Unique Bridal

My very first appointment went very well and I was able to find my perfect wedding dress and accessories! I felt that things went a little downhill for the company after my first appointment. I'm not sure if it was under new management or not but a few policies had changed and I did not feel like I received the same level of service as I did in my first appointment. They have a great selection of dresses and accessories but could use a little work in areas such as customer service and communication (when changing policies) skills.

My first appointment was awesome! I came in actually looking for the mother of the bride dress(because I had just found my dress at another store). When I found they had the designer and the dress at their store they said they would match what the other salon was giving it to me for. We also got our tuxes throught them and my mom found her dress. They told her at time of purchase they would do alterations for her and then later said they don't do alterations for the mother of the bride dresses. They eventually did it but made us feel bad for asking and that we were an inconvenience. Aside from that my dress was beautiful and looked amazing so I would still reccommend them!

I absolutely loved working with Unique Bridal. All the services they offer are one in a million. I went to unique specifically to find a line that they carry but I was very happy with them all around. They were much more attentive then a larger chain bridal store and they were very understanding, prompt and attentive. I am very glad I found my dress at unique.

I LOVE MY DRESS! I was so pleased with the final result. Alterations were all inclusive, and it even entailed storage until the big day. I would definitely recommend this dress shop to anyone looking for a nice wedding dress, and small town charm. A definite keeper.

We got both our tuxedos and dresses from Unique Bridal. Everyone at the store was very helpful and friendly every time we went in there (and believe me we went in there a lot). The only complaint that I have is that they charge standard $55 fee for alterations and pressing. My girl's dresses were short and all the girls really needed done were to have their straps shortened - $55 is an outrageous amount to pay for that so we had to find someone else to do our alterations. Also, we had a pregnant bridesmaid and they said that a maternity dress was ordered but it was pretty clear that a larger size dress was just ordered because it didn't fit right around her belly. The tuxedos were awesome and probably one of the cheapest prices in the area. I have family from out of town and one brother's tux ended up being too short in the arms when he went to try it on so they ordered another for the next day (which we had to pay for) and it still didn't fit so they had to adjust the arms even more.

Unique Bridal has a good selection of dresses, but if you're smaller than an 8 or 6, don't expect to find a wedding dress in your size to try on. Most of them are larger, and it's harder to envision that perfect gown if you're swimming in it. Also, it is a little crowded in Unique Bridal in Auburn, but at least they have a lot of good sales. A good place to look at least...

The ladies knew what they were doing. I thought I knew exaclty what I wanted and she pulled out this dress that I totally didn't like. I tried it anyway and it ended up being the one. They have great customer service and lots to choose from!

The store is small and kind of dingy but the dresses they carry are gorgeous and staff are very helpful.

Great Price, Gorgeous Dress

WONDERFUL!!! I bought my dress from Unique Bridal because my mom also bought her dress from there when my dad and her got married. All of the women there were SO helpful and sweet, and they helped me find the dress of my dreams!! I told them that I would LOVE to get married again (to the same man:) just so I could come back to see them and pick out another dress! GREAT service, WONDERFUL ladies!!

Only place in tri-cities that sells Maggie Sottero gowns. I am VERY in love with these dresses so I couldn't go anywhere else. The staff is very nice and helpful and willing to go out of their way for you. It is a VERY small place, so be prepared. There aren't alot of dresses in stock but you can order whatever you like and try it on. They also offer alterations for around $200 which is a very good price.

Great people. Lots of designers. Had a few issues but they worked with me. My dress came in a week after it was ordered, they said it was a fluke. Dress had markings on it so they got me a new one.

Only suggestion if this boutique isnt relatively close to your residence maybe you shouldnt use for your tuxes. I had issues with my tuxes that ended with groomsmen traveling to the store (an hour away) for tux stuff the morning of the wedding. Not good.

I had a few problems but not enough to write them off. The extra drives to their store was annoying but there were more positives than my inconveinences.

The ladies at Unique Bridal were super helpful, very nice and knowledgeable about their products. Also bought prom dresses here years ago - definitely recommended!

They have many designers to select from for a small town bridal salon.

Unique Bridal was a lifesaver; after visiting 13 other shops I was ready to give up. They were able to help me find a great dress. They provided a high standard of service and I didn't have any problems throughout the entire ordering process.

Everyone at Unique is VERY helpful. The service was excellent. I would deffinatly recomend this Bridal Shop to anyone getting married.

I purchased my wedding dress ahead of time from this store and they were ok to deal with. I was not impressed with the seamstress or the service that I received from the employees of the store.

I first purchased my gown from Unique Bridal several years when I was engaged before. When I returned to them to look into alterations, they were going to charge me the full amount for altering my gown again, even though I had already paid once when I first bought the dress. Knowing it was just as expensive to go someplace else, I began to set up the appointments necessary, only be told that one of my previous bridesmaids owed money from the wedding that never happened, and they wouldn't do my alterations unless I paid her debt. I expected some increase in costs due to inflation, but was not going to pay again AND be held responsible for a contract I never signed on a bridesmaid's dress.I talked with my bridesmaids to find out what had happened. When my first wedding was cancelled, apparently the shop immediately sent all 4 of them into collections--not a friendly contact to ask for payment or a phone call--despite the fact that their original contract still gave them 3 months to pay. The one that didn't pay was a friend of my former-fiancee, so I have no idea what happened with her dress, but it's not my problem to deal with their poor business practices.

I have been to Unique Bridal three times now and I will NEVER go back again! Each time I have been there the women are snooty and rude. I was just in there October 1, 2009 trying on wedding dresses because my husband and I are renewing our vows and actually having a church wedding this time. I tried on a few dresses and yes at first they helped out. After the second dress they kept disapearing on me and didn't clip me in the back to make the remaining three fit me right, Also, I did take in my husband and two daughters. They were running around the store and yes, were told not to by my husband, myself and one of the ladies there. My oldest daghter got yelled at because she was looking at the veils and was told not to play with or touch them. She also found safety pins and straight pins ON THE FLOOR and gave them to the lady that was "helping" me. She got snooty with my daughter and told her " that's exactly why we don't let kids play with pins in OUR store" She said this because my youngest daughter was crying and ASSUMED she got poked. The thing is, my youngest was crying because she got my cell phone taken away and my oldest was being nice picking these things up and giving then to the lady so nobody did get poked. How about a THANK YOU instead of being a ***** and getting nasty with my daughter lady. She just did you a favor. There were TWO people working the shift and yes, I happen to go in when a wedding party was there picking up there suits and whatnot. But that still doesn't excuse them from not helping me out. One could have worked with the wedding party while the other worked with me. Nope, didn't happen. Instead, when my 23 month old went running down to the other end of the store, me standing in a dress, the lady looks at me, yells at me and says "You know what, you need to come get your kids and make them sit down because we can't be having them run all over our store." Then she starts laughing and tried resaying what she just said but not so mean like. This lady obviously doesn't have kids yet and I can't wait until she does because she's got another thing coming. Yep, that did me in. I went in and changed, totaly wrote down the numbers to the dresses I like and left. Yes, I got what I was looking for from there. I found my dress that I will be getting but they aren't getting my business. I am taking the dress number to Sempliners Bridal and getting my dress from there. Always liked their business and is my place of choice. No more Uniquie Bridal for this woman. NEVER!!! I probably shouldn't have taken in my children but they really weren't bad at all. This lady just took out her frustration and irritations on my children.