View Cleaners

I bought a used dress to be cleaned. I thought this place was good because they had a whole website devoted to wedding gown cleaning. I guess they don't deal with higher end gowns because they didn't even figure out what type of fabric it was and how to clean it.

After this dress was damaged through the cleaning process (snags when from the beading, overall lack of luster due to wet cleaning process which is not supposed to be down on silk wedding gowns), the owner took no responsibility for any damage that occurred. There were also all these weird white streaks that are all over the dress. It ruined the fabric and the lady who intially accepted my dress told me that the man who did the cleaning "would know if he could do wetcleaning because he would know the fabric". That was the biggest load of BS.

When I demanded some kind of compensation for the damage the next day, the best thing he could offer me was apparently a 10% discount on the cleaning fee...OR, get this...for him to try to clean it again to get out the white streaks. WHY THE HECK would even consider for him to clean it again if he ruined it the first time around?

I took legal action and the judge was an idiot and believed his lies. He claimed it was all my fault because I didn't know the fabric and didn't tell him, and all sorts of other lies.

I learned the hard way! Got to a certified drycleaner to have your wedding gowns cleans and preserved!

I ended up buying another dress, but I regret going through this process with this horrible dry cleaner.

STAY AWAY FROM VIEW CLEANERS, YOU'LL REGRET IT!