TRU LIMOUSINE
Linden, NJ 07036
(map) Phone: 908-523-1700
Reviews for TRU LIMOUSINE
GUEST
They were good and were on time and had nice limos but they were a bit expensive.
GUEST
Such an easy company to work with, my emails were always answered right away. Drivers were all early and were so great the day of the wedding. I was finding it hard to come across a large party bus for weddings -- Tru Limo has quite a few options to fit your needs which ended up being perfect for our wedding party.
GUEST
I got a 10 passenger, an 8 passanger, a towncar and a shuttle for 32 ppl the day of my wedding. When i booked they were so helpfull over the phone. siince i had no idea how this works i thought i needed 1 limo to pick up the bride and bridesmaids and 1 limo to pick up the groom and groomsmen. The lady told me i could save money by just renting 1 limo to pick up the groom and groomsmen, take them to the church, and then come back and pick up the bride and bridesmaids. This in fact, helped me save the cost of an entire limo.
The day of the wedding every single one of the limos were on time. they were in great conditions. they had complimentary champaign on board. the shuttle looks like a big limousine. its spacious and its really really nice.
very good service. oh and i did most of the payments on line via google checkout. the balance we gave to the driver the day of the wedding.
GUEST
GUEST
Tru Limousine was great! The driver was there early! He was very professional.
The value is great, and gratuity is included! We hired them for our wedding on 5/14/11.
GUEST
Tru Limo has great prices! They are literally the best price quote I recieved after calling 17 other companies. The driver was polite and knew his way around the area which was a great plus. He helped me in and out of the limosine like a true gentleman.
The boys used tru limo for a party bus for the bachelor party and had a great experience as well. (That's all that I was allowed to know about the party)
GUEST
My experience with Tru Limousine completely calmed all of my fears. I rented two fancy vans from them to shuttle guests from the hotel to ceremony site and back to the hotel, and to shuttle the wedding party
around to take photos after the ceremony, and had a great experience. When I called to book, the person on the phone, Kevin, was really easy to work with and was sensitive what we needed. After listening to me tell him what I needed the vans for, he suggested renting the vans for the 6 hour period rather than getting the "wedding" package which would only allow us use of the vans for a shorter period of time, even though the vans were obviously for a wedding. This actually saved us money, and met our needs perfectly. (I'd like to note that other limousine companies refused offer any alternative to their "wedding" packages.) Prior to the wedding, I sent an email describing what I would need the drivers to do, and on the day of the wedding, the drivers were super prepared, and knew exactly where to go - including which stops to make after the ceremony for wedding photos. The company listened to what we wanted and did a great job executing everything. Overall, a wonderful experience. I highly
recommend Tru Limousine to anyone needing limo service.
GUEST
THE BEST! The driver was on time, the limo was everything and More. They provided us with the best limo and the cost was great for a pickup/drop off. I plan on using them again for other events.
GUEST
GUEST
We rented two Chrysler 300 limos for our wedding. The process of renting the limo was simple and easy. The prices were reasonable too. The limo arrived early, the driver was professional and friendly. The champagne and red carpet that were included were also a plus. We would recommend Tru Limo to anyone looking for a reasonably priced, professional limo service.
GUEST
Tru Limo was professional and courteous throughout the whole planning process. No hassles whatsoever and the limo was clean both when we booked our date and on our wedding day. (Unlike another company we had checked out first.) Our driver was on-time, friendly, professional and extremely helpful getting our bridal party and older parents in and out of the car. He smiled and was very polite to everyone in our party. Competitive rates and cars are obviously well taken care of. Highly recommend.
GUEST
We searched everywhere for a jaguar limo and found what we were looking for. The car was immaculate and comfortable. Our driver was very attentive fluffing my wedding gown and even assisting my elderly parents in and out of the car. The drive was smooth and the car barely felt as if was stopping or starting. Our driver was really obsessed with his car to the point that he was seen waxing it and rubbing clean the windows while we were in the church. It was amazing to come back to the car and notice that all the glasses we used were somehow replaced with new ones. The car was again freshened up just like it was when we originally got it. This company is truly amazing. Matter of fact, we spent lots of time visiting other companies and noticed that we didn't need an appointment and when we came unannounced, the car was also very clean. At many companies we visited, the cars were always dirty and we were given excuses as to why.
GUEST
My wedding day went exactly as planned (well, for the transportation part). The driver arrived on time, looked professional, and went out of his way to make our wedding day as special as it was supposed to be. I would recommend this limousine service to anyone, even if your event is not a wedding. From the beautiful fleet that is available, to the outstanding customer service, Tru Limousine is above the rest and the best of the best.
GUEST
I put my fiance in charge of finding transportation because I was tired of getting overly expensive quotes for my wedding as well as dealing with rude office staff. Tru Limousine was the only company that accomodated my price range with courteous and professional service which continued from the first phone call to when they dropped us off at the end of the night. Our car was clean and on time, the driver was very nice, and knew right where to take us. Their top notch service made our wedding day stress free and memorable. Thank you Tru Limousine!!!
GUEST
We rented a 14 passenger navigator to transport our wedding party. Just from researching companies we were very impressed with what TRU LIMOUSINE could offer. Not only were their prices comparable (if not better) than the other local companies, but they included some very nice extras: complimentary champagne, ice & bottled water, and red carpet service. They also allowed us to play our own music CD during the ride. They arrived on time and followed are time-line to exactly. The driver was professional, well-dressed (in tuxedo), and friendly. The limo was in beautiful and clean. We were extremely satisfied with this vendor! Thank you
GUEST
They were great! Absolutely no complaints. The drivers were very, very helpful! We got the camaro limo through them and it was a HUGE hit! Would definitely recommend this company!
GUEST
I cannot express in words of how incredible their talents for wedding transportation is. Every frantic email I shot off to Joan was returned with step by step answers to my questions always in a very professional and comforting manner. Their vehicles are very well maintained and look absolutely pristine!! The driver was very courteous and a great chauffeur. We rented their stretch Hummer for the entire bridal party and it was a sweet ride.
Thank you for a very relaxing day TRU Limo and thank you Joan for putting up with me.
Amy and Steve
GUEST
Tru Limo was good. They were very flexible. When the limo arrived I made sure one of my bridesmaid told the driver that we had one stop to make prior to heading to the cermony. Our driver just asked for the address and got us there no problem. The only thing was that I had asked them to remove the pole from the bus and they said that it would be no problem but when we got in it was still there. It wound up not being an issue cause my bridal party had fun with it anyway.
GUEST
Service was on time even though driver went to the wrong city first and our original choice of vehicle was switched last minute due to mechanical problems. Otherwise, service was great. Our driver was very nice and assisted us in every way possible. Definitely recommend TruLimo.
GUEST
The car and the driver was very nice. We rented a ten person Chrysler limo. The price was about the same as other companies.
GUEST
My husband and I chose Tru Limo for our recently wedding, against my better judgement of choosing a "knot pick" from theknot.com. Though it wasn't a day ruiner, I regret my decision for this choice. When we called them to set up a limo for our day, the man on the phone was incredibly rude. I was put on hold for almost ten minutes. When I called to verify two weeks before the wedding, the same man answered the phone, and when I said that I just wanted to make sure we were all set, he replied "why wouldn't you be". Still, I pressed on hoping for the best. The reason we chose this company is because they had a little bit bigger limo for just a little less that the original company I had gone with. The limo thankfully arrived on time, but when we entered, the first thing out of the driver's mouth was what the difference was on the bill. He didn't start driving until I gave him my credit card. There was nothing special about this limo besides they had pink napkins in it (which was my wedding color). It looked very used and smelled like cigarrettes. I was extremely disappointed and called my photographer requesting that we don't do any pictures in there. Everyone who rode with me agreed that this limo was not how it had looked on the website. The only positive thing I can say about this company is that the wedding ran a little late, and they did say an extra 20 minutes or so for us to go home. Though I again had to pay him before he would let me in the limo. If you are looking for a limo service for your special day, I would not recommend this company. If I could go back, I would spend that extra $150 and went with a company that was more highly recommended that this one.
GUEST
TRU LIMOUSINE LEFT US STRANDED ON THE STREETS ON OUR WEDDING DAY!!!!!!!
Got married on 7/31/11. Our Church ceremony was held in Maplewood,NJ (one block outside of Irvington,NJ). We paid full in cash plus gratuity before our wedding day because TRU LIMO said we would get a discount for paying in full before wedding date. We paid for 4 hours of service (1pm-5pm). Our Ceremony was over at 4pm and the Limo Driver barged into church telling our guest (While Bride and Groom were taking family photos) that he was going to leave if we don't pay him an extra $100cash for staying overtime. Since, we were all excited about our wedding and not paying attention to time because non of us had a watch on, we paid him an extra $100 cash. After we finished our photos at 4:30pm, and after all of our guest and family had left to go to reception held in West Orange,NJ (only 15mins away)...We got into the limo and the limo driver, drives two blocks away from Church and stops the limo and turns off the air and told us that we had to give him an extra $100 to move the car. It was very obvious that WE (BRIDE AND GROOM) did not have our wallets or cell phones with us, nor a watch. We told the limo driver that we would give him cash when we get to the venue. He said "NO" he's not moving until he gets paid on the spot. The limo driver demanded us to get out the car on the streets of Irvington, NJ and "WE" (bride and groom) had to walk 2 blocks back to Church in the heat wave to call a family member to pick us up on our wedding day!!!! we did not pay attention to the time until we walked back to church and it was only 4:50pm! The limo driver lied to us about keeping him over time, we even paid him an extra $100, and he demanded for another $100 after all our guest left to go to the reception from Church.
Limo driver did not wear tux as promised, no champagne as promised, and no red carpet as promised. He ruined a huge chunk of our wedding day. Left us stranded, stole our money, and we were late to our own reception. PLEASE!!!!! DO NOT DO BUSINESS WITH THEM!
Vendor response to review
Jeanne & Andrew Kim who reserved this vehicle and failed to make a deposit. The vehicle was cancelled out because Andrew Kim failed to come into our office with the deposit as required. On the day of the wedding 7/31/2011 Mr. Kim Phoned and said he did not have time to come into our office and pleaded for us to send the car and he would pay in cash when it arrived. Once the car arrived, the driver arrived at 12:40PM for a 1:00pm. The pickup in Bayonne was for 1pm and the party did not come out of the house until 3:00pm Our driver was paid for a 4 hour rate from 1pm to 5pm. At the church, the bridal party remained until 5:35pm and the driver advised the party that they were in overtime. The groom paid the driver 1/2 hour overtime and still had to leave Maplewood to go onto the park for photos and then onto the reception venue at the Wilshire Grande, West Orange for the reception. The groom advised the driver that he was not going to pay any more overtime because he did not have the money. The driver advised Mr. King that if he could not pay, he would be left at the church. So the story goes, We Left the bridal party at the church because they refused to pay overtime. This party clearly believed that they should not have to pay any overtime and are responsible for being left because they refused to pay. TRU Limousine performed a 4 1/2 hour service and clearly when additional monies were due, this groom clearly lacked respect for himself and his party by refusing to pay for services rendered and is totally responsible for being left at the church.
Grear Limo service , not only have we done countless events but they also serviced my own wedding and we where very please with their work. Would recomend them to anyone
About TRU LIMOUSINE
Having been in the industry for 13 years, TRU Limousine has provided service for thousands of ceremonies. We do our best to provide you with quality service and safe vehicles by complying with the NJ State Mandatory 14 passenger law for limousines. We are licensed throughout the United States and have a 10 million dollar insurance threshold. Currently, TRU Limousine has a satisfactory U. S. Department of Transportation Compliance Review rating and actively is enrolled in a Random Drug Selection Service. All employees have undergone criminal background checks and have been approved by NJMVC to operate a limousine. All vehicles are electronically tracked utilizing FleetMatics. Some vehicles are equipped with digital video recorders to assure that if there is a problem with service we provide you, those complaints can be addressed by downloading all events which are kept on file for 1 year.
Due to many limousine companies who violate the limousine law and allow unlicensed drivers to operate a limousine within the confines of New Jersey, TRU Limousine will not subcontract any vehicle from another company. We will provide your service with our company owned vehicles and our certified employees only. If we do not have a car available, we will not reserve it. We cannot be responsible for subcontractors who fail to employ safe drivers, provide them with worker’s compensation or insure and properly register their vehicles as provided by law.
On your wedding day, as is standard throughout the limousine industry, we will provide you with bottle water, ice, complimentary non alcohol or alcohol champagne, driver clad in black tuxedo with either a bow or straight black tie. Drivers will assist the bride from point of pickup into the awaiting car and then into the church. We provide a red carpet roll out with stainless steel bucket and perform a champagne toast directly after the ceremony. All cars are equipped with rock and flute glasses. We provide plastic by request only.
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