I have had the opportunity to work with them many times over the years, and all their videographers have surpassed the bar in professionalism, service, and quality of work.
LOVE,LOVE, LOVE Thomas Hughes
I have had the pleasure of working with Thomas Hughes Video Productions on several weddings and they are always a pleasure. Thomas Hughes videographers are respectful, unobtrusive and creative and their clients always receive a first-class video story of their day!
A Savvy Event Loves Working with Thomas Hughes Video!
They are absolutely amazing and our clients just love what they do for them.
They are simply Fabulous!!!
It is always a pleasure working with Thomas Hughes team of professional videographers; I am always particularly impressed with their ability to be unobtrusive but never missing the important details -- Maria Chang of PMA
Thomas Hughes Video is one of my favorite vendors to partner with for Weddings! I recommend them time and time again without any hesitation. I can always rely on Anita and Thomas to match a client with a trained and professional staff member. With an editing and story telling style so revered, they produce beautiful work that clients cherish.
I have worked with Thomas Hughes many times. They are the perfect compliment to my photographic style--unobtrusive and behind the scenes. Their videographers are always fun and easy to work with and very respectful of both other vendors and the wedding itself...I always breathe a sigh of relief when I see their name on the bride's vendor list because I know having them there means I wont have to fight the videographer for positioning, or worry about awkward communication or straying into each others' shots. I've seen them stay cool and perform well under some pretty crazy conditions too. I hope we get to work together many times in the future!
Being a wedding planner myself I knew the importance of videography at a wedding. I trusted Thomas Hughes Video to film my wedding day. They, of course, did an excellent job and the video turned out beautifully!
Click here to view a gorgeous highlight Film
Southern California - 949.554.4890
Northern California - 415.257.2600
Since 1985 Thomas Hughes Video Productions has answered the needs of a discerning clientele for the videotaping of their weddings. Our clients trust us to videotape their special events unobtrusively with an eye for detail and a genuine love of people.
We use the finest equipment, high definition cameras and highly sensitive microphones ensuring flawless color and sound. In the THVP editing suite, creative talent and technical expertise combine wonderful footage with carefully selected music to create videography that is uplifting and entertaining.
Our clients know that the service they receive at Thomas Hughes Video Productions is as memorable as the event they are having videtaped.
THVP creates a legacy that will be viewed by family and friends for years to come.