Waterfront
Reviews for Waterfront
GUEST




We had all our family and friends stay at the Waterfront Hotel. while its a cool hotel and the cost was good, the staff were rude, unprofessional, and unwilling to accommodate any special requests despite all the business we were bringing them that weekend. They also failed to tell us that there would be a festival with up to 50,000 people that weekend right outside the hotel, and only told us one week ahead of time. However, they told us the wrong day!! To bad we'd already printed guest info sheets that stated the wrong day. It resulted in a lot of people being late for our rehearsal dinner because they didn't anticipate all the traffic from the festival. I WOULD NEVER recommend this place to anyone.




5 star (food)
5 star (food service)
5 star (venue décor)
1 star (privacy, venue security) – My event had several crashers. The bar was placed in a public thoroughfare which made it very difficult to tell the difference between my guests and crashers. The bar had both cash items and wine/champagne provided by me, with corkage paid by me. Since there was no way to distinguish between guests and non-guests, several non-guests partook, and my father was stuck with a bill twice the size of that we were expecting. Furthermore, doors were also left open by the gift table – doors that opened to a public pier. I and several of my guests had to repeatedly ask crashers to leave, and as a result of crashers at least one gift and an unknown number of envelops walked out door.
D (customer service) – I have very mixed feelings about the service. First off, our co-ordindator was a dear. However, at least 4 times we were presented with a new contract with an increased price. We had to deal with this even up to the very day before the wedding, when we were still receiving phone calls about further payment. Then during the reception, I was interrupted on the dance floor to point out my father, so that he could be given the corkage bill later in the night. I felt that was very rude and unnecessary. Lastly, when I told the manager about the missing gifts, he expressed no regret whatsoever, shrugged his shoulders and said our guests were going in and out so they chose to leave the doors open.
About Waterfront
FAQ for Waterfront
Deals for Waterfront
Events for Waterfront











