View Cleaners

DO NOT GO TO THIS PLACE TO GET YOUR WEDDING DRESS CLEANED! The man who owns it is negligent. He takes no responsibility for any damage that occurs to wedding gowns. There are snags all over the dress from the beading because he carelessly threw the dress into the machine without first removing the beading or having it covered. The man told me that snags happen all the time with beading, but none of his employees managed to tell me this before I dropped my gown off. I was supposed to wear this gown for my wedding!!

I dropped off my wedding gown there after reading extensive information regarding how they care and clean wedding gowns on their website. I also was recommended to them by seamstress, Janet Brunton (who no longer will recommend View Cleaners). I figured that with all this talk about how they "care for the gown as if it were their own" and that they would only "clean the gown until they felt that it was unsafe for the fabric". It's a complete lie just to get you girls in the door to pay him the $250.00 he expected me to pay him. The man even had the balls to ask me to pay for his services!

Pierre Cinar...yes remember him girls, he is extremely unagreeable stated that it he was free of any liability because I signed a wetcleaning waiver that stated that there may be some discoloration, deformation, or shrinkage to the garment. But no where in the waiver did it state I signed off any damage. WHO WOULD??? I brought in the most beautiful Kenneth Pool gown (literally the gown of my dreams) that I had bought from a fellow bride who quite literally had the exact measurements as mine down to the bust size, and all this guy had to do was clean it. Most of all the heavy stains were BENEATH the skirt, but yet he put the whole gown in the wetcleaning machine completely messing it up. There are all these white streaks that are all over the dress. It ruined the fabric and the lady who intially accepted my dress told me that the man who did the cleaning "would know if he could do wetcleaning because he would know the fabric".

When I demanded some kind of compensation for the damage the next day, the best thing he could offer me was apparently a 10% discount on the cleaning fee...OR, get this...for him to try to clean it again to get out the white streaks. WHY THE HECK would even consider for him to clean it again if he ruined it the first time around?

I'm forced to take legal action now, and I'm totally a stress case because I have to come up with more money to buy another dress and also plan a wedding. =( I'm so upset!

UPDATE: The court decision came back and I lost. Can you believe it? In court the owner lied about the fact that all the damage happened during the wet cleaning process, which was mighty convenient for him to say because I had signed the wet cleaning waiver on their insistance that the stains would not come out. I find it really hilarious that the judge, woman no less, was so gullible enough to believe his lies and had the nerve to share her unwelcome opinion on how silly it was for me to buy a dress that was as expensive as it was. I'm sure that bias had something to do with her ill informed decision, because obviously common sense was certainly NOT employed. It didn't matter that the beading could have been easily removed by his in store seamstress...or that the beading was attached ot the lace and that came off easily, or the fact that the owner mentioned that he didn't have a bag big enough to put the dress in the dry clean machine to protect the fabric from snagging. I suppose I knew all that because I'M the expert at dry cleaning...and I guess I was just making it up to screw the owner for a sum of money which I'm sure isn't much to him than a drop in the bucket. Yes, I'm the evil consumer that wanted a business who CLEARLY didn't know how to clean wedding gowns and blamed me for the damage because of MY beading, to be held responsible for their actions.

This is PROOF that the judicial system is a load of crock and that liars and cheats can profit more out of life than people who are honest like me. I really don't know how that man sleeps at night, knowlingly lying in court just to save him money. Message to View Cleaners...YOU REAP WHAT YOU SOW.

Girls, stay away! Please don't go through the same heartache and pain I've been through!

STAY AWAY FROM VIEW CLEANERS, YOU'LL REGRET IT!