Weddingish
Reviews for Weddingish
GUEST
After calling and being told that my "Will you be my bridesmaid" cookie would be delivered the next day and the next day.... It has been 2 weeks and still nothing but excuses and now they have told me twice that they would next day the cookie but nothing. DO NOT USE!!! You have enough stress in planning you should not have to pay for a product and fight to get it. Again, DO NOT USE
GUEST
I was so disappointed with the favors I received and am happy I didn't order more from this site. I ordered 3 cookies: two asking my relatives to be my flower girl and ring bearer and the third as a thank you cookie for my parents. These cookies do not look homemade. They look factory made as a rectangle shaped piece of paper with "Will you be my flower girl?" was tacked on top. Not at all how the picture looks. They also had a typo on my parents cookie. Customer service was very short and unprofessional in their email responses.
GUEST
I would not recommend this company if you have to talk to them in person. There customer service is terrible and they make excuses for there behavior.
My order not only was late but they were rude when I tried to get to the bottom of it!!!!
All the manager did was make excuses and tried to blame a shipping company for there lack of skills. Will never use again.
GUEST
Do not use Weddingish! I ordered a robe (not personalized) and it did not fit. I will admit that I was late on the return policy by about a week. They refused to refund me the money, which is, again, my fault. I was told I had a credit to Weddingish but when I called they were rude and would not give me any information as to my credit. I have yet to this day received an email or a phone call about this credit. I lost $50 and no one on the phone is helpful. The quality of their merchandise is poor and cheaply made. I strongly advise to stay away from this site, poor customer service, and cheap merchandise. At one time I had the manager's name written down but have since lost it. If you have a problem with your order, good luck getting anyone to answer your questions or be helpful to you without a condescending tone or just with down-right apathy.
GUEST
I received one of their cookies in the mail from my maid of honor for Valentine's Day and it was fabulous! It arrived beautifully wrapped (packaging is very important), and perhaps most importantly - the cookie was delicious. It was a very special treat to receive, and from what I saw Weddingish is a fabulous company that strives to make their customers feel special.
GUEST
I ordered my MOH tee and my Will You Be My Bridesmaid cookies from here. They were very proffesional. The product was very nice and creative. My BM's love the cookies. I especially liked the free gift they included in my order.
I purchased cookies shaped like wedding dresses for each of my bridesmaids that said "Will you be my bridesmaid?" and had them sent to each bridesmaid. It was a hit! The girls LOVED them.
I absolutely love the cookies! I’ve asked my 3BM and MOH, plus my flower girl to be in our December 09 wedding with these adorable dress cookies.
My girls and I wore sweatshirts that said bride, bridesmaid, and maid of honor in white crystals. They were so adorable. There is a picture of us in them in my profile.....They have the coolest selection of wedding gear and so much more. I liked them in particular because to me, it's a bit more high-end then some of the other vendors that may have some similar products. They were also a total pleasure to deal with. The products looked great and came very quickly. I definitely recommend them!!!
Vendor response to review
You two look great in all your pictures.
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GUEST
I surprised my BM with a cookie, asking if they would be apart of my wedding. They loved them; not only were they cute looking, but they tasted good too! I was very happy with the shipping arrival time, and the packaging was on point. I would totally recommend Weddingish.com.
I ordered tank tops and personalized cookies and they came in on time and beautiful packaging. Before I ordered I called them to make sure I can receive them on time and they were very nice and professional. Everyone loved their shirts and cookies. Very original. We are ordering our favors from them too
GUEST
Can probably be done for less but came out awesome
She did receive the cookie… and thought it was SO ADORABLE! I send a great big THANK YOU to everyone involved. And a huge thank you to you for your concern and the updates. I appreciate them and have a lot of respect for you and the way you run the company. I will definitely recommend you in the future and continue to be a customer. =)
I am planning my daughter's wedding shower and wedding. I found your site online and have been ordering items. I am so pleased with your speedy delivery, quality and packaging, and discounts. I have been recommending your company to everyone. It is a pleasure to do business with you.
I picked up my merchandise on Friday and LOVE IT! Thank you for all of your help and suggestions, I really appreciate it!
Thank you so, so much. I am thrilled with the cookies, the response to the cookies and your customer service has been nothing short of wonderful. I will definitely recommended your website and will be back myself for other fun wedding things, as my planning progresses.
— Regan Komack
The cutest store ever for little gift items and fun stuff for your attendants. Love the fun bridal party wear, jewelry, and customized rhinestone hoodies!
Our favorite website for fun wedding apparel, custom cookies & more. We especially love the cookies that brides customize when asking loved ones to be a part of their wedding! Great customer service and product!
We love all the fabulous things at Weddingish!
You don't need to look any further...Weddingish has every unique gift, t-shirt, favors, etc. that you will need for your bridal party and wedding day. Fast shipping and excellent customer service! Our brides could not have completed their weddings without Weddingish!
I would highly refer Weddingish.com to every bride and bridesmaid out there, I've personally worked with this company before and know their product very well. They also have a great customer service.
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About Weddingish
Weddingish is fun, unique, and affordable for all your wedding needs from the day you say "I will" to the day you say "I do!" and beyond!
FAQ for Weddingish
Only items originally purchased from weddingish.com can be exchanged.
We are happy to honor any exchanges as long as:
The exchange is made within 14 days from the date of your order. The item being returned is in new condition and retains the original Item tag. However, there are no returns or exchanges on intimate apparel such as underwear and cookies.
Please note, there will be no returns accepted on sale or clearance items.
Please go on-line and place a new order for the item you wish to exchange it for to assure that you get what you desire.
Please send us back the unwanted item and we will credit your card upon receipt.
Ship your exchange to:
Exchanges
Weddingish.com
501 W. Glenoaks Blvd. #703
Glendale, CA 91202
Again, we recommend you ship all returns via a traceable carrier and in a well-padded box or envelope. We are not responsible for returns that are lost or damaged during return shipping. All costs related to exchange shipping are paid by the customer unless the item was damaged when received.
What is Weddingish’s return policy?
Please be aware that all Weddingish merchandise purchased online must be returned directly to Weddingish, and not to any retail stores. We are unable to accept any returns for items bought in a retail store or on another website. If this is the case, please refer to their return policy for further instruction.
Weddingish wants you to be completely satisfied with your online purchase. If for any reason you are not, please contact us within 14 days from receipt of your shipment. Simply email our customer service department at service@weddingish.com or call us at 818.545.8588 to let us know you are returning an item.
Please note, the item being returned should be in new condition. There are no returns or exchanges on intimate apparel, cookie orders, sale or clearance items.
* Your contact information (email and/or fax)
* The item number & description of the merchandise being returned.
* The original invoice number
Please ship your return to:
Returns
Weddingish.com
501 W. Glenoaks Blvd. #703
Glendale, CA 91202
All items must be unworn and returned in the same condition as it was sent. Once we have approved your return, we will process your refund within 7 business days.
How should I ship my return?
You may ship your return as soon as you have spoken to us. For your protection, please send all returns via a traceable carrier and in a well-padded box or envelope. We cannot be responsible for returns that are lost or damaged during return shipping. All costs related to return shipping are paid by the customer.
How are refunds processed?
Full refunds, excluding original shipping costs, will be given in the same form of payment used for purchase. You will receive an email confirmation as soon as the refund has been completed.
What if the merchandise I ordered arrived damaged during shipping?
In cases where merchandise arrives damaged or defective, we will gladly replace the item and take care of all additional shipping charges related to the return. Please contact us within 7 days of the receipt of your damaged package. Please call us at 818.980.4188 or email us at service@weddingish.com to arrange for a replacement item.
How do I place an order on-line?
Browse through our products by clicking on the buttons at the top of the page. When you see an item you are interested in purchasing, simply click on the image or the underlined description. This will pull up the enlarged close-up, product detail and price of the item. Click on the "Add to Shopping Bag" button to add this item to your shopping cart. Click on the "View Cart" button to review your entire order. Proceed through check-out as directed.
If you experience any difficulties, please send any inquiries to service@weddingish.com.
How long can I expect delivery to take?
Although MOST of our orders are processed and shipped the same or next day, it may take longer if we are temporarily out of stock on certain items. If an item in your order is out of stock, we will contact you as soon as possible. We will tell you when the item will be available and give you the choice of waiting until the item becomes available to ship, removing the item from your order, or having your order shipped in two separate shipments. We will do everything we can to ensure that you receive your order as soon as possible. For personalized and custom items, please allow 7-10 business days for processing and 2-4 days for shipping. For cookies orders, please allow 4-5 days for processing and 2-4 days for shipping. You may select an option of rushing your cookie orders, and they will ship out same or next day.
What are my shipping options?
All Weddingish orders are shipped via Fed-x,UPS or USPS. We also ship Overnight and 2nd day when specified in the shipping options. Shipping costs depend on the number of items ordered:
Ground shipping $6.95 and up
Two-Day shipping $16.95 and up
Overnight shipping $31.00 and up
Please select "International" during checkout for any orders being shipped outside the United States.
How do I calculate shipping?
All shipping charges are calculated in the shopping cart according to weight.
How can I check the status of my order?
Once the order has been shipped, we will send you a confirmation email. If you wish to check on the status of your order immediately, you can call us at 818.545.8588 from 9 a.m. - 5 p.m. PST, or email us at service@weddingish.com.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal and money orders (for off-line transactions only).
What tax rate are you charging?
If you live in, or ship your order to California, we are required to charge you local tax on your purchase.
How will I know that my order was accepted?
Once the order has been processed and shipped, a confirmation email will be sent to you.
How do I place an order off-line?
To place an order off-line, please make note of the item number and description of each item you wish to purchase. Then, call 818.545.8588 to speak to one of our customer service representatives, or fax your information to 818.484.8586.
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