Watermark Country Club

May 2011, we had our son's rehearsal dinner at the FireRock Room at Watermark Properties' FireRock Grille Restaurant. It was a BIG disappointment, and for reasons listed below, down-right embarrassing.

(BTW: We did send a note of dissatisfaction along with our check for final payment and deliberately waited to hear from them before posting a review. But, we never heard a word of concern back from either FireRock Grille or Watermark Properties. They did, however, cash our check.)

Door to loud dish room left open. After a full half-hour, my husband had to finally get up and tell them to close the door to the very loud dish room and keep it closed. (That was horrible...especially, I'm sure, for the people seated right near the service door.)

Tacky sundae bar. Because we had children present, we thought it would be fun to have a sundae bar after the prime-rib dinner. And at the price we paid, we of course assumed it would be presented in a tasteful, appealing manner. Nope! Not even worth describing...just pathetiic.

Centerpiece candles and mirrors NOT there. The candles and mirrors that were to be provided at center of tables were not there upon our arrival. So, outside of place settings, the tables were BARE! Fortunately, we brought very full flowers as center pieces which were supposed to be in addition to the candles/mirrors.

Lighting. Though there was plenty of light through the big, beautiful windows when we arrived, as the sun set there was no compensation for the dimming light, especially since there were no candles on the tables! By the time, people left, it looked as though the place was closed and we didn't know how to turn lights up or down.

Though it's a beautiful place with a beautiful view...what they deliver is NOT worth it!

Our wedding reception at the Watermark was wonderful. The food was great and all of our guests were amazed at how quick and effecient the kitchen/waitstaff were. Everyone got their food at once and it was all steaming hot. I did ask for a vegan meal for some of my guests that came out as just vegetarian but when I mentioned to it waitstaff they had new vegan meals out in minutes and my friends said they were amazing.

I was a little disappointed with the communication with events coordinator before the wedding. It was just a littler bit harder to get a returned call or email from her than I would have liked. That being said she did always get back to me and was very helpful. I was also very please that I was able to drop off all the my decor items the day before the wedding and the staff did all the set up according to the directions.

I am glad I had my recception here and would do it again.

Sunnybrook, Stonewater, and Watermark are three of the greatest golf facilities to host a reception in the Grand Rapids area. The staff at all three locations are hard working and accomodating to all guests. We have had the pleasure to work at all three locations and recommend them all!

Great reception site to work with. The staff is professional and the place is very elegant for an indoor or outdoor reception.