Encore Entertainment & Ultrax DJ's: Entertainment, Photography, Videography and Photobooths!
Hamilton, NJ 08610
(map) Phone: 609-931-0604
Reviews for Encore Entertainment & Ultrax DJ's: Entertainment, Photography, Videography and Photobooths!
We booked our photography and officiant with Encore Entertainment. They helped us through the entire process down to exactly what kind of shots we wanted taken. We were getting married at a hotel and during march so we knew it would be cold outside and there would not be many flowers. So we wanted to find a photographer that has photographed at this venue before and we know we went to the right place with Encore Entertainment. Our photographer was phenomenal. Steven helped us figure out what photos we wanted and he was very laid back and not pushy on the day of the wedding. He did an excellent job. As for Mark who was our officiant, he was awesome. He helped me figure out the perfect ceremony down to the readings and vows. He made sure everything went as planned the day of. Their company even got us back our photos fast! Within two weeks we had back all the photos the photographer took and all we have to do now is decide what photos we want for our albums! And those albums will be back within 6 weeks of choosing them. Thats incredibly fast! I know some brides that got married a year ago and they have yet to get their albums back! If you want an amazing experience and amazing photos I highly recommend booking with Encore Entertainment!
With all the stress we were under with Hurricane Sandy and having to change our wedding from Friday night to Saturday morning, your company made it so much easier for us. We called the day before the event and switched everything, and your flexibility was amazing. I truly can’t thank you all enough for everything you did to make our wedding everything we imagined it would be. It really was PERFECT, and our wedding album is FABULOUS!!! We truly enjoyed working with you all, and will always recommend you to anyone that is in need of your service.
Jen & Keith Leder
St. Clements Banquet Center
November 12, 2012
"Our daughter was married on Saturday, October 13, 2012 at the Lambertville Inn. Ultrax Disc Jockeys did a superb job for the wedding. We had a long list of music we wanted and they played them all. They worked hard with us before the wedding day to make sure everything was perfect. Also, their DJ came out on the dance floor along with our guests to show everyone how to do the Electric Slide and Cotton Eye Joe (at our request). The DJ's fired up everyone at the wedding and got them out on the dance floor. Everyone had a great time! We were so happy with Ultrax Disc Jockeys and we will definitely recommend them to friends and family! Thank you!"
(Mother Of The Bride)
Encore Entertainment made our wedding so memorable. Since that day, everyone I talk to who attended our wedding has had nothing but positive things to say. My guests cannot get over how much fun the dancing was all night long. Many of my guests have told me that the intensity and energy at my wedding was much higher than any other wedding they have ever been to.
They used a technique to get everyone moving was such a surprise and a HUGE success! The next day, one of my bridesmaids said to me, "During that part of the reception, I looked around to all the tables thinking there has got to be some people who just sat there and didn't want to participate. But when I looked around NO ONE was sitting down out of all 160 people! I've never been to a wedding before where EVERYone was on the dance floor at the same time!"
Encore Entertainment kept the energy going all night long. We had a lot of younger people at the wedding so I knew there would be a lot of dancing, but I was shocked by the consistently large number of people on the dance floor. Everyone enjoyed themselves, no matter their age. My husband and I were sad when 11pm rolled around, and we thought the reception went by way too fast! The music stopped, but it left behind a lot of people still ready to dance and have a good time.
In addition, all of our planning went very smoothly with this company. They have online event planners to make everything easier, and the staff is easy to work with. I would highly recommend using this company for your wedding!
Brandon was the MC at my daughter’s wedding, and Luis was the DJ. Brandon was perfect for our wedding reception! He was full of energy and positive vibes. Everything about Ultrax services was perfect. The outside sound system for the cocktail hour was just right. Music selections were perfect for mingling, setting the tone of an elegant reception. Once the party moved inside, things got off to a great start with introductions by Brandon and music by Luis. From this moment on, there was non-stop fun! Brandon coordinated the events with the reception staff, and everything went off like clockwork! When guests were eating, Luis played selections at a perfect volume. Guests could talk without having to shout, and the music filled the room with warmth. Between dinner courses, Brandon kept the party moving, getting everyone up on the dance floor with his enthusiasm and charm! When the reception was over, we felt like Brandon and Luis were part of our family since they blended in so well with everyone. Their music selections were perfect. Their energy and enthusiasm had everyone in the room dancing, laughing, and having the time of their lives! We received many compliments from our guests about Brandon and Luis. Most of the guests said that they had never had so much fun at a wedding before. As we look back on our wedding, we recall that choosing a DJ group was one of our hardest decisions. We agonized over who would be just right for the kind of party we wanted to host. In the end, our decision to go with Ultrax Disc Jockeys was the perfect one. Mark Klatskin is a true professional who loves what he does, and he is very good at it. He promised us a great event, and he delivered. Our family and friends loved Brandon and Luis, and they made the reception an event to be remembered. I would be happy to recommend Ultrax DJs to future brides and wedding planners.
Debbie Robl (Mother Of The Bride)
Allison & Gordon's Wedding On September 15, 2012 at Forsgate County Club
Hi Mark, I just wanted to drop you a note regarding our wedding which you officiated and also provided the entertainment for. The ceremony was beautiful and intimate. As for the party afterward?? You guys did what you do best and threw a fun, fantastic party! EVERYONE was up off their feet dancing and countless people have told me this was the funnest wedding they have ever been to thanks to the entertainment!!! I won't hesitate to recommend you guys whenever someone will be having an event. And the next time I have an event you can be sure I will be calling again. Thank you for such a truly magical night that Joe and I will never forget! You guys know how to throw a party! Thank you so very much!" Carly Saladino
"The Photobooths were Amazing. You're right, everyone did enjoy using them all night. The booth assistants were Fun, Friendly, and Very Professional. They made it so easy to use the booths. Thank you for everything!"
Susrut & Tejal's Wedding
September 2, 2012
At: The Westin Princeton
What a pleasure it is to write this comment. I utilized their services for a photobooth at my daughter's wedding in August of this year. Mr. Mark Klatskin did all he could to accommodate my needs in terms of price and service.
The day of the event, everyone utilized the booth and mentioned how great it was to participate. There were no complaints from any of the guests, and everyone appreciated leaving the event with an additional gift, which was their personalized picture.
Shortly after the event, I reached out to Mr. Klatskin about a concern and he professionally and sincerely listened and put actions into effect to help me rectify the situation.
Overall, I would not only recommend the services of this vendor but would also utilize them again.
I am very happy that I met Mr. Klatskin and did business with him.
Encore Entertainment & Ultrax DJ's made our wedding day a huge success!! Our photographers and videographer were with us the whole day catching every special moment. We were extremely comfortable with them and impressed by their professionalism. Every time we turned they were there to document, but never in an intrusive way. We are really looking forward to seeing our pictures and video! Mark was our DJ and did a fabulous job! He had EVERY person on the dance floor at one point. I couldn't believe it! He is truly experienced and knows how to keep the party going. He worked with our venue to make sure there was no downtime where we could have been doing something else. I had guests who asked if Encore would travel to their events because everyone was so impressed. We also had a photobooth, which was a huge hit! There was always a line of people waiting to take pictures. Our guests were able to keep a copy each and also put one in a memory book for us. They also wrote us a little message next to their pictures. We loved looking at these the next morning and got so many compliments on it. I know our wedding would not have been as amazing as it was without Encore Entertainment and Ultrax DJ's!!
I used Ultrax DJ's for my wedding photobooth. It was a big hit, and there was always a line for it! The attendants were very friendly and helpful, and I love all the pictures we got from it with the scrapbook. My only issue was with getting in touch with them the week leading up to the wedding, which turned out to be their vacation. My event was on June 30th and I emailed on June 18th (I received a reply on the 26th after speaking to Mark on the 25th) to confirm everything and ask if the attendant wanted dinner-we needed a headcount for the catering hall. I also called a few times that week. I did not receive an out of office reply or voice message saying the office was closed for vacation, so I was getting nervous. I called again on Thursday or Friday and got in touch with Mark who explained there were on vacation and he would get back to me when he returned. I called Monday around noon and Mark went over everything with me, putting my mind at ease. In the end I was satisfied with their service, I just hope in the future they would use an out of office email reply or voice message when they leave for vacation.
Vendor response to review
We would like to start off by saying World Class Customer Service has been the Cornerstone of our business for over 25 years. We are truly disappointed that Nicole is disappointed in any way with our responsiveness.
As was explained to Nicole, our office was closed for scheduled vacation June 16th, 2012 Thru June 22, 2012. We spoke her upon our return to our office on at 11:41am the morning of June 25th, 2012. We explained we had got her message while we were closed for vacation. She seemed very understanding to the matter. This was a scheduled vacation and our entire team was on vacation for that week.
Our call records show she called us 3 times between the hours of 12:15pm - 2:41pm on June 19th and 1 time on June 21st. We however never received an email from her during this time. I had access to all our incoming company email while I was away and would have been more than happy to reply. We also have an emergency assistance number for our clients to call at the end of our Voicemail Message. She never called that number when making an attempt to reach us. This number is manned 24/7/365. So we are never "Hard" to reach.
When we spoke on June 25th we explained we normally contact our clients that book our "Photobooth Only" service to go over the details on the week of the event so it is fresh in everyone’s mind and details do not get forgotten or changed. She seemed to agree with us.
Our feeling is you would not want to study too far in advance for a test to be sure you get it right. If she had booked our other services for her wedding such as DJ's, Photographers or Videographers the planning process would have begun at about 30 days before. As you can see from her review and a subsequent phone conversation I had with Nicole, our Photobooth was a Huge Hit at her Wedding. We understand that as one plans a Wedding the stress level can rise.
I think that due to our World Class Customer Service that some clients forget we are real people too. We take vacations like everyone else. We recognize Negative reviews can affect the way our employees feed their families in the future, especially when this issue could have been resolved by Nicole calling our Emergency Assistance Number anytime.
We were disappointed that Nicole felt so strongly about our responsiveness to leave such a negitive review, even after we had explained the situation and she seemed so understanding. We were not and never are "Hard" to reach. I Do Not think out team deserving of such a negative review when you look at the big picture and the quality of the reviews we receive from our loyal clients.
Although Nicole was happy over with our Photobooth and how is was a hit at her Wedding. I think anyone can read between the lines and see that this not a fair reflection of the quality of customer service we supply to all of our clients.
Let me start off by saying that, booking Ultrax Disc Jockeys & Encore Entertainment for our wedding was probably one of the best decisions we made!!!! Throughout the whole process Mark and Viktoria always kept in contact with us and were always there to help answer any questions we had!! Lauren, our photographer, was absolutely amazing!! We first met her a couple months before our wedding to do an engagement session at Citizens Bank Park!! She was so enthusiastic; it made the experience even more exciting!! Lauren took over 350 pictures and they all came out great!!! She was very professional and had a lot of great ideas for poses!!! But our favorite ones were when she told us to just act natural!! And then when the day of the wedding came, Lauren was at the hotel where we were getting ready the whole entire time!! Not only did she take amazing pictures of the whole bridal party getting ready, she was there to help!! She helped me with my dress and also went down the boys' room and helped them with their boutonnieres!!! Lauren took tons of impressive action shots during the wedding and we can't wait to see them all!!! Definitely glad she was there to be a part of our memorable day!! Now on to Dennis, our videographer!! Such a nice guy!! He was everywhere!!! He made sure he got every shot that was important!! It was great, cause during the ceremony, we knew he was there recording, but he wasn't in the way of guests and he wasn't all in our faces, distracting us!!! You barely knew he was there!! He worked very well with Lauren, and got lots of footage for all the memorable moments during the reception!!! We also loved how he went around to guests so they could say messages into the camera!! Definitely excited to see the raw footage and edited video!! And last but not least, our emcee and DJ, Mark and Luis!!! These two together, without a doubt, put the icing on the cake!!!! The online planning tool we filled out was a big help to pick out all the music for the ceremony and reception!! Luis played every song on that list, at the perfect times!! He always had everyone dancing!! And Mark was AMAZING!!! Our favorite memory of the reception was Mark having each table pass a napkin around and when he said stop, the person holding the napkin was the dance captain!! The dance captain was now in charge of getting their table up and dancing!!! Mark literally had all my guests up and out of their chair, doing a conga line around the whole room!!! That definitely set the tone for the rest of the reception!!! I still have people talking about how amazing our wedding was because of Mark!!! We wouldn't have changed anything about our wedding for the world, especially having Mark and his crew there!!! We are very grateful for them making our wedding the best day of our lives!!! Thank you sooooooooo much for everything!!! We will definitely pass along that having Ultrax Disc Jockeys & Encore Entertainment will make your special event the best day if your life!!! Sincerely, A Very Satisfied Couple”
- Sam & Nyesha's Wedding Reception, At Celebrations - Bensalem, PA, June 29, 2012
"Our DJ, Billy, played a super mix of songs. He helped energize the guests and kept the dance floor full the entire night. We left the majority of the evenings music to his discretion, and the songs he mixed in with our choice kept the party jumping all night long! Thanks so much for selecting him as our DJ. Sergey worked tirelessly to make sure we could have every type of photographic opportunity. It seemed like he was everywhere all at the same time. Our guests have even mentioned that they could not believe the number of photos taken. Thank you also for sending Pete to officiate our ceremony. He is truly a professional!"
Marge & Robert Zavadil - Wedding At: Harrah's, Atalntic City, June 9, 2012
Encore provided 110% service for our wedding in June 2012 at the Washington Crossing Inn. Music was an important thing for my husband and I and they delivered. Everyone who was at our wedding still talks about our DJ and how great he was. After everyone finished eating he played a game that eventually got EVERYONE on the dance floor and I mean everyone. People who don't normally dance were out there. It was sooo fun and exciting to see all our friends dancing. We gave him some selections of songs and he played all our favorite hits. We made many decisions while planning our wedding and selecting them was one best decisions. We also used them for our photographer and video. They both did an excellant job from what we have seen so far. I hear the bad stories where pics don't turn out great and I can say I'm honetly so happy with them. Lauren our photographer was soo friendly and made us feel so comfortable during out shots.
Don't hestiate on these people, book them!!!!
June 9, 2012
Washington Crossing Inn
Encore Entertainment did a fantastic job on our wedding day. Our contract included photography, videography and dj entertainment. Mark was very professional and spent a great deal of time with us during our first meeting. Many of our guests said that they've never seen so many people on the dance floor at one time. We had a photobooth, complete with props, and it was a big hit. We're still waiting for our photos/videos so can't comment on them yet. The photographers/videographer were so easy to work with. We can't wait to see how the pictures came out.
Fantastic service. They provided the DJ, photography, videography, and officiant for our wedding. Everybody worked together seamlessly and mark was absolutely fantastic.
We definitely had a great time, I'm still hearing comments from guests that said the DJ was awesome. I also heard from one guest who said that she NEVER dances, but was dancing at our wedding the whole night! Thank you so much for your professionalism, to be honest with you, your service was better than the Marriott's, which I've expressed my dissatisfaction with them already. It was the little things that I appreciated most, like when you asked me what I wanted to drink and when you got my photographer to take a picture of my wedding party when they came up behind our sweetheart table.
Thanks again and I will definitely recommend you for all of my friend's...
The wedding was wonderful, and the staff at your company was very professional and personable. We enjoyed working with all of the staff for planning. They were clear about what they needed, and able to help us decide what choices would work best for us.
Lauren was great about getting the pictures done before the ceremony and including everyone we wanted. She was even helpful with the wedding dress when no one else could figure it out. We can't wait to see how the pictures turned out.
Billy did an excellent job getting the music that we wanted worked in, and anticipating what our guests would enjoy. Our family was impressed with the music selection as it offered something for everyone. He created a very comfortable and fun environment where everyone could really enjoy themselves.
We also have gotten a lot of compliments on the short and sweet ceremony. Thank you for leading us through it. Over all our experience with Ultrax Disc Jockeys and Encore Entertainment was fantastic.
Aly and Ryan
Mark was incredible. To my greatest surprise he wowed me !!! Before the second course was served almost everybody was on the dance floor. We had the fusion with DJ and drummer...highly recommend!! All of my guests were excited and enjoying themselves on the dance floor. Very professional, goes over every detail of the wedding and really knows the business very well! Will to travel and honor any strange requests. Very highly recommend. I used Mark after a friend raved about him for her wedding and without even meeting him until the night of my wedding, I was a shoe in based on the reviews!
I am so glad I went with this company. I've never seen that many people get on the dance floor at a wedding! Everyone, and I mean everyone was on the dance floor! Mark's team did a wonderful job & exceeded our expectations! People constantly ask for his information. If you decide to go with Ultrax for your wedding, ask for Mark, he is the best!
"When we go out and attend a special event, we usually talk about the things that went wrong, the food and then what people wore. It has been 3 days now and all we can remember are special things - how the ceremony took place without a glitch, the long lines at the photobooth from start to end, all our guests (yes, all) lining up on the dance floor, how the video presentation took place without a slight mishap, and the way things went smoothly from start to finish that did not require any, if not minimal, effort from either of us.
When we agreed to hire your services for the event, we envisioned that the coordination between the MC, DJ, Photographers and videographers will be seamless. Your familiarity with the Holiday Inn at East Windsor made things even simpler - you have the place and the people in the palm of your hand. You are indeed the Master of Ceremonies!
We sincerely thank you and your team for making our wedding Very *Extra* Special.
Noel and Margaret
Very professional crew here. Always answered our questions and really helped make our day special!
Thanks again for everything. You and your staff did an awesome job getting the crowd to dance and making our wedding day a most memorable occasion. Everything went so smoothly and we couldn't be happier. You guys did a truly excellent job and we are so happy with everything. Thanks so much again!
Just wanted to thank you for your attentiveness and hard work and
making the experience so easy for us on her wedding day july 23, 2011 Can’t wait to see the pictures and the video Keep me posted. Laurie and ryan now thanks to you will have memories of a lifetime
The ceremony was beautiful the music was amazing and your crew was by our side the entire time. If anyone picks another vendor they will be making a big mistake again thanks for making our day truly spectacular thanks to you it was really perfect
sincerely bernice mother of the bride
I just want to say Thank You again for helping to make Danielle and Chris' wedding such a Wonderful Experience. The music was Great! You had everyone dancing and the evening went so smoothly! Everyone commented on what a great time they had! Your Photographer and Videographer were so pleasant and easy to work with, they never were in the way. We can't wait to see the pictures and video! Thanks again to you and your staff for making our special event so Wonderful. We would definitely recommend your company!"- Janet and Steve (The mother & father of the bride), The Bradford Estate, June 25, 2011
“You helped make our wedding day one of the best days in our lives! Everyone loved the music. You were able to get some people on the dance floor who never even dance. Now that’s an accomplishment! You really know how to throw a great party. I wasn’t too sure about the table game during the beginning of the reception, but you told me to trust you and I’m glad I did. It was great! We loved everything you guys did for our wedding we had a blast and everyone that came said the same. My favorite part was when everyone was dancing on the dance floor at the beginning of the reception. Everyone loved the music. I still get comments today about how great the DJ was that night." - Rayna & Curt's Wedding, The Pen Ryn Mansion, April 30, 2011
To: Mark Klatskin and The Encore Entertainment Team (Lauren, Ray, DJ Flip, Patrick, Barkley, and Viktoria):
Shahriar and I did a lot of research prior to booking them as a vendor for our 2 day wedding event. Needless to say, we not only got a great value with the Triple Play package they offered us, but we got incredible service on all counts. I have received so much positive feedback on the entertainment for our reception at the Nassau Inn from our family and friends. Mark really kept things moving at a good pace and got everyone involved on the dance floor. Multiple comments from various age groups made statements in regard to the Ultrax DJs and Markl creating a fun and energetic vibe. We loved it so much, we had to extend our reception for an additional hour!
Lauren and Ray (Our Photographers) worked with us for our church ceremony on Friday at Saint David the King as well as Saturday at the Nassau Inn. They were incredibly professional and personable. They complimented each other very well. They created an environment that was very comfortable and relaxed and really made the effort to take all of the photographs we requested. I was thrilled with a few of the shots they let us see to give us a sneak peek. I am really looking forward to seeing the final results!
Patrick (our videographer) -- It was a pleasure to work with him as well. I know he was getting great footage of everything, but was very much out of sight as to not impose on the bridal party or guests.
Barkley was our "day of" wedding planner. She was there to help organize the events of the day and worked closely with Marianne Bilski, our planner at the Nassau Inn. The two of them worked effortlessly together like a well oiled machine... Barkley took care of any last minute details and checked in with us regularly to make sure we had everything we needed when we needed it.
Viktoria was very helpful in responding to email correspondance through our planning process and kept us on track with deadlines.
Given the nature of our interfaith/cultural ceremonies, they helped make our wedding day(s) unique and memorable with a sensitivity to our needs. Each of their staff helped to play an important role in our day and capturing the memories for us so we can look back fondly on our wedding day for years to come!
Michele Moore and Shahriar Mamun
(Wedding Ceremony and Reception at The Nassau Inn - Princeton, NJ. September 25th, 2010)
Hi Mark, I just wanted to drop you a note and let you know that you and
your company did a wonderful job with our wedding. There isn't a single
thing we would change! Everyone loved how you involved everyone and got
them on the dance floor. It made it fun and exciting instead of having
people sitting around feeling bored. Thank you again for making our
special day even better!
Jacqueline and David Jobes
September 18, 2010 - Wedding at Washington Crossing Inn
"I would like to thank you and your team for putting on a amazing and unforgettable wedding day. Your help and knowledge with music choices, putting the reception schedule in order, and making people join in and moving the night along, really helped relieve some stress and made us be able to focus on our night and enjoy ourselves. Everyone said that they enjoyed the music, young and old, and the games we played to help get everyone to dance was a hit. The photographer was also great, she made it painless and quick for all the group photos and captured all the great moments during the whole wedding. From the very beginning with the setup, to the very end when there was nothing left, GREAT JOB. Thank you!" From: Matt & Noemi Ross - Flanders Valley Country Club - August 6th, 2010
We are still getting compliments on these outstanding services! Mark was able to get everyone up and dancing and we all had a blast. Everyone is still raving about how much fun they had. Everyone hired/working for Ultrax was amazing and extremely professional. We loved hiring one company to do it all/it definitely made everything flow a lot easier. The best part was not wondering what your final "bill" would be once you got your pictures. Ultrax gives you CD's with FULL Resolution pictures on them as well as a print of every picture they shot as PART of the package. We are absolutely thrilled with our whole Ultrax experience and HIGHLY recommend them for any event.
- Mr. and Mrs. Vella The Grand Marquis, June 19, 2010
“More than a few of my friends and family members told me that our wedding was the BEST they'd ever been to and they specifically raved about your ability to get everyone out of their seats and having a great time. My new husband and I love to dance to lots of different music and you played all the songs we requested and even more great ones. Amazingly, not only did the minister and his wife join us to get their groove on, but my little baby cousin also amazed everyone with his groovy moves on the dance floor. Incredible! It was a true celebration for everyone and we can't thank you enough!”
-Lexi & Andy Ryan (Wedding Reception) At Washington Crossing Inn, May 30, 2010
As nervous first-timers, the thought of “planning” a wedding was daunting. Our goal was to rely on industry experts who could guide us through the process, without it breaking our budget. From our first meeting with Mark, we could tell Encore Entertainment & Ultrax DJs was the fit for us. Not only was Mark genuine and patient in answering our many questions, but Encore’s packaged services allowed us to choose premium services at a reasonable price, thus eliminating the need to coordinate with numerous vendors.
Encore provided our entertainment, photography (including photo sign-in and zap shots) and videography (including a “growing up” video montage). We even utilized Mark as our officiant and requested him as our emcee.
Mark and the DJ were spot on. The music was a perfect mix, incorporating our requested favorites, and was played at a level that wasn’t overly loud or obnoxious to guests. We mentioned that one of our hopes was to have everyone up dancing, even though we knew the reality is not everyone dances. Mark found a creative and fun way to get nearly every guest up and dancing, without the pressure tactics I’ve seen at other events. Even our older, out of action guests were standing, smiling and clapping along. We were thoroughly pleased. I can’t even count how many guests raved about our reception (even months later) and asked about our entertainment.
The rest of Mark’s team was skilled and very easy to work with. Our photographers and videographer listened to our requests and worked together with venue staff like they’d done this hundreds of times before. Oh wait…they have!! We didn’t have any of the problems or horror stories you so often hear about. Many of our guests commented that they loved the photo sign-in concept and the zap shots were fun to watch on the big screen.
Finally, our deliverables were all we hoped for. I asked for my own personal “paparazzi” for the day, and that’s exactly what I got. Everything we asked for was captured. Our pictures were professional, with just the right flair of photojournalistic fun. It was amazing to relive the day, and experience the things we never saw, watching our professionally-produced wedding video. Best of all, we own our materials (pictures & video), which adds to the package value tenfold. We were able to copy and share our photos with friends and family, without paying additional, unexpected fees. Encore is extremely generous with the copyright and what deliverables they provide (electronic copies, hard copies, raw footage, professional videos and albums).
It was an absolute pleasure working with Mark, Viktoria and their team, from wedding planning through completion of our albums and video. Even long after our wedding day, the team continued to accommodate sit downs to go over the final touches of our memories. We can’t thank you all enough!
Coleen & Rob's Wedding Reception - November 7th, 2009 at The Windsor Ballroom In The Holiday Inn East Windsor, NJ
I hope you remember Rob and I as fondly as we remember you (Nov 7, 2009). I wanted to share a story I think you'll like. Rob and I just attended his cousins wedding down in Texas. Several of the guests were also at our wedding. While the wedding was lovely, we heard many comments throughout the weekend about how nothing beats our reception and it was hands down the best party ever! Rob's uncle was still raving about how you got everyone dancing and had the best "flow" of music. At one point, the mother of the bride whispered in my ear, "I would have shipped your DJ down here if I could have."
It made us smile, of course, but I just had to share the comments with you. Two and half years after our wedding, no one has forgotten Encore;)
Coleen & Rob Itri
Nov 7, 2009
The Windsor Ballroom At
The Holiday Inn East Windsor
While the actual DJ for our wedding (Louis) did a nice job, I would not recommend Ultrax as a business. In the beginning, Mark was eager to pitch us what his company could offer us as we were on a budget. Sounded like a perfect fit. Unfortunately for us, we ended up having to add in extra money one week before the wedding due to a "miscommunication" on the contract. I had tried to contact Mark a few weeks before that and once I finally got an email back he let me know that his secretary would be contacting me at some point.
I can't emphasize enough that weddings are truly a business to certain vendors, so when they make promises make sure it is on the contract. I do take part of the blame for trusting in his sales pitch.
Vendor response to review
I would like to comment on Michele's review of our company.
I was eager to assit Michele for her Wedding and did everything we could do to help her make her reception affordable. Michele made a change to your original agreement which ended up adding aprox $100 to her event. As she mentioned she took some of the blame for the error. This was not some type of last minute surprise we pulled on Michele but a simple responce to a change in her agreement that she made at her request. She was billed for exactly what we quoted her from the start.
You cannot remain a leader in the Wedding Entertainment business buy treating your clients like the way she suggests we treated her. We are well respected in our area and have done so by treating our clients with Quality and Professionalism.
Michele has chosen to throw our company under the bus here on line -vs- contacting us regaurding any issues she had. That is just not right nor fair. Yes we are in a Wedding related business But our customers will tell you it is much more personal for us. I wanted to be sure everyone understands the truth here and know that with any wedding vendor or any business for that matter if you change the scope of the agreeement then you may have to pay for the difference. Just like adding a topping costs more on a pizza.
We provide honestly, sincerity and integrety in all our dealings with our clients. We are
disappointed Michele was disenchanted with us but from what I was told her event was a success.
Thanks for allowing me to help set the record straight here. My suggestion to all cleints is take great notes when talking your vendors if there may a grey area ask for more information till there is no Grey area. Understand that I'd you add time to your event or extra things you will likely have to pay more. Make sure everything is quoted up front as was done with Michele so when a change is made you know you are being treated fairly. There is nothing more sleezy in my book than a vendor changing the rules/prices when you need a change last minute only to find they are making it up as they go and overcharging you. Many unprofessional vendors will take advantage of their clients when they feel they have them up against the wall at the last minute before their event. Getting rid of grey areas and gettting all your notes ans quotes in place will assure this does not happen. For instance we always quote our overtime rate per hour upfront on our agreement. So people know what any extra time will cost. Many vendors do not so when a cleint needs more time they can gouge them. This Very Unprofessional!!
Since We always quote extras and overtime upfront so it should have came to no surprise to Michele that her addition ended up adding more to her balance. Is does not matter she realized it at the last week or even a month before. An addition is an addition so when to add to your agreement you must pay the difference. She signed the agreement with the quotes we discussed. After all that is why they are called agreements as both parties agree with the terms of the agreement.
Again thank you for allowing us to clear the air and we look forward to assiting all of our cleints fairly and openly. We promise to provide each one of them with Excellent Service and Extraordinary Results.
Mark Klatskin - President
Ultrax Disc Jockeys and Encore Entertianment
Our experience with Ultrax DJs was excellent! Mark did a fabulous job getting everyone out of their seats at our wedding and entertained them all night long. We had a wide variety of people at our wedding and Ultrax was the perfect choice for us- the music fit everyone's taste, was played at the right volume, and everything he did just made our event extra special. To anyone looking for a DJ for your event, I absolutely recommend Ultrax and if you do you will certainly be happy with everything they have to offer.
"My wedding experience with Encore Entertainment & Ultrax Disc Jockeys along with its photography and Videography at The Nassau Inn, has inspired me to say a few words. It will be a challenge, however, to express how impressed and satisfied I am with your services. In one phone call to you, I was able to book my DJ, photographer and videographer; three major components of my wedding which were causing me much stress. Talk about one-stop-shopping! And best of all? The price was EXCELLENT! A friend of mine paid the same thing for her DJ alone!
Specifically, my biggest hope when booking my DJ was that he would make my wedding a blast. I’ve been to a few weddings which, quite frankly, sucked. I had family coming in from all over the country; Colorado, Illinois, North and South Carolina…all coming to attend my wedding on a FRIDAY! It had to be fun, and worth the trip for my guests. The problem is that all DJ’s sound great over the phone, but when the reception gets rolling….will they deliver? I thank my lucky stars for Ultrax. In the blink of an eye, the dance floor exploded. All I saw when I looked around were smiling faces. This was the best memory I have of my reception. Even now, a year and a half later, I still have people coming up to me telling me how much fun my wedding was. It was absolutely wonderful.
My experience with your photographers was great. They were in there to get the important shots, and then got out of the way. I love the candid shots! Then, I got my album. My album is, hands-down, the best wedding album I have ever seen. I loved being able to pick my pictures and request certain ones in Black & White, Antique or Sepia. I also loved the fact I didn’t have to worry about arranging them. I just picked the pictures I wanted to include, and your photography team designed each page beautifully. Being able to have a picture printed on the front and back covers of the actual album was a unique and wonderful touch.
Lastly, my most favorite keepsake of my wedding was without a doubt, my wedding video. I did not expect to see a picture of my husband and I printed on the actual DVD and cover. It was SO well done. The clever use of slow-motion and Black & White on certain segments of the video, really captured the emotion of the moment. It still makes my eyes water. Then we get to the part showing pictures of us growing up. It really is the cutest thing. Above all, I am so thankful to have the video. I know this is something a lot of people chose not to get, but your wedding goes SO fast and you miss SO much. The video allows you to see the things going on with your guests at your wedding or reception that you otherwise would’ve missed.
Overall, I have and will continue to recommend you to anyone looking to hire an excellent and reliable company that delivers its promises. You can tell when someone does what they love for a living, and the people at Encore Entertainment & Ultrax Disc Jockeys are fortunate enough to do so."
From the bottom of our hearts…Thank You!
-Lisa & John Muentener Jr. - Wedding at The Nassau Inn - June 27th, 2008
Mark Klatskin is an amazing DJ. I highly recommend him for any event you plan. He has an incredible variety of music. And he is a fantastic emcee. He got everyone at my wedding - which was 150 guests - on the dance floor. Even little old ladies and people who I know hate dancing, got up and had an amazing time.
Mr Klatskin is a lively entertainer who makes it his mission for everyone at your party to have an incredible time. He gets everyone up on the dance floor.
He also provides dancefloor lighting and effects. And the best part of his DJ services is that he passes out party props such as top hats, maracas, straw hats and neon necklaces. I know the use of party props at a wedding may sound tacky or odd, because props are reminiscent of children's parties or high school dances, but believe me it was fun and tasteful and made for excellent wedding photos.
Lighting, effects and props are extra.
You also have to pay a booking fee for Mr Klatskin.
He also provides ethnic music. We had an Indian wedding and Mr Klatskin brought along an Indian DJ who spun many Indian hits all night long. We had to pay an extra booking fee for the Indian DJ, too. But it was worth it.
My wedding was a year and a half ago and I still have people coming up to me and telling me that my DJ awesome and they had a really good time at my wedding.
If you want to have a great time and a party that everyone will remember, I highly recommend Mark Klatskin as your DJ.
these guys really know how to get the party started!! highly recommended!!
Encore Entertainment is a top notch company. If you're planning a wedding, they offer all your entertainment needs from DJs to Photo booths and they do it well! Their DJs are amazing at mixing as well as Hosting your special day to ensure everything goes smoothly.
Encore Entertainments service and showmanship is unmatched. You will not do better.
I recently used Mark and his team at Ultrax DJ's for my own wedding and couldn't have been happier. They were professional & helpful and gave us some great ideas on things to do to enhance our reception. Even with all of my last minute crazy requests of specific Hawaiian music, and video displays, they put it all together perfecty. Our guests danced all night & were really WOW'd with the wedding overall. I continue to highly recommend them to all of my future brides & grooms and feedback that I hear from others is just as good as what I personally experienced.
Wonderful to work with and made my job so much easier! Thanks for running the show in style!
Mark and his team offer a top notch service no matter which array of their services you choose. The staff here at A-1 Limousine have used Encore Entertainment & Ultrax DJ's for Numerous personal occasions and will continue to do so in the future
Encore Entertainment is a wonderful DJ company and is always recommended by Princeton Music Connection.
Mark and his crew of Encore Entertainment and Ultrax DJs are easy to work with and are nothing but professional in every aspect of what they do. Their knowledge of the industry and understanding the client and what they are looking for in their special day is not something you find in a company every day.
Marc and his entire staff are the best. It is always a pleasure to work an event with Encore Entertainment and Ultrax DJ's.
We've been working with Mark and his staff for many years and they always do a great job!