Truly Yours Catering

I worked with Truly Your's on a large party and like Lottfish, the pros and cons were similar.

The food was fine, rather "common" catered food for a decent price. They charged $65 pp and there was a meat carving station, a pasta bar, a quesadilla station, an ice cream bar and a served salad. The food was good, in no way amazing, but what you would expect for the price point. The crew was efficient, professional, and polite. They were well-staffed in the size of the team. They also accommodated a last minute request from the venue to have felt pads on the wood chairs and did not charge.

But the cons were big. The table arrangement did not work. Despite coming to the site and planning a table arrangement, it did not fit the venue. I pointed out several times during the meeting that I thought it would not work. They insisted that they knew what they were doing. They changed it once they arrived and set up but did not consult us and threw the seating arrangement completely off causing a major last minute scramble. They also told another vendor to move his set up (again without consulting anyone), interrupting the floor plan, and it caused that vendor to not be set up until the very last minute.

Like Lottfish, Chris balked at feeding some of the the coordinators (basically me and another friend of the family who were working all day) despite being told it was "ok" and seeing us there for hours. He had to be convinced telling me "coordinators can get in trouble" Even if this was the case, it would be between me and the host. It'd be like me telling his crew they could not take a break; it would not be my place as they are not my crew.

They would not provide an emergency contact phone number. When I asked, I was told they don't give out cell phone numbers but I could call the office up until 2 PM to reach someone. 2 PM, 2 hours before set up and 5 hours before the event. I was told 'nothing can be changed now anyway".

And their Coordinator and Chris were not pleasant or nice. Their demeanor was gruff. And you really want to deal with pleasant, nice vendors.

I worked with Chris and Alicia at Truly Yours and have pro and cons to going with them.

Pros: The prices are great. Their prices include all waitstaff, tables, chairs, settings, etc. and I was even able to rent my generator, dance floor, and shuttles through them. It was great to have a one stop shop like that.

I also thought the food was amazing! I got many compliments. He was also willing to work with me when I wanted a special chocolate dipping bar and he created a special set-up just for my wedding.

They were on time and set-up up everything beautifully. The reception looked great!

They didn’t tear down anything before the party was completely over and I appreciate that.

The waitstaff was so friendly! The looked nice were able to laugh and have a good rapport with my guests.

Cons: Chris and Alicia can both be a little scatter-brained and I had to remind them of things several times. Alicia was supposed to get me the set-up the week before the wedding so that I could label it with table numbers and how many settings needed to be at each table. She never sent it (luckily I gave a drawing to my doc) and the day before the wedding she calls me to tell me she’s emailing it and wanted to know if I could fax it back to her. I told her I was on my way to my rehearsal dinner and she’d have to work with my doc. Why she called me and not my doc in the first place is beyond me.

I also explained to Chris before the wedding that I wanted my photographer and videographer to be served their food before the guests so that they would be done eating by the time my guests were served and we were going around to the tables. Chris refused to do this. I just don’t understand the mind of a caterer who will not do what the bride and groom wish for no other reason than he just doensn’t think that’s the way it should be done.

I also heard from some of my guests afterwards that the waitstaff was clearing half-eaten plates and drinks that only had a few sips taken out of them. When my guests would go to the bathroom they’d come back to find their plate gone.

The last major issue I had with them was that I had a 100 person cake and 67 guests however many of my guests (two whole tables) said they never got any cake. I don’t understand what happened. From the pictures it looks like they were just cutting the slices way too big.

Honestly, I found Chris and Alicia to be a pain to work with (Alicia more so than Chris) but I couldn’t beat the pricing they offered for the quality of food/rentals I was getting.

Truly Yours catered my March 24th wedding at Malibou Lake Mountain Club. They worked with us for over a year on our menu, beverage options & linens.
Roxy was there to guide us every step of the way. She was always pleasant no matter what we were discussing, she even helped us to save money a few times.
Although I never actually met Chris, he did make the food for our tasting & I hear that he's also very pleasant to work with.

I would highly recommend Truly Yours Catering to anyone looking for a fantastic catering company.

I used Truly Yours for my wedding at Rancho Del Cielo, he knows the property well and that was good enough for me. The food was great though, and he was really nice and funny...the price point is good, they are easy to work with. Totally recommend Chris all the way :)

I worked with Joann at Truly Yours and I was very pleased with our wedding. Everything went pretty easy, she worked well with my coordinator to take care of a lot of details with the venue, timing, etc. I had to follow up a couple of times to make sure things would be taken care of, but that's just my personality. She was very nice and responsive to all of my emails. The staff was efficient and on time with everything. The food looked amazing as well as tasted good. We did heavy hor'deurves and a carving station. At this price, I dont think you could find better catering in LA for your event.

Truly Yours is the exclusive caterer of Malibou Lake. They were pretty easy to work with in the beginning; however, they went through some transition midway throughout our planning that created some confusion as far as pricing that we were initially quoted by the first catering director (who also doubled as the site coordinator for Malibou Lake). Overall, the quality of the food was good. We had to rely on the feedback we got from our family and friends since neither my husband and I ate much that day.

I worked with Chris and Roxy (husband & wife). Chris is a little rough around the edges but their food is so yummy...very unlike your typical 'wedding food.' All I have to say is, they know what they're doing. So even though I felt a tad rush during the planning process, on the day of, everything was amazing.

Truly Yours came highly recommended by our venue- Adamson House. I was so glad on my wedding day that I went with them. I had tried other caterers and all seemed as if they had no idea what they were doing. Truly Yours made my wedding day the most flawless day- and stress fee! I had a terrible coordinator who didn't do much the day of the wedding but cause my family heartache- the captain Truly Yours Had there that day was much more of a coordinator than my coordinator. She jumped right in and ran the party. My family was so impressed by her! The food was superb! I had Filet Mignon- white steamed baby asparagus, and potatoes au gratin- perfect! I was very impressed by the staff too- everyone was friendly and very attentive to me and my husband- and to my guests- even to the kids! I didn't get one complaint from anyone. I do have to say though- I did notice in their contract that they feed all the vendors after the guests- which is something my husband and I signed on. I know a lot of vendors have a problem with that- but really it makes sense. I wanted my guests to be fed first not the vendors. I noticed that the Truly Yours employees were fed after even the vendors- so they are considerate in that way. I don't know how normal it is compared to other companies- but really I felt my guests should come first since they are my main priority. I would highly recommend this company to any and all!