Van Cleve Wedding Pavilion

I just purchased my wedding dress this past weekend and I absolutely loved the experience I had at Van Cleve! They were attentive and worked with me to stay within my budget. I felt no pressure and was able to enjoy the moment. They were currently running a sample sale which I was able to take advantage of. I recommend this store for any bride as well as others looking for wedding attire.

My consultant Anne Marie was the best! She understood what I was looking for right away and when came back for my measurements she recognized me as soon as I walked in the door like we were old friends! I highly recommend her.

I had a wonderful experience at the Wedding Pavillion at Van Cleve! Joy was an absolute doll to work with and helped me to find the perfect dress. I also ended up ordering my bridesmaid dresses from Van Cleve and my mother is considering getting her dress from there as well. I would definitely recommend them to anyone getting married in the Philly area!

I visited during a Matthew Christopher Trunk Show. The service was spectacular. I have called several times since with questions and they have been super flexible.

Loved the staff, flexible and easy. Not too pushy

So patient & helpful! A great environment that makes you feel at home, and not under pressure. The dresses are all in great condition and up-to-date. The employees are amazing, especially in arranging multiple visits, if any brides are indecisive like me!

Although I chose not to purchase my dress through Van Cleve, I purchased a vintage gown, I had the most relaxing, fun and wonderful experience. The stylist helping me was encouraging and listened to me regarding the styles I liked and disliked. She was not condescending about my price range and did not steer me to more expensive dresses. I would definitely go here first before any other bridal salon on the Main Line and you will be very glad you did!

I had a great experience at Van Cleve. It was my first day trying on wedding gowns & I tried on so many! I learned what I liked, what didn't flatter me, and what style I loved the most. I worked with Anne Marie the most and she was very patient w/ me and very knowledgeable about all of the gowns I tried on. I would definitely recommend future brides to visit Van Cleve, it feels like you have the room to yourself! And I'll definitely take my Mom back to shop for her MOB dress.

Lauren J.

I had the best experience at Van Cleve. It was the first store I tried dress on in, and I was running late. Joy, our FABULOUS consultant, made me feel right at home when I got there. She had even picked out several dresses for me to try on based on what we had discussed I liked. She was so helpful and comforting throughout the whole appointment. Even when they started to become more busy, I never felt rushed or disposable (like at other salons). The experience here was unmatched, Joy was a joy to work with, and I would rate my satisfaction very highly. If you are a first time dress shopper this is a great place to start.

The whole process was very enjoyable; when it can to figuring out which dress was the right one it was very helping knowing what the options what could be about hemming the length and adding the sleeves and different details like that. The people working there were very kind and did their best to find 'the dress' for me, everything was terrific.

i absolutely loved the experience. Ann Marie helped me out and I could not have asked for better service. They know what they are doing and will accommodate you in any way possible , they also don't push you! I absolutely recommend them!

Van Cleve Wedding Pavilion has the best selection of dresses in town! I was incredibly impressed and they were so understanding with my desire to keep coming back to try on my dress! Such a classy, professional, and fun atmosphere!

Van Cleve was absolutely amazing! We worked with Ann Marie and she couldn't have been more helpful and accommodating. We originally went shopping elsewhere and worked with another woman who was very rude. Van Cleve was the complete opposite! So great, so helpful and Ann Marie was very patient, as I was a little indecisive. She knew what dresses to pull that I might not have originally picked. She also had great ideas. I went back a couple of times because I was unsure about a few things with my dress, and Ann Marie was able to see me right away and help me out so I could find the dress I love! We even got the bridesmaid dresses there as well! The girls loved them! Van Cleve does it all! What a great experience! Ann Marie even came out to direct my mom out of her parking spot the one day! Talk about excellent customer service :) I highly recommend Van Cleve to anyone looking for their perfect dress!

Ann marie worked with us and helped me find my dream dress! :)

I drove from Philadelphia to Van Cleve in Paoli. The journey was well worth it. The staff was great at working within my budget, giving me the space to try on a wide range of dresses, and not pressuring me to buy. They even let me take pictures of the dresses to send to my mom who lives far away! The area for trying on and looking at dresses was naturally lit, so I could see really see the dress I was in. The sample dresses were abundant, diverse, and in good condition. I BOUGHT my wedding dress here. So happy!!!!

A very professional, yet relaxed atmosphere. A great selection of quality bridal gowns/dresses/designers and a significant range of prices. Choosing a bridal gown can be stressful and Ann Marie knew how to keep the situation positive. A bride should feel confident knowing they've found "the gown" and that is how I felt. I hope to bring my younger sister here to look for her bridal gown, someday.

I really enjoyed my bridal appointment with Anne Marie. She was really fun to work with, let my mom take pictures, and had some great dress suggestions. I'm really glad that I went there first - and I actually bought the first dress I tried on!

The ladies at the Wedding pavillon were able to pull dresses of exactly the style I was looking for. I was very thrilled with there selections as was able to find the right dress for me. The process of ordering was also very easy

When I had first walked in to make an appointment the women was very helpful and had a big smile on her face. Its was a relief because some places are very rude. So my mom and I knew that this was definatly a place that we hoped to find my wedding gown. I am so happy with everything at the Bridal Pavilion from the ambiance to the staff! Thank you very much!

My experience with Van Cleve was second to none. They listened to what I wanted, made suggestions as requested, allowed me to have fun and all in all it was a fabulous experience. I highly recommend Van Cleves.

This boutique is robbing honest customers by upselling alterations, which ran us $500. The sample dress tried on in Dec fit my daughter like a glove. Her dress didn't arrive for her first fitting til the first week of May. Then they struggled to squeeze her in for future fittings so she can have her dress on time. Also, despite how the sample dress fit the dress ordered is two sizes too big for her, hence $500 required for alterations. That's the definition for upselling. I am so upset about this, i will take my dress (also ordered a whole size larger than necessary) and have it altered at an honest place.

This was an incredible experience for me. The people at Van Cleve were SOO helpful and personable, they really made this the special occasion for my family and me that it is supposed to be! It was so great, I bought my dress there and would absolutely recommend them to other brides!

Love the entire staff! Everyone was so helpful and wonderful and they have a great selection of dresses! They are even altering the neckline of the dress I chose to make it even more perfect!

I had a great experience! They stayed within my budget for the dress and were extremely helpful. I was placed under no pressure to purchase, and was able to try on any dress I wanted without being rushed. The selection was great and the prices were what I expected for what I was looking for. The salon was gorgeous and the sales associates were incredibly friendly. I cannot wait for my wedding day. I would recommend this place hands down to anyone!

With all the drama of coordinating my own wedding I didn't have time to feel like a bride. Once I stepped in the wedding pavilion I knew my wedding would be beyond my wildest dreams. Once I tried on my dress I called my best friend, my fiancé Terrance and cried. I love this place. Thanks Sabryn Cooper

I recently purchased my gown at the Van Cleve wedding Pavilion. Not only was this the best experience I have had at any wedding salon in the area, it tops my experience in other states. I went during a Matthew Christopher trunk show, and ended up choosing one of his beautiful gowns. Not only was Matthew, the designer, there on site, he was attentive, friendly, knowledgeable, and fabulous. Everyone at the wedding pavilion was patient and never made me feel rushed. It was a lovely experience and I am so excited for my dress, fittings to come, and the big day. Thank you Van Cleve!

Had a wonderful experience at Van Cleve! This was my third location for wedding dress shopping and unlike one of them had a great selection, and unlike the other had very personable and accommodating staff. Found my dress!

Terrible customer service. I'd rather spend my money elsewhere.

Van Cleve Wedding Pavilion was awesome! They made the appointment so much fun and the consultants were fantastic! They also had a lot of variety - I wanted a dress that was a little bit different and they had the perfect dress. They really have something for everyone - including all of the accessories (if you're not a veil-person like I am). It was definitely the best bridal salon that I went to and would recommend it. Also the sample dresses were actually clean, not dirty and gross - so trying them on is a better experience. It's the best place to buy your wedding dress!

I dont know who should get this neutral review, Van Cleve or Watters. I had a quick engagement so I understood that there would be a time crunch, but Van Cleve swore up and down that Watters was good to get my dress in time. I got a late December date at first, then pushed back to January. I called in January and no one responded to me, I even got hung up on and no one called back. It ended up not coming in until February 1, my wedding was March 23. The whole time it was like pulling hair to get an answer, got the run around a lot. It may have been that Watters wasnt being cooperative but it seemed like no one cared. When I finally got my dress, they wanted me to schedule alterations but I just wasnt comfortable with doing that there when they were so uncooperative and hard to speak with so I passed on giving them another $500 to alter my dress. I wish I could give a better review because I did love my dress when I finally got it, but that's not really their doing, it was Watters. Lacey, who I worked with when I first got my dress, was more than helpful and a great person to work with, but unfortunately I only worked with her for one day of my experience with Van Cleve.

I basically dressed my entire wedding from Van Cleve and cannot say enough good things about them. First, for my own dress, they were a dream. At the initial appointment there was absolutely no pressure and you could take pictures. They have dresses for all budgets and do not try to upsell you at all. They pulled dresses that were like the pictures I brought in and their own suggestions. I didn’t even want to try on my wedding dress because I didn’t think it would work, but they were right! For that matter, my dress was significantly below my budget and they never tried to get me into a more expensive dress like I experienced at some other salons. I wore my own sash and veil that my Mom made and they never tried to push me to order from them.
The alterations were amazing. I redid quite a lot of my dress, raising the entire front of it to be a bit more conservative. The price was incredibly fair and the work was done quickly and perfectly. I have never seen a more beautiful bustle than on my own dress and they made it very easy to tie and it held the entire night – quite a feat considering the length of the train/heaviness of my dress.
We also ordered our bridesmaid dresses there and they were very helpful and reasonable to get them all delivered to my girls from out of state. They came in perfectly which was very impressive because I ordered them a different length than the sample dress.
We also purchased my Mom’s gown there which was absolutely stunning. It came in a mere 2.5 weeks before my wedding (because we had waited for a trunk sale to order) and they completed all the alterations perfectly, in record time, at a reasonable price.
I cannot recommend the Wedding Pavilion at Van Cleve enough for all attire you need for your wedding.

I have used Van Cleve twice now for wedding dresses. The first time was in January when I first went looking for "my" dress, and after trying on dress after dress without any luck, the assistant suggested I try on one of the discontinued samples of the brand I was lusting after- it was love at first sight! I had found my princess dress for my fairytale wedding.
]Just recently we decided to change course and we cancelled our elaborate affair and are eloping instead in 2 months to an island. As soon as we did I realized my princess dress will not work for the beach and there was no way around it. I called Van Cleve for my options, and I couldn't order a new dress in time, but they told me to come in and we worked to find another sample that would be perfect for my new beach ceremony. I love my new dress, even more so than my first. Unfortunately I was not able to “exchange” my second sample dress for my first, so now I have 2.

The staff is very accommodating and friendly on the Wedding Pavilion side, although I have had mixed experiences on the Bridesmaid side. Overall I would recommend Van Cleve to any bride looking for their perfect dress(es)!

After visiting two other bridal salons, I found my dress at Van Cleve. Even after arriving 30 minutes late, they still treated us with the utmost respect. Upon my second fitting the owner even gave us special attention trying to find the perfect jewelry. My one complaint is they did not tell us that we should have ordered the jewelry when we bought the dress as we had to pay for expedited shipping to receive the jewelry in time for my wedding. The seamstress (and now i forget her name...) was absolutely fabulous, not only did she tailor my dress perfectly and change the neckline from straight across to a sweet heart, but she adjusted my fur stole by creating an custom broach with the beading that was hemmed off (and at no additional charge!). Van Cleve was wonderful to work with!

We had a great experience and felt very comfortable and special. It was everything I thought it would be!!!

As soon as I walked into the shop, a friendly staff member approached me with some paperwork with a smile. She was so nice and the dresses were SO GORGEOUS! I had the entire place to myself and the atmosphere was so comfortable. The women, Abby, who helped me select, try on, and took my payment was THE BEST!!!!!!! She made my entire experience so much fun and stress-free. She was so patient, kind and helped me narrow down to my top dress. I would abosolutely reccommend this dress shop and especially Abby to any happy bride!!! Way to go!

My consultant, Abby, was knowledgeable and got a clear picture of what I was looking for right away. There was a trunk show that weekend, and the designer who was present was showing me gowns that did not match my style at all. Abby came in and steered me in the right direction, and made me feel confident and at ease-- and then I found my dress! It was a great experience.

I had one appointment here and I found my perfect dress! They negotiated a little on the price with me and even popped a bottle of sweet white wine for us (my mom, 2 sisters and 1 bridesmaid) to all share when we made the decision to buy! My only complaint was that the dress took a while to come in (almost 5 months) and then when it did finally arrive it was difficult making consecutive appointments for fittings due to their hours---but all of this was known to me up front. It was just difficult waiting so long and then not being able to get an appointment right away when it finally did arrive! However, Vera worked magic with the alterations and really had my dress fitting me perfectly. It was strapless but it fit so well I didn't have to fidget with it at all on my wedding day! She also created the most beautiful bustle you could imagine!

I absolutely recommend this to anyone who wants to feel special and find something unique for their wedding. I felt like royalty and had options brought to me that were just as I had described. The women working here are excited and very knowledgeable within the realm of their work. I couldnt have been more pleased with my experience here.

I LOVED Van Cleve, Abby was so helpful and friendly and willing to work within my extremely tight timeline. They have a ton of dresses in a really beautiful shop, I would recommend this place to any bride!!!

Abby was fantastic!!! She made me feel comfortable and didn't pressure me to purchase a gown. I had already purchased a gown at another salon and it closed a week after my order was placed. Fortunately, I was able to get my deposit back and after some time decided to go to Van Cleve. I wasn't sure I was ready to find another dress, but once I got there Abby made all the difference. She scheduled a second appointment for me when I didn't fall in love on my first visit. They took the initiative to call me and invite me to one of their trunk shows the following week, and that's when I found it! My gown is absolutely beautiful and I can't wait for it to come in so I can try it on again!!! Thank you Van Cleve, you have made my dress experience a wonderful one!

My wedding dress was so amazing! From the first appointment I had with Abby, Van Cleve welcomed me and my bridal party. Van Cleve has so many beautiful dresses to choose from. I found my perfect dress there! My bridesmaids also bought their dresses there and LOVED them. I had SO many compliments on my dress and the bridesmaids dresses. They have great accessories as well! I bought all my wedding jewelry there as well as my veil and head piece. One of a kind pieces! If you want a gorgeous gown go to Van Cleve. There whole staff is AMAZING!

I had a wonderful experience at Van Cleve from beginning to end. Everyone was friendly, attentive and kind and Twee did a great job altering my dress 4 sizes!

Customer service was excellent and very attentive. Very flexible and helpful. Would definitely recommend.

My mom had purchased her Mother of the Groom dress for my brother's wedding at Van Cleve and because she had such a great experience we decided to go back for my wedding. There is no comparison on the quality of service Van Cleve and the Wedding Pavilion provide. It was definitely the experience I had hoped for and I could not be happier with my dress :)

My dress was great and everything I imagined. The staff was mostly courteous and overall I was happy with the dress. Thank you

Abby at The Wedding Pavilion was so great! She talked to me about what I was looking for, and then showed me around the shop so I could see where all the dresses where, explained how they were grouped, and then let me start picking out things I liked while she went around also and picked out things for me to try that I might not have otherwise. She wasn't pushy at all and let me make up my own mind about each dress I tried. When I found one I really liked, she let me try it on again at the end, to make sure it was really the one. When I worried that it was a little bit plain, she pulled the perfect sash to accessorize it and that cemented my decision -- I had found my dress!

The shop itself is really great too. It was big and spacious, and the dresses were spread out enough that I didn't have to wrestle them out of the rack just to see what they looked like. There was a wide variety of prices too, from a 50% off discontinued rack to high end Watters gowns. The dressing room was HUMONGOUS, which felt really luxurious after cramming into a tiny room with giant dresses and a saleslady at a few other shops. I was able to take a step back and see myself in the dress in the dressing room before I went out to the pedestal to show my bridal party. It really felt like a breath of fresh air.

The ONLY con I have is that when we first arrived, there was no one in the shop. I had to wander into the back to find someone who called over to the sister shop, Van Cleve, to tell them we had arrived and then Abby came over very quickly. They really should have a bell or some kind of way to alert them that you are there if this is a common occurrence. However, the rest of our visit was absolutely five stars! So happy I went to The Wedding...

VanCleve is fantastic! I went to lots of bridal salons in New York, New Jersey, and Pennsylvania, and VanCleve was the best by far. They provide the true boutique experience and make every bride feel like the most important person in the room. More importantly, they don't hassle their customers. They provide a great selection of bridesmaids and mother-of-the-bride dresses, as well.

I had such a great experience at the wedding pavilion! It was the first time I was going to try on dresses and definitely did not plan on finding one. Although I had a list of dresses that I had seen and loved I also had an open mind. Thankfully I did because all the dresses I loved in the picture I did NOT love on... My consultant helped pick out a dress that she thought would flatter my body style and I put it on and loved it then she added a sachet and the waterworks started for me and my mom and mother in law to be.... It was definitely a once in a lifetime special experience and the Wedding Pavilion helped make it that!

The folks at Van Cleve were amazing!! I wasn't really expecting to find my dress when we went in, but as soon as I put it on I knew it was the one for me. The staff were incredibly helpful the whole time - they were super friendly about letting me try on more dresses then put mine back on again, letting us take pictures, etc. They even cracked a bottle of champagne when we decided to buy it - how cool is that?! It was a WAY better experience than shopping at The Wedding Shoppe in Wayne earlier that same morning; I'd definitely recommend Van Cleve Wedding Pavilion to anyone in the area!!

I purchased my wedding gown here and had such a great experience. My consultant was so nice and helped me find my perfect dress. I would highly recommend Van Cleve Wedding Pavilion!

I called Van Cleve 2 days after I got engaged to try and snag a last minute appointment. They had an opening and by 4pm I was enjoying my first experience trying on wedding gowns. It was everything I had hoped it would be. I felt like the only bride in the building and had with one on one, sometimes two on one attention. I was nervous the consultants would be pretentious, but they were totally down to earth, friendly, and knowledgeable. Best of all, it felt more like shopping with girlfriends than sales associates. I never felt pressured or pushed into anything. They gave me all the time I needed despite being past their closing hour. Even after locking the door, they spoke extensively to my mother about the ordering and alterations process. I went to 3 other bridal shops after this and nothing compared. I am so grateful to have had Van Cleve as my first experience wedding dress shopping. It was simply wonderful.

This is a wonderful place to look for dresses. The pavilion makes you feel special and the center of attention, as a bride should. I booked my appointment a month in advance but they somehow didn't have me on the schedule when I showed up. Despite the mishap they were very accommodating and flexible. This is a very nice private experience and I definitely recommend them!

Great value and service! I live in NY and was going to have to pay a rush fee for my dress because I was less than 5 months out. Not only did Van Cleve not charge an extra fee, I got the dress much less than I would have paid in NY regardless of sales tax. Very pleased and the overall experience was great!

Talk about amazing customer service! The day before my wedding, I was already at the venue that was roughly 1.5 hours from Van Cleve. I wasn't able to find the bustle buttons or location and called Van Cleve for help. Because the seamstress who had completed my bustle was unavailable, on the incredibly off chance that the bustle wasn't completed properly, Van Cleve was ready and willing to send a seamstress up to our wedding venue to help. Embarrassingly enough, when we looked again we were able to find the buttons and all was well. Crisis averted, and Van Cleve didn't have to send anyone, but the point is that they were willing to do it in a heartbeat to make it right.

Other than that, my whole process with Van Cleve was superb from beginning to end. Yes, their alterations package starts a little higher than average, but you honestly get what you pay for. The entire staff is friendly, cheerful, and very professional. The stylists immediately know what will look good on you and quickly get a feel for your style, so trust them and try on what they suggest, even if you wouldn't have picked out the dress from the rack...

Abby and the girls at the Wedding Pavilion were incredibly helpful at my first dress appointment. They listened to what I wanted and were patient with me as I tried to decide between two beautiful dresses. I know I'll be in good hands for my fitting and my wedding day. Thank you!

Everyone at Van Cleve was so nice! I received so many compliments for my dress.ni cannot be any happier!

Adorable wedding boutique! I went there with my Mom and my sister. Excellent variety in designers. Including Pronovias!

Abby was awesome. Cheery, patient, helpful, very good listener, and she gave honest feedback when I asked her for an opinion!. I had a few ideas of what I knew I liked/didn't like. She helped me find the dresses in my budget that met the criteria. She also encouraged me to try a few others that I ended up loving!

We're definitely going back to Van Cleve to look at MOB dresses.

I had a wonderful experience shopping at Van Cleve for my wedding dress. They take great care of you, and I found my dream dress! Zero complaints! Definitely check them out!

Abby was amazing!! She listened to what I had in mind but also used her talent to find the perfect wedding dress for me and bridesmaid dresses for the girls. I recommend them for their service and beautiful selection.

I had a wonderful experience picking out my gown at Van Cleve! They shipped a gown in that they did not normally carry in order for me to be able to try it on and they were very willing to help in any way throughout the process! I drove an hour from home in order to be able to try on this gown and it was well worth the trip! I am so pleased with my gown and my experience at Van Cleve and look forward to continuing to work with Van Cleve at the time of my fittings! :) Great place!

I was very impressed with the talent of Kim the seamstress. I am a mother of the bride who searched and searched for a dress that was non-traditional for my daughter's wedding. We had been to van Cleve for my daughter's dress, and although we did not purchase her dress there, I remembered the comfortable feeling that I had at this vendor. When we returned to search for my dress I again felt that secure feeling. When I described the dress that I wanted, the owner suggested that the seamstress Kim make a custom dress for me. I am a large size and nothing on the rack fit my body or the design that I had conceived. Kim took my measurements and styled a dress from a sample smaller dress.

When I came in to try on the muslin mock up I was nervous, skeptical and worried that I had made a mistake. The minute that Kim greeted me I knew that was not the case. It is not easy to feel comfortable standing in a room with only your undergarments on, especially when you are a plus size, but Kim put me at ease and it was smooth sailing. Kim was accommodating with her schedule, always prompt for my appointments but most of all caring and eager to make me feel beautiful in my selection. I picked up the dress yesterday and I couldn't feel more social than I do in my custom dress made by Kim! I cannot wait to be the proud mother of the bride on June 23rd!!!!!

Back in January 21, 2012, I ordered a size 6 bridesmaid dress with Lacey Williams at Van Cleve Collection AKA Van Cleve Wedding Pavilion in Paoli, PA. Lacey insisted that I order a size 10 dress claiming that my dress style ran small. On top of that, Lacey never e-mailed me an order confirmation or purchase receipt. I had to find out from the bride that my dress had been ordered. To get the status of our dresses, we had to call the boutique ourselves. As it turns out, our dresses had been at the store the whole time and neither Lacey nor anyone at the shop had bothered to call to say the dresses were in and ready to be picked up. To make things worst, I had to pay $75 (30% of what my dress cost) to get the dress altered to the size I had originally requested. I would not recommend Van Cleve to any bride or bridesmaid. Their customer service is terrible.

I had a dream dress buying experience at Van Cleve's with my winning dress's designer Matthew Christopher there for a weekend trunk show. Abby was wonderful to work with and I couldn't have asked for a better experience. Highly recommend!

For years I knew that I wanted to get my wedding dress from Van Cleve Wedding Pavilion based on the experiences I have had with Van Cleve over the years. I met with Ann Marie and she made the experience of choosing a wedding gown absolutely awesome! I swear she hacked into my brain and read my mind because she kept pulling dresses that were amazing. I had a hard time describing the styles I like because I was so unfamiliar with all of the different options available. I even changed my mind and went back and forth between dresses and Ann Marie was so kind and understanding and helped me out until I was completely certain about my gown. The dress selection is amazing and so are the prices! Van Cleve Wedding Pavilion carries gorgeous gowns and they range in price so you can always find something that is perfect just for you! I highly recommend Van Cleve Wedding Pavilion and I think it should be your first stop when shopping for a wedding gown because you won't need to go anywhere else!

They did not have all the styles I would have liked to have my bridesmaid try on, but the girl who helped us was certainly polite and paid just the right amount of attention to us for my taste.

I haven't gone through my fitting process, yet - so this rating may change over time. I enjoyed my shopping experience at Van Cleve and have recommended them to many others. However, I have been very disappointed in their customer contact and found myself having to call about five times to get an update on my dress which was in four months later than initially stated. Although, there is still plenty of time before my wedding day, I still expect the salespeople to be better at communicating this information.

Also, the portion of the store with bridesmaids and mother-of-the-bride gowns could use a lot of improvement. It's extremely dark and smells heavily of old lady perfume. Neither my mother nor bridesmaids could stomach it.

***** Update *****
When my dress came in it was GORGEOUS! It was a bit long and loose overall - Vera was my seamstress and she was fantastic. She was sweet and helpful and did a beautiful job! My dress fit like a glove.

Hopefully, Van Cleve gets a little more organized and communicates with customers better once they leave the store.

They've got a fantastic dress selection and an amazing...

I went to Van Cleve for my first shopping trip for my wedding gown and it was the only shop I visited. I found a Matthew Christropher gown and made my decision right away. The day with my Mom trying on gowns was a lovely, personalized experience. We never felt rushed. The entire process including the alterations was superb.

Only one complaint was when I brought my bridal party to a trunk show for bridesmaid gowns. We had an appointment, however no sales person was there to help us. We waited 20 min until someone showed us where the gowns were located. Then, we really didn't have any help. I was looking for some help with figuring out what type of gowns would compliment my gown, etc. We went elsewhere for the bridal party.

The Van Cleve Wedding Pavilion carried essentially ALL of the Watters dresses I was looking for. They are absolutely beautiful, made wonderfully and really are a great value for the style. Additionally there were many suggestions on how to attach an appliqué as well as how to bustle the dress for our reception. Additionally there was a 20% off promotion which helped to cover the price of alterations once the dress arrives. I am so thrilled with what I have ordered and cannot wait until March for the dress to arrive for our beautiful May wedding!

They were wonderful! The ladies were so pleasant and helpful. They have a great selection with a wide variety of price ranges. I was worried the dresses would be over the price I wanted to pay for a destination wedding, but the prices were very reasonable. I also needed all my adjustments done in a 10 days, which they did without blinking an eye...4 fittings in 10 days and my dress fit like a glove! I would recommend this shop without hesitation!

I had my dress made and the designers at Van Cleve are amazing. I truly enjoyed the process and working with them.

Overall, my experience with Van Cleve Wedding Pavilion was wonderful. When I went in for my initial appointment, Abby made me feel special, gave me her undivided attention, and helped me find the perfect dress within my budget by Pronovias. When I "said yes to the dress" the owner and some other staff popped champagne and we celebrated! I bought my dress over a year early and when it came in, they invited me to come in and try it on even though it wasn't time for a fitting yet- which I loved! The only thing that keeps me from giving them a 5 for quality of service is that they were a bit unprepared when I came in for fittings and final dress pick-up. When I went to each of my fittings the dress was not quite as prepared as they said it would be, and it was not steamed and ready when my father came to pick it up at our scheduled time. However, they addressed these concerns immediately, and my seamstress Thuy always listened to my comments. She made my dress fit like a glove and I felt beautiful in it on my wedding day.

I purchased a beautiful Watters wedding dress that I was able to personalized during alterations.

I absolutely loved my experience at VanCleve! Everyone was so helpful and encouraging and did whatever it took to assist me in my search of my dream wedding dress! And once we found it they worked their magic in multiple alterations to make it fit like a glove after some unexpected weight loss. What a great bunch at the Wedding Pavilion!! Wish I could work with them again, but a girl only needs one wedding dress!

Van Cleve was wonderful during this very hectic time! The streamstress was amazing and very helpful. They worked with me and my dress and veil were beautiful!

I purchased my wedding gown from van cleve. I felt like their ordering policy was pretty standard for a bridal salon. They had exceptional customer service. Each time that I visited the boutique, the staff was very friendly and attentive. At times I felt like I was the only bride in there. I would recommend Van Cleve if to any bride. They also have some really nice accessories.

I purchased my Theia wedding dress at Van Cleve, and I was very pleased with the quality of service at the boutique. Everyone who helped me was very professional and friendly, and the alterations were done flawlessly and on time. The complimentary glass of champagne was a lovely gesture!

I had found the Wedding Pavilion through Theia's design team-- it was one of the only boutiques in the area that carried the dress I liked. Even though I already knew which designer/dress I was hoping to purchase when I entered the boutique, I had a chance to look around and was very impressed with the quality and originality of the gowns and dresses available. While I ended up going with a handmade hair fascinator I purchased from a craftsperson I had met elsewhere, I was also very impressed with the Sara Gabriel accessories Van Cleve featured at the store and in a trunk show. I would highly recommend Van Cleve Wedding Pavilion.

At the beginning of the search for my wedding dress, I looked for a boutique that had the Watters & Watters collection, and I found Van Cleve. The first dress I tried on at Van Cleve was the one. From the moment I made my decision all the way through 3 fittings and the pick-up, I was extremely satisfied with the service Van Cleve provided. The staff, including the owner, were enthusiastic about my event and attentive to my needs, making me feel very comfortable with my choice to work with them. Each and every one of my appointments was a positive experience. The staff provided me with honest advice about the tailoring of my dress and the tailor I worked with did a phenomenal job with some significant lace alterations to the v-neck of the dress, which I received at an incredibly reasonable price. A month after my wedding, I am still recieving compliments on her handiwork. I highly recommend Van Cleve and will return myself for future special occasions.

I initially went to The Wedding Pavilion to see a trunk show. But, as I am larger than the non-size zero of the sample dresses, I did not have much luck until they began bringing me other designers. I fell in love with a Watters Brides gown, and purchased it that day! Initially alterations were fine, until I went back for my second fitting, and the dress, which was the perfect length in my wedding heels initially, was too long! I was devastated that they were going to have to hem the lace, but there was no other choice. The zipper also broke at my first fitting, leaving me with quite a bit of anxiety. I was also disappointed with the selection of veils that were available. My dress was ivory, and the 4 sample veils they had were all white! They didn't even have any in their "book" that were slightly similar to what I wanted. I ended up making my own veil, which in the end saved me about $100!
When my wedding day came, I picked up my dress, and it fit perfectly. It was gorgeous, and I was so happy with it! I just wish getting to that point had not been quite so stressful!

I went to Van Cleve to look for a dress for my nieces wedding. I found one that I loved, ordered it and paid for it in full, that's what I had to do to order the dress. Then a few months later I took my niece there to look for her wedding dress, found the dress and the owner let us put down a $400.00 deposit to hold the dress, not ordered. Unfortunately The wedding was canceled so in my head I thought that there would be a store credit. I called and talked to one of the girls there and she said that I would have a store credit only at the wedding Pavilion. So when I went to pick up my dress, went over to the pavilion after to see what I would like to get. I was told NO you won't be getting anything else, NO STORE CREDIT. I was Amazed at what I was hearing. So one person tells me yes I do have a store credit and then another tells me no. I called one last time, because I was kind of upset at the issue. This time I talked to the owner Debra, she was rude to me. I felt like she could care less. I will never buy anything from there ever again. I will take my dress elsewhere for the fitting and alterations.

I'm in a wedding and the bride and I found a gorgeous kiwi-green bridesmaid dress by Lela Rose at VanCleve. I live out-of-state and they coordinated with my schedule to make sure that I could come in, try on the dress, get the necessary alterations and pick it back up all on a long weekend when I was in the Philly area. It turned out beautifully. If you go there, I highly recommend visiting their other store while you're there. They had really nice mother of the bride dresses and i was able to get gorgeous earrings that match the bridesmaid dress perfectly!

Van Cleve offers wonderful dresses for the discerning bride. They carry an excellent variety and their service is top notch.

The most beautiful gowns on the Main Line! Exceptional customer service.