VIP Video Illusion Productions
I haf a great experience with this company. The day went great. My Recap
came great. Didn't even know they were their.
Tommy was our videographer for our wedding on October 27, 2012. He was awesome!! He was so easy to work with and made everyone feel so at ease. When he was filming our wedding he was never in the way and never a bother. I am so excited to see the video!! He was so easy going and was willing to do anything to accomidate our every want. Thank you so much for everything!!
Chris & Andrea McNamara
IN RESPONSE TO ALL PAST AND FUTURE CLIENTS. OUR VIDEOS ARE ALL CUSTOM EDITS. EVERY CLIENT PICKS ALL CHOICES FROM BEING TO END. SO THE END VIDEO IS WHAT YOU HAVE PICKED. IN YOUR CONTRACT, IT STATES AND IS TOLD TO YOU UPON SIGNING THAT ALL FINISHED PRODUCTS TAKE UP TO 8 MONTHS TO 1 YEAR FROM THE TIME YOU SUMMIT YOUR EDIT SO THERE IS NO SURPRISES. WE HAVE BEEN IN THE
WEDDING VIDEO BUSINESS FOR 28 YEARS THIS JANUARY. VIDEO COMPANY'S HAVE COME AND GONE AND WE ARE STILL AROUND. ALL EMAILS AND CALLS ARE CALLED BACK AS SOON AS WE GET THEM. AT THE END WE TRY TO MAKE EVERYONE HAPPY. EVEN IF WE DELIVER A VIDEO THAT A CLIENT IS NOT HAPPY WITH WE WILL KEEP FIXING IT WITH REASON TO MAKE A CLIENT HAPPY. IT SEEMS TO ME EVERY CLIENT THAT ARE POSTING NEGATIVE FEEDBACK ARE PEOPLE WHO WAITED TO BRING THEIR VIDEO'S IN LATE. BEFORE WE SIGN A CONTRACT WE ARE UP FRONT AND ALL TERMS AND CONDITIONS ARE
GONE OVER. OUR EDITOR TAKES PRIDE IN EVERY VIDEO THAT IS PRODUCED AND WORKS ON IT AS IF IT WAS HER OWN WEDDING.
THAT'S WHY WE ARE SO SUCCESSFUL IN THE WEDDING BUSINESS.
I am eloping instead of going with the wedding plans, too much fighting within the family. I do have a $900 credit toward video if anyone is interested.
Can't say enough, my video came out great, very talented & creative.
My wedding was on 12/17/11. My videographer was Tommy, leading up to my wedding he was great, day of the wedding he paid attention to all details and i didn't know he was their. Can't wait to see my video.
Very Creative, My videographer paid attention to all detail that day. On time,
first one their,last one to leave. Upon completion of my video i received everything that was promised in my contract. The editing was everything i wanted , plus more.
Vip Video Illusion was Great. Can't say enough about this company.
Upon signing the contract everything was stipulated. The day of the wedding everything was beautiful. Very creative, got along with my photographer,went to all the locations my photographer went. Upon
coming back from my honeymoon i received my raw footage and as stipulated in my contract i received my edited video in the time that
i returned my edit decision list. Overall can't be more happy with everything.
AG----We had the same experience, no phone calls back and nobody was ever there to answer the phone until the year was up and then they returned my call in minutes and wanted extra money for the Edit...
VIP was awesome!!
My videographer was not intrusive...didn't block any of my shots with my photographer and was pleasant and professional. We had our raw video less than two weeks after our wedding and love the job they have done thus far!
They worked with our budget and was a pleasure to work with!
I had known a few friends that used them and found them to fit our budget compared to other videographers. I found Tommy pleasant the day of my wedding and thought the raw footage was great; however, they were nearly impossible to get a hold of after my wedding.
I dropped off my sheet within a reasonable time and called often after 6 months to follow up and would never get a return call. The only times I had received a call back was after my husband had to get involved. Keep in mind, you have paid in full by this date so you should be able to get treated with the same respect and promised time frame of return. Then once I started aggressively calling and it became closer to the date the contact allowed editing, I finally received a call wanting to go over my music choices and other questions. I basically said "are you serious right now? You have had this information for a year and you are just editing my video now?". While, I'm happy with my video, I would NOT recommend them at ALL. They were horrible to deal with and EXTREMELY unprofessional. Save your money and check out other vendors.
VIP Video Illusion Productions in Staten Island NY did not live up to what they told me. When I first went there, they were very nice. They were nice enough to take my money, promise me everything I asked for and in the end my husband and I are not satisfied. On the day of my wedding everything seemed to be going well, then again you are so busy you really have no idea what is going on around you. Tom was very nice, made us laugh, all was good. We then received our raw footage video shortly after the wedding. This is the footage from the whole night, uncut. It was amazing. Then we set up a meeting to create the original wedding video, they ask you what songs you want for each section. They told us it would be ready in about 6 months. I had called VIP to ask if I could make any changes to the songs we had chosen, at the time of the meeting they told me I could make changes later down the line. Months went by and I began calling them to ask when the video will be ready and if I could change a few songs. I was calling them every week but no one would answer or return my calls, I had to get my husband involved. I finally spoke to a woman who explained to me that the video would be ready in about a week and as soon as it comes in they would call me to change the songs I wanted. Again months went by, no call, no answer to my calls. Now a year and half later I get a call from Tom to tell me its ready. He also said we have two days to make any changes. So two days later we e-mailed him all changes we wanted done, he then told us he cannot make any changes and if we wanted we would have to pay EXTRA money to change anything.
They had no problem taking my money, asking to be paid IN FULL on the day we received our raw footage and then completely not caring about our requests there after. To top it off the video is not good. It has A LOT of repeated scenes and I did not like the vintage look he gave it. The cover was printed on regular paper that I could have made at home.
They were very unprofessional, knew how to lure us in and did not live up to our expectations. I would NOT trust them for any booking. A piece of advice to brides is go with someone who is referred by a friend or family member. You cannot trust no one these days. Especially when you are as vulnerable as a first time bride.
By the way I never leave reviews, but I was so disappointed in VIP video illusion that I had to share my story.
Great Videographers, amazing editing truly artistic. Highly recommended
VIP Video Illusion Productions was a great choice for us when choosing our videography. Tommy (the owner) is the nicest person you can meet and took a great quality video. He was so easy to deal with and didn't bother anyone at the reception (it was as if you didn't realize he was there). We received the video back in less then 2 weeks. It's going to be tough to decide which parts to make short because he did such a great job with the entire night.
Professional videographer, made us feel, like he is not even there and the chaptered DVD came out gorgeous!