Venus Bridal Collection

I found the perfect dress! The Venus Bridal staff was wonderful. I went alone to choose my dress, but because of the wonderful staff I never felt alone. They treated me like I was one of their own daughters getting married. My style coordinator Linda helped me through the entire process and I found my perfect dress. Thank you ladies of Venus Bridal for all your support in helping me choose my bridal gown.

We purchased my wedding gown and my mother's dress (MOB) from Venus Bridal Collection, and we had alterations done on both gowns at the store. We received no discount on the gowns (nor any flexibility in pricing/value) or the alterations, despite the fact that we bought a wedding dress from the shop. The dresses were beautiful and my mom and I were both very happy with our purchases. My only complaint about the wedding gown was that the bustle the shop sewed onto my gown kept coming undone during the wedding reception, even while I was just walking around. I eventually gave up on it and just held my train in one hand.

I'm not sure I would recommend this vendor to a friend. In addition to the bustle (which I won't hold against them, since it's a really minor thing), we had two major problems with this vendor.

First, I requested a small alteration (to my wedding dress) that required an extra 1/8 yd fabric. We ordered it from the dress manufacturer (we ordered in the smallest increment possible, but still had way too much left over) and they used it to make the requested alteration. However, when we requested a scrap of that fabric to use as a color swatch, we had to argue to get it, and when my mom went back to the shop to pick up her dress, she saw the extra fabric we had paid for stuffed in their pile of fabric scraps. I feel that we paid for the fabric, so it should have been given to us. Or at least offered freely, and we certainly shouldn't have had to argue for a swatch of it.

Second, my mom had a very troubling and stressful experience with the alterations to her dress. The first fitting went well, but the zipper was defective so they had to order a new zipper. By the fourth fitting (now 10 days before the wedding), the zipper still wasn't right and this time my mom was unable to communicate with the seamstress (she did not speak English, or refused to communicate). The dress turned out alright, but it was a very unpleasant last-minute...

Love this store! I fell in love with my dress and bought it the same day in November 2011.
The staff provided excellent customer service! I can't wait to wear my dress on Saturday.

I loved loved loved my dress from Venus Bridal, and could not have been happier with my experience there. I did a lot of dress shopping and Venus Bridal was by far my favorite dress shop. I was very indecisive in choosing my dress and they were very patient with me while I decided and I never felt pressured, unlike some of the bridal salons I visited. They were so friendly and always made me feel welcomed. They always recognized me when I arrived for appointments which was nice.

I did find my PERFECT dress. The alterations were done beautifully, and my bustle held all night.

I will be recommending Venus Bridal to all of my friends when they get...

All of the employees at Venus Bridal I worked with were extremely professional and responsible. They also did not mind when I had to reschedule appts and reacted appropiately when I asked for alteration changes in my dress. They were very easy to work with and helped me to pick out my dress when I only had a bridesmaid with me and not my mother.

I found the perfect dress. The woman there let me try on a bunch and even come back and of course I went with the first one I had tried. Everyone was very nice and professional and accommodating when I showed up early or off schedule. My dress came if extremely fast and all the alterations I wanted were gorgeous. Great experience!

I could not have been happier with Venus Bridal Collection. I'm so happy I went with a smaller/family owned shop as opposed to a big name brand national store. They really dedicated time and attention to what I wanted. They were very accommodating with my alterations and made sure that I was fully happy with the final product before leaving. They really made me center of attention and I got so many compliments on how beautiful my dress was the day of the wedding. I would definitely recommend Venus Bridal Collection.

Had some struggles with my alterations not being done correctly, but the dress turned out nicely.

Venus Bridal did a great job with my wedding gown. It had to be altered quite a bit because of how short I am. I chose an ankle length gown that resembled my grandmother's wedding gown from 1956. They never stuck me with any pins. My wedding gown was in perfect condition everytime I came for a fitting. They were very friendly. They worked really hard so my wedding gown would be ready on time. The one piece of advice I have is to order your dress as soon as you know what you want like 10 months ahead so there is plenty of time to get it in and then to alter it exactly the way you want it. I have no complaints about Venus Bridal.

I am SO IMPRESSED with this shop!!!
I originally bought my dress from Davids bridal and at my fourth and final fitting (seriously, it was horrible) my dress was completely ruined and unwearable... it was two weeks before my wedding. I walked into Venus Bridal on a whim while on my way to my friend's rehearsal dinner and asked if there was any way they could help me. Without hesitation she said absolutely, what were you hoping for? I am so glad I went there!
The lady who owns the shop does all the alterations herself and I saw women bring in dresses from other bridal shops to have her do the alterations too! That says a lot. i picked out a dress that I really liked, but I had to buy off the rack, and it was a 12. SHE WAS ABLE TO ALTER A 12 to a 2!!! And it looked like it had always been a 2! She really worked wonders with the dress and I WOULD RECOMMEND THIS SHOP TO EVERYONE!!!
The staff was so nice, and so accomodating, and they saved my wedding!

I walked into Venus Bridals as the first appointment of many my mother and I had set up for a weekend of gown shopping. Within the first hour, I found the perfect dress at the perfect price. All in the shop were very helpful, and even though the dress cam in quite large, Zachi (sp?) tailored it perfectly - after 4 different fittings! - so that come wedding night, I didn't have to worry about adjusting anything or anything moving out of place. I got so many compliments on my gown throughout the entire evening.

I purchased my wedding gown and had it altered at Venus. When purchasing my dress, they were respectful of my budget and really helped me find what I was looking for. They were always very accommodating to my schedule with setting up appointments. Their seamstress was very helpful and their prices were reasonable for alterations. I have no complaints!

The staff at Venus were fabulous to work with. Their collection was great and the setup made me feel special as I tried on gowns. Once there, I did not need to go anywhere else for a gown. I tried on more dresses then the appointment time and they did not rush me out. They were great at ordering the dress and the alterations. When my gown needed one additional alteration the week before the wedding, they were able to do it and have it ready with a few days to spare. Also, I found my bridesmaid dresses online and they were able to order the dresses for all of my bridesmaids. Most of the bridesmaids were out of town so they were able to work with them to order the dresses. Every time I walked in the store they recognized me and were completely friendly. I would highly recommend going there to get your dress.

Venus Bridal Collection is located in a not so glamorous location but I assure there are beautiful dresses and you will feel special when you shop there.

Prior to going to the store I emailed them to see if they had a particular style. They wrote back promptly that they did. Oddly enough that happened to be "The Dress." The first time I went in with my mom, future mother in law, and my two MOH's we were able to look at dresses and pick a few. The lady helped me into the dresses and didn't push me into trying something I didn't like. She did have me try on a lot of veils but that could of been my mother being pushy. I was stuck between two dresses and the seamstress shared with me her opinion that my dress was more special and that I looked amazing in it. I did not buy it that day because I wanted some time to think on it and they had no problem with that.

The second time I went in I was with one of the newer employees but she did a wonderful job helping me in the dress and making me confident in my decision. My measurements were taken and 10-14 weeks later my dress came in. They gave me a call that it is was in and gorgeous! My next appointment was just to come in to try it on and see it which was fantastic because there was no pressure. Oddly enough the dress fit me perfectly to a tee and the only thing I was worried about was the length because I didn't want the dress too long in case for my winter wedding snow was on the ground.

My first and only fitting appointment I came in and they basically said I didn't need anything done. It was my idea to get an inch taken off the bottom which was NOT cheap. I also had cups added since I wasn't going to wear a bra which was cheap and worth every penny (ask my husband- lol). I had a bustle added which wasn't done untill the day I came to get it. It took them five minutes to sew it on and it was like $70 or so dollars which I think is ridiculous. Sadly on the wedding day the bustle (only one button) broke so I had to put it on another button.

I read a lot of complaints about the bag it came in. I had no problem because it was long enough so that the dress wouldn't be wrinkly at the bottom. The bag was white at which I needed to cover with a sheet in case my now husband could take a peek.

Overall I really am pleased with Venus Bridal Collection. Their seamstress is really knowledgeable and the quality of service is great. My only suggestion to them is to have more reasonable prices on alterations or offer more discounts or have more...

I found my wedding dress here about 10 months before my wedding date. The customer service and atomosphere of this bridal shop surpassed other places I had been. I wanted/needed to lose some weight and each time I came in for a fitting, the dress fit a little bit better and they kept encouraging me to keep up the good work! Of course if all else failed, they would have altered it but I didn't want to go there. At my final dress fitting, it was perfect. I bought some jewelry there to go with it and they carried it out to my car. I also got my veil there too which was stunning. Absolutely no problems, no complaints about this dress shop and would highly recommend it for a bride looking for a reliable, friendly place to have that special moment of picking out your wedding dress!

Great salon. They had a sample of the dress that I had been searching for in a store forever. The price of the dress was very affordable, the alterations were IMO a tad expensive, so I guess it evened out. I was pleased. They held my dress safely until my wedding date. The only negative I have to offer is that some of the sales associates are a bit odd. It's hit or miss. I had some great ones for my fittings, and one really weird one who apparently no longer works there. My friend used this salon as well for her dress and had a good experience.

I purchased my wedding dress from Venus Bridal and am very pleased with the experience! I found a beautiful dress for a fair price (I looked at the same dress at another vendor and Venus was more affordable). While my dress took several months to come in, I had given myself plenty of time so this was not a problem. Venus Bridal was very quick with the alterations, and overall I was very pleased with the final product! I will be taking my wedding dress back to Venus Bridal for preservation.

I would not recommend this dress shop to anyone. When I purchased my dress with them, I also purchased my veil and head piece. When the veil came in they gave it to me in a plastic bag and it was all crumpled up. I scheduled my fittings with them and a day before the main fitting, they called to let me know their seamstress was going on vacation and asked if I could push it back a month. Considering I was taking my mom
to see the dress before she went back out of town, I told them I preferred to come see it, which they let me do. The day I scheduled with them to pick up the dress, I showed up on time and they informed me they hadn't begun to steam it yet and asked me to come back later. Anyone who has ever planned a wedding or been in one knows that the week before a wedding is extremely hectic and every minute accounted for. I informed them I didn't have time to come back and that I would wait. About 45 min later, when I finally got the dress from
them it was in a very long plastic trash bag. I asked them if I could have a garment bag and they informed me that they didn't have any long enough. (A wedding dress shop doesn't have garment bags long enough to fit their wedding dresses?!) I explained that it was about to rain and that I wanted to protect the dress from rain and my cats at home... their suggestion was to leave it with them until the day before the wedding. I informed them that my schedule didn't have time to drive out of my way to their shop to get the dress on that day and I'd have to take it now. I was very disappointed with this shop and wish I'd found a better one. I am surprised they received any awards from "theknot.com" because their customer service doesn't deserve it.

I loved my dress, and the price of it was very reasonable. I also got my veil here and got many complements on it (along with my dress). The only down side to my experience here was that my bussle broke and I ended up having to use a safety pin. Otherwise my dress was great and the service was pretty good.

do NOT buy your dress here. here is what happened to me:

after searching all over maryland for the perfect dress, i finally found it at venus bridal. i had them measure me (i needed extra length since i'm 5'10") and purchased the dress.

when it came in in march (6 months before the wedding), i put it on and it was way too short. i started to panic a bit and told the owner that the dress was too short. she told me that i was wrong...that it was the way the dress was supposed to be. this was incorrect, as i could see almost my whole foot and shoe! sure enough, venus was not owning up to the fact that they forgot to order the extra length. the woman said she'd talk to her husband and get back to us.

the husband said that they would look into "fixing" the dress. but i ordered a new dress, not a dress that had been fixed. still though, i had little options and agreed to pursue that option. as all you brides can understand, this was my dress...and of high importance to me. so about a week after they were supposed to ship the dress back, i emailed venus bridal and asked a few questions about just how they were going to fix the dress, and when they expected the alterations to be done. no response.

i waited a few more days and called...the husband answered. after nicely inquiring about my dress, he started yelling at me...telling me that i am bugging him. being the stressed out bride i was, i immediately called my mom crying and she resolved the situation. we ended up demanding they return our deposit and i wound up buying my dress from bridal by elena who were AMAZING!!!!!

bottom line...this is your wedding dress. buy it from some place who will treat it with the care it deserves, and treats you like a valuable customer. consider yourself warned! don't buy your dress there!

Not only did we find the most beautiful wedding dress and brides maids' dresses at this boutique, but they did amazing work altering those dresses to ensure they fit perfectly. All of our guests commented on how wonderful the entire bridal party looked. They handled last minute problems and issues professionally even when we felt it was too much to ask of them. I highly recommend this boutique for your special day.

I shopped around the area for a while and didnt like much of the other stores at all. Tried on several dresses at this shop that I'd be happy to go home with! The people there are great as well and had a wide range of selection and prices. Seamstress is great at altering the dresses. Accessories here are a bit overpriced but beautiful. Definitely a great place to buy a wedding dress!

Stay away! I looked here for my dress and could not believe how unprofessional and rude the associates were when we arrived for my appointment. When we walked in there were two women standing at the desk and neither acknowledged us. I looked around and no one else was in the store. When I spoke up with "Excuse Me" they both looked up as if I had interrupted their conversation and asked me if I had an appointment. I said yes and one woman responded with, "Oh, well your consultant is still on her break so I GUESS I'll just take you."

We hesitantly proceeded to pull several dresses without any assistance from the staff and the women came in to help me change. She put no effort in putting the dresses on me and kept sending me out of the dressing room half naked. My sister and mom became irate when the women kept saying, "Again, of course this dress is too small for her but at least you can see what it will kind of look like." Most of the time, she didn't even try to zip it. The kicker here is though I'm not tiny, I'm certainly not huge, as I'm usually a size 8-10 and she was insisting she couldn't fit me into a size 12-14. She kept making these remarks and ultimately made me feel horrible about myself and ruined the experience.

Meanwhile, just hours earlier, I was at Betsy Robinson who's sample sizes run much smaller, yet they had no problem getting me into the dresses way under my typical size so I could actually see what they looked like in my size. The experience was completely different there and though they were more expensive, it was definitely worth it and I refused to have to work with the staff at Venus for several more appointments.

We left very anger that they had ruined the day for us and I quickly hurried back to Betsy Robinson who gave me excellent service and made me feel like a beautiful bride!

Venus bridal takes care of their dresses, which allowed me to buy one "as-is." I ended up with a much nicer dress than I dared wish for, since I got it off the rack. Staff are friendly and helpful, and alterations were good, if expensive.

Venus Bridal Shop was outstanding. They had a great variety of dresses. Mine was beautiful but the seamstress added some bead work to the train of the dress that really just made the dress. They were real flexible with appointments which was great because I have such a crazy work schedule. I would recommend this wedding dress shop to all my friends getting married.

Everyone at Venus was very friendly and eager to help. My dress needed to be taken in and had a lot of lace detailing around the bottom. ONce it was all finished, it looked and fit perfectly! The only downside was the cost of alterations. I had to have them done 2 or three times and it added up.

I am a bride of a "certain age," and I had no intention of having a wedding dress, but after purchasing two white dresses from the "mall," I slipped into Venus Bridal to get an idea of what a "real" dress might be like. Well, they helped me choose an affordable and tasteful dress for our garden wedding. I was very pleased with the price because I think it was fair. The alterations took several fittings, and my mother, a seamstress, finally figured out what was wrong and made suggestions, but I found the entire staff to be wonderful. I would recommend this bridal shop to EVERYONE. If I had bought this dress more than a week before the wedding (I know, I am crazy for waiting), I would have had my mother make the alterations, but I was in a hurry. If you do buy a dress from this store, and you have time, you might want to research another place to do the alterations. I took my dress home and tried it on several times before taking it back for alterations.

I went into Venus Bridal with a certain style of dress in mind and after I tried on a couple that didn't fit well, Zacki (the owner) brought over a dress that wasn't at all what I had in mind and insisted I try it on. I'm so glad she did! It was absolutely beautiful and fit like a glove! She also did a great job of keeping things in our price range and the alterations I wanted, including the removal of the train, looked flawless. My dress looked spectacular on our wedding day and held up through hours of dancing. My mother also found her dress at Venus and looked lovely.

My dress was beautiful on my wedding day. I will say that first. However, not every single visit to Venus was pleasant. When I arrived, I had in mind the type of dress I wanted, however, they only had one. I decided on a beautiful gown, though it was hard because I am a smaller woman and all of their sizes were huge on me. They ordered my gown and it arrived a few months later. I had to have it hemmed, taken in around the bust, and bustled. This cost me $400 dollars. Overall, I paid around $1300 for everything. When I went in for a fitting, my dress had make-up inside of the dress and black smudges. I complained because I think they allowed someone else to try on my actual dress. They cleaned and pressed it for me after that. I of course took my dress home as soon as it was ready after that, for fear that it would be messed up. Then there was a mix up with my maid of honor's dress. We ordered it in one color, it arrived in that color. Then when we went back to do a final fitting, the dress was completely different. It was a different color, different size. We still believe someone came in wanting a similar dress and they sold her dress to them.

I regret my decision to use Venus Bridal. My initial encounters were very positive. The floor staff was very nice and let me look through the dresses myself. Once I knew the dress I wanted, I found it cheaper elsewhere but I was called and told they would give me a discount on the dress. Since the prices were so close, and I live much closer to this store, I purchased the dress at Venus Bridal.

Part of my bad experience comes because I was not forward enough in my interactions. One, the scheduling of the fittings was too early (I didn't realize this at the time). I felt that she was not forthcoming about the cost of alterations and ended up paying well over what I should have. When I went after the alterations, on the surface they seemed well done. However, I noticed that the hem was lower in the front than they back and literally she just took scissors to it. I thought it was tulle so at first I wasn't concerned but when I took it home I realized she cut a layer of fabric that was hemmed, so now I had a missing hem in the front. I was not about to take it back to her so I made other arrangements to have it repaired.

They do not provide a bridal dress bag and charge if you would like to have one.

On the day of my wedding, the hook and eye on the zipper popped off and the bustle also broke part way through the day. The alterations to the upper part of the dress were fine but the hem was still slightly uneven underneath, causing me to step on my dress often.

If you plan to use this shop, please do your research. I would not purchase from them again if I could do it all over.

I am very pleased that I chose Venus Bridal for my gown. Zacki did an excellent job helping me to pick the right gown (and at a much more reasonable price than the shops in Frederick, MD, for the same gown). Not only that, but she tailored the dress to perfection, helping to fit the bodice and even to remove some layers of crinoline from the skirt. My only complaint is that my bustle kept falling down during the reception. We also found my mother of the bride's dress here and she looked gorgeous. Zacki was a pleasure to work with; she was always kind and willing to help accommodate any request. Thanks so much!

Bottom line: My dress was AMAZING, the alterations were done GREAT, and I looked MARVELOUS on the day of. Her collection is good quality. I got lots of compliments on my dress. She tailored VERY well to my body---it was evident in the photos.

Another great thing was that I was able to stay under budget with my dress cost, as my dress was a floor model in flawless condition. Her dresses come in various price points, and mine was under $1000, so I felt comfortable. Alteration costs were a bit more than expected, but she was willing to keep it down, so they didn't get out of hand.

Zacki, the owner, is a shrewd business women, so just know that she's sweet, professional, but firm and keen on using "bridal boutique lingo" to sell. But that's most shops for you.
Everyone else who worked there were equally nice and helpful.

I would recommend Venus Bridal to other brides who want a good quality dress and alterations that were done well.

I went to Venus Bridal to look for wedding dresses after going to TLC in Frederick, MD. I was so happy to find the same dress at Venus for $400 less than TLC in Frederick. The owner was also a seamstress, so she was able to tell me right away if an alteration I was considering could be done or not. She was friendly and allowed me to come in multiple times to try on the dress after it came in. She altered my dress the first time a little tight, but she modified it after I asked her. My dress was perfect! Thank you, Venus!

Got my wedding dress here- same dress was more expensive at another shop! One downfall- does not come in a bridal dress bag- comes in an oversized trash can.

I got my perfect dress at Venus and the owner could not have been more helpful and professional. I have referred many people to the Salon. It looks like it is a small shop, but it has an amazing selection and the nicest service! Great dresses for the whole wedding party.

A little pricey, but the dress I wanted. Great alterations right there.

I LOVED working with Venus Bridal Collection. It is a VERY small shop which you will drive by if you don't know it's there. I got caught in a rain storm and pulled off the road 6 months before my wedding. I walked in there and after 3 dresses found the dress of my dreams. I ordered it on the spot. I came back to get the alterations done and everything went so smoothly. The dress fit perfectly, the veil matched great (everything was purchased at Venus Bridal Collection), the hair pins as well. Please take time to go to this off the beaten path shop, it is SO worth it!

My experience with Venus Bridal was not a pleasant one overall. Although quoted one price on the phone for price matching and various alterations, the actual prices were much higher. I felt rushed and left the store several times feeling bullied, of course after I had already purchased the dress. Alterations were not done right the first time (that is of course is expected, I know) or the second time. In fact, they still weren't correct when I picked it up 2 days before my wedding but it was too late at that point to do much of anything. The chest wasn't fitted correctly, if it was taken in at all, and thus the top of my strapless dress was sticking out all day and you could see the cups they sewed in because it was so loose. Thankfully they waist was taken in suffciently to keep the dress up! I opted for the hallow-to-hem measurement for the length but it came in too long. To be fair, when I ordered it they said it may not be exact, but they measured me in the same exact size (2 inch) heels I wanted to wear with the dress, and the dress came back well over an inch (if not 2) longer than ordered. I can understand measurements being slightly off, but this was a bit much. I didn't lose or gain any weight, nor did I shrink :) I ended up wearing 3 inch heels and the dress was still dragging a lot, especially as the day wore on. This was even with a crinoline slip worn underneath to try and add bulk underneath to raise it up. After I received the dress I chose not to have it hemmed because it would have been so expensive on top of everything else.
I do not recommend Venus Bridal because their customer service wasn't good and their alteration service wasn't good either. I'm dissapointed that my wedding gown buying experience wasn't a pleasurable one, so I wanted to share my experience to hopefully help other brides-to-be!