Urban Retreat
Reviews for Urban Retreat
I took my bridesmaids here as a surprise. The surprise was on us. They've really gone downhill. The service was very impersonal & they seemed annoyed with us almost immediately. We'll never return again because there are so many other spas in town. I should have known this wasn't going to be a good idea because even when i called to book the appointments the lady on the phone was rude! She seemed annoyed that I was asking questions to clarify what was included & trying to get recommendations on the type of services to purchase for my girls.
This place has really gone downhill over the years. The atmosphere is decent, but I wasn't impressed with the service. They don't seem to be as attentive or as skilled as they should for the prices. There are better alternatives out there for the money.
Not recommended for styles or updos. They do terrible work.
I purchased a gift certificate for my fiance here the week of our wedding. She loved it & has been back quite a few times with some of her girlfriends.
Our massages were ok. They were talking way to much. I just didn't feel totally relaxed.
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