Tuxedo Junction
Reviews for Tuxedo Junction
GUEST
All I can say is Run Run Run!! Do not fall into the trap of Tuxedo Junction and their cheap costs. Where can I begin to talk about them. After our initial booking we called to verify everything. We came to find out they had written the wrong color down on the order. Thankfully they changed it. ( we thought ) We had people coming from other locations outside the metroplex so they couldn't go to the main store where we first set up the tuxedo order. Luckily their was a local Tuxedo Junction in the locations outside the Hurst area (Amarillo and Lubbock). Unluckily Tuxedo Junction's outside the Metroplex aren't connected to the Metroplex Tuxedo Junctions. Our groomsmen had to call in their order to the Hurst store themselves. Weeks before the wedding the store had lost 3 of the measurements. So we had to get people reamasured and had to recall the measurements in. Since people were coming in from all over they picked up their tuxedos at different times. No one's tuxedo fit and half the shoes were to small. The only good thing I can say is they did finally get everything to fit right. Come wedding day we come to the realization that some of the vest colors were not the one we had ordered. They were instead the old color that tuxedo junction had previously incorrectly put on our order. It was to late to go to the store to make any exchanges and we were stuck with a mismatch color scheme at the wedding. Upon returning the tuxedos the store manager at the NE MALL IN HURST TX didn't care at all about the mess up. He said it was our fault for not verifying the colors when we picked the tuxedos up. He then took our tuxedos scanned them in and went to help another customer. Leaving us sitting their waiting for answers. He procceded to ignore us or our plea for some answers. No one deserves the be treated like this or to have their wedding ruined because of a company that doesn't care about it's customers. Spend a few extra dollars on Men's Wear Hours or Al's it will be worth it!
GUEST
GUEST
The guys were very easily dressed with Tuxedo Junctions help. They were able to pick up the tuxedos early due to some of their work schedules, and turned them in the following day of the wedding. Thanks.
GUEST
With tuxedo prices so high, it's nice to have a few options. After visiting Al's formal wear and Men's Wearhouse, we found a great deal at Tuxedo Junction. The groom's tux was free with four wedding party rentals, which were already discounted 20%.
They were really flexible with adding and removing wedding party members, and the web site system they use to get measurements for out-of-state people is really easy. They also called to follow up multiple times to make sure I knew what was going on.
The only things I'd say to watch out for are: 1, the price (tuxedo prices are still high, even at the best deal) and 2, if your wedding party doesn't get their measurements in, it will cost you. (Thankfully, all mine did and I didn't have a problem)
Tuxedo Junction was one of our few vendors we had little or no problems with, and I'd definitely use them again.
GUEST
The tuxes worked out okay but many changes needed to be made, once they gave them to us. The groom's attire was never exactly as he wanted. It was very frustrating.
GUEST
I would not use Tuxedo Junction again. We ordered 7 tuxedos from them and none of them fit correctly. They were accomodating and willing to fix the problems, but of course it was an undue stress and interruption in our wedding schedule (had to pick up tuxes the morning of the wedding!). Also, 2 people's sets of shoes actually fell apart during the wedding!
GUEST
They were able to pull up measurements for my father from a previous time so that he wouldn't have to go in again. Then they were able to move the tuxedos from store to store so it was easier to pick up and return. They did mix up some of the vests and ties on the day of the wedding, but it was resolved before the wedding.
GUEST
I actually used the Tuxedo Junction in Town East Mall, but they were not listed on this site. They had great deals for my groomsmen and the groom's tux was free. One of my groomsmen was issued the wrong color handkerchief and some of my groomsmen had to switch pants because they did not fit properly. Other than that, we had no major problems.
GUEST
got all of our tuxes, gave good deal for the young members of wedding party, also gave a discount to the groom and father of the bride.
GUEST
We ordered all of our tuxedos here (13 total) and the staff did a great job of getting everyone measured and set up, even when dealing with guys in several different locations.
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