Uptown Valet & Transportation
Unit C-1
Austin, TX 78745
(map) Phone: 512-394-6210
Reviews for Uptown Valet & Transportation
GUEST




This is a transportIon company that you can trust and depend on. We contracted from them a large bus to transport our bridal party and out of town guests to and from Church, reception, and hotel the evening of our daughter's wedding. The bus arrived on time and the driver was courteous and followed our schedule as requested. Prior to the actual day, UT was very responsive to every email that we sent. They checked in with us the week of our event confirming our reservation and providing the name and contact number of our driver as well as one for a customer service representative should we have any questions or problems. We had neither. This company is great and stand behind their word and reputation. I recommend them very, very highly!
Cindy G.
Vendor response to review
Cindy,
It was a real pleasure servicing your daughter's wedding! Thank you for the kind words and we appreciate the feedback given. We heard that the guests had a wonderful time as well!
GUEST




Arrington and Uptown Valet were amazing. Arrington was so flexible and more than willing to accommodate my guests. I changed my mind 100 times or more in the course of the year that I was working with Arrington and he was patient and understanding the entire time. The pricing was higher than some of the other shuttle companies I looked into, but it was worth it for the quality of everything our guests received. My guests were so grateful for the service and had a great time partying on the bus :-). I'd definitely recommend working with this company, trustworthy, professional, on time, flexible and everything else you could ask for!
GUEST




Uptown Valet was great! They were prompt and a great value for the level of service. I had to call them a few times to confirm details and get the contract emailed to me but other than that things were excellent. The driver was very professional and knew an alternate route when the main road was closed. Great pick for event transportation!
Vendor response to review
Shelly,
thank you so much for the complimentary review! We apologize for the delay in getting the contract over to you. Your feedback will help us improve for future clients. We are truly grateful to have been a part of your "big day!" Congratulations to you all!
GUEST




We used Uptown Valet & Transportation Feb. 11, 2012 for our daughter's wedding. We had a sedan pick up the bride and parents and take to the church, wait at the church during the ceremony, and then drive the bride and groom to the reception. The driver showed up 15 minutes before the scheduled time, neatly dressed and courteous. He returned at the end of the evening to transport bride and groom to local resort. At our reception of 260+ guests, we used 5 parking attendants for parking management. They were superb as well. Again, they were courteous and nicely dressed given the temperature was in the 30s. We did not have a glitch. Arrington Grawunder, Pres., offered great advice in our transportation needs and was responsive to emails and calls.
Vendor response to review
Thank You Debbie!
It was a great night (even though it was chilly)!
We truly appreciate the kind words and would love to help you out with anything in the future!
GUEST




Because my daughter's wedding was held at a venue with a steep hill, Arrington went out and assessed the complicated situation before presenting a plan. Therefore, every detail was covered, and the valet parkers were able to accomodate our guests. We also used his limosines the night of the rehearsal dinner. The drivers were on time, professional, and courteous, and I was comfortable in the knowledge that they would get everyone home safely. Our experience was top notch!
GUEST




Uptown Valet and Arrington were a pleasure to work with and they were great to have at the wedding. Arrington responded promptly to all communication and was very accommodating. I dropped off some special signs we wanted them to use and he made it so easy. I would use them again and again. He was also very reasonable in his pricing. Thank you Arrington for a job well done.
GUEST




Uptown Valet was an excellent choice for our daughter's wedding. The 1963 Bentley and the Limo were in excellent shape, the driver's were on time and very flexible. We really appreciated Arrrington's quick responses to phone calls and emails as well.
I would hire them again!
Shirley Roberts
GUEST




5 stars. Superb service! Wonderful customer service,very friendly personnel
GUEST




We have worked with Uptown Valet on several occasions and they have been wonderful every time. We just had a large wedding at our home and had to scramble at the last minute to oblige the city on some unknown parking restrictions and Uptown Valet handled it with grace and ease. It could have been a huge headache if handled by a less experienced person but they did it without batting an eye and made the situation stress free for us. I will definitely call them again when we need valet services!
GUEST
GUEST




Uptown Valet was incredible!!! The assertive valet team not only took care of all 200 guests attending the wedding at The County Line but they even took overflow from the restuarant and parked over 100 cars of guests dining at the restuarant too. The professionalism and flexibility of Uptown was just OUTSTANDING! The Owner of The County Line, Skeeter Miller, appreciated the Uptown team taking such great care of the guests attending his only daughter's wedding and taking care of his guests at the restaurant that he vows to only use Uptown for The County Line Austin, TX restuarants and we will always reccomend their services.
GUEST




Arrington was wonderful to work with. He would respond immediately to my emails and calls. He made sure that everything was perfect. He's one vendor that you won't have to worry about!! My only suggestion would be to ask for a normal sized limo rather than a stretch as it would be easier for getting in and out. Paula Ferris
GUEST




Professional service. Prompt and great value! Highly recommend Uptown Valet for any event.
GUEST




Uptown provided excellent service at our wedding. They were professional and courteous for the whole process.
GUEST




All contact with Uptown Valet was a positive experience. They were willing to negotiate the exact service we needed.
GUEST




The owner was very responsive and helpful. The drivers were very helpful to my guests. I would use them again
GUEST




The drivers were very professional and courteous. The quote we received was prompt and reasonable. I would definitely recommend them.
GUEST




Uptown Valet service was fabulous! We had many obstacles with parking during my daughter's wedding and the reception that followed. They solved each problem and provided quick and very pleasant service throughout the entire evening. I wouldn't hesitate to recommend them for any sort of event. We will certainly use them again.
Lynette Navar
Always on time and always the best dressed! This is a plus company for your party or wedding. Tell them Flora Fetish sent you. You will love working with each of them.
We used Uptown Valet for an event and Arrington was a pleasure to work with. He and his staff were very professional, polite and took good care of the guests. I definitely recommend them for any event.
We hired Uptown Valet for an event that we coordinated for a friend at the Reliant Rehabilitation Hospital back in August of 2008. They were very professional, prompt, courteous to our guests and affordable. We will gladly recommend them to anyone who is in need of a valet service.
About Uptown Valet & Transportation
Uptown Valet & Transportation now offers full-service arrangements for a wide array of transportation and coordination of vehicles. Whether it is limousine, charter bus, sedan service, golf carts, you name it we can provide it. If you are planning a corporate event; let Uptown assist with the travel coordination and transportation of your clients…we really can do it all!
At Uptown Valet we recognize that we work for you; our mission is to provide your clients with the highest standard of customer service. We achieve this by investing our time to insure we deliver the most professional, dedicated, and trained attendants in our industry.
Our pride in ownership assures our commitment to you. We will not compromise our obligation by providing you with anything less than exemplary service and management. Another belief of Uptown is: “Your needs are our needs,” our commitment to fulfilling your needs will not be matched, period. We will meet your demands and provide a level of service that will raise the bar in Austin. Our strategy is to build long-lasting relationships with our clients by going above and beyond to meet their needs and creating “A Higher Standard of Service.”
Mission Statement:
The mission of Uptown Valet & Transportation is to provide transportation services delivered with the utmost standard of customer service distributed in a warm, friendly, yet refined manner by each and every one of our staff.
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