Westford Regency Inn
Westford, MA 01886
(map) Phone: 978-692-8200
Reviews for Westford Regency Inn
GUEST




The Westford Regency is a beautiful hotel, we had been to many weddings here and we knew we wanted ours to be here as well. Everything ran smoothly up until the wedding and everything looked beautiful, however there were a few problems come the day of the wedding. Many of our guests did not get their overnight welcome bags and there was no explanation as to why this happened, someone probably was just not paying attention at the front desk while people were checking in. The other problem was at dinner, many people did not get the correct meal. We had kids getting the regular meal as well as people with certain dietary restrictions getting that meal as well. People who ordered the regular meal were getting the other meals. Both myself and my father had to get up to find someone to fix this. When it was discussed after the fact there was no real explanation given again as to what could have caused this to happen. If they had paid a little more attention to these details it would have been perfect.
GUEST




We had our wedding in the outdoor tent, and couldn't have been happier with how everything went. The food was great, and everything inside the tent was perfect. Everything went smoothly and we couldn't have asked for a more perfect day! Everything was very organized and I didn't have to worry about anything. We worked with Kim and Hillary and both were great, anytime I had a question they responded to my email within a few hours. The per head prices were very reasonable, much more so than a lot of other comparable venues we looked at in the area.
GUEST




Hilary at the Westford Regency was a pleasure to work with. She deflated many stressful situations, and helped us have a fantastic wedding. I would highly suggest the regency!
GUEST




They did a great job. I have absolutely no complaints. I ranked them a little lower than excellent because they give you nowhere to get ready and everything you ask for is an extra charge which I don't think is the case i many other places. Overall though, a great experience.
GUEST




I am so thankful to the Westford Regency Inn for making our wedding reception so wonderful. We worked with Kim in sales all year planning the wedding and she could not have been nicer, more helpful and responsive with my hundreds of questions leading up to the wedding date! The wedding day was perfect. We were taking pictures during the cocktail hour but everyone said how great it was and there was so much good food. We had our reception in the downstairs ballroom which was really pretty and had a nice space for the cocktail hour. We received so many compliments on the venue and the food "it looked like a country estate!" many people said (it is really pretty for some fun pictures outside) and so many people complimented the cake and dessert. The Regency works with Fredericks Pastries in NH to coordinate your cake ( they were also so wonderful and helpful) and we paired it with the Chocolate Vanilla Bon Bon dessert and everyone I talk to brings up the cake and dessert combo saying they have never had anything so good! The food was great. Our coordinator on the day of was MaryEllen and she was wonderful. Wonderful! She was so nice and set things up perfectly and just kept the night moving so well with good energy. One of the best things is how easy they make it the day of and leading up to the wedding, they work closely with the florist and the bakery to coordinate everything. We also had a brunch the day after which was unbelievable. There is a really pretty piano player and so many options, it was relaxed yet very classy and pretty. My husband and I can't say enough nice things about our wedding reception.
GUEST




My wedding was here Nov 7 2009... WORST experience ever!!! I would NOT recommend this to anyone that wants any sort of professionalism, attention to detail, organization, I could go on... The reception was alright MANY minor issues but the staff was rude and did the minimum! DO NOT have your actual wedding there!! WORST WEDDING I EVER WENT TO AND IT WAS MINE!!! There was absolutley no organization whatsoever!! My husband and both work in the resturant business full time and so are a bit more understanding... This was a joke! Wedding was supposed to start at 5:30 I (the bride) had to tell everyone where to go and where to sit! I finally started to cry and found an empty room to sit in and sent my dad to figure out what was going on. After the wedding was supposed to have started the wedding hostess came in and said "I didn't know where you were I kept calling your room" she knew I was taking pictures across the street before the ceremony! Why the F would I be in my room!!! Dont have your wedding/reception there unless you want to leave your guest talking... about how "somebody dropped the ball" :-(
GUEST




I had my wedding at the Westford Regency and it was the best!!!!!! We loved our Wedding Planner, she was helpful and organized. The service and staff were great! The food was delicious! We were so happy and really enjoyed our wedding. Thank you to the Westford Regency Staff for making our day possible!




Very beautiful venue. Has numerous place for great photos, and also offers wonderful packages, some of which include everything (even the taxes and gratuity.)
GUEST




Loved this venue, the food was outstanding, the wedding services were of high quality standards. You can tell these people do a lot of weddings.
Only comment I have is that prior to the big day, I worked with one coordinator who took care of everything, got to know me, and answered all of my questions. But then on the day of, I got a different coordinator who didn't know me at all, and though she was very nice, I didn't find her to be very organized when I needed her to be. Many of my guests didn't know where to go when they got to the venue, and several aspects were a little thrown together. This was primarily because the venue throws multiple events at the same time, and it becomes confusing for guests and frustrating for customers.
GUEST




Everything from the beginning of the wedding reception to the part right before we entered out hotel room was 5 stars.
When we started our booking, we had girl#1 for our caterer. Then, along the lines, for whatever reason, girl #1 no longer worked there, so we were switched to girl#2; both were good.
However, girl #1 booked us a different honeymoon suite than the one we got on our wedding night. She showed us a lovely room that she said was part of the package...We were supposed to have that suite and we were instead booked in a regular king room - in the corner of the hotel. We were obviously not satisfied, so we went to the desk and they changed us immediately and were very friendly about it. The next morning, when we checked out, they tried to HIDEDEN FEE us and wanted us to pay an extra 500 for the room. The day manager said we could call back, but we were leaving for our honeymoon the next morning. Luckily, my dad took charge and called and got it straightened out, but what a thing to worry about on your honeymoon...
GUEST




Everything was done perfectly, professionally, and I would recommend this venue to anyone looking for a great place to have a wedding and/or reception!
GUEST




this place was amazing. they were always willing to help, give ideas and they really helped us destress. they took care of all the little things for us.
We love working with the Westford Regencey! They are always very professional and easy to work with for weddings and many other events and functions. We highly recomend them! They make everything a Piece Of Cake!
About Westford Regency Inn
We specialize in elegant receptions and special occasions such as weddings, rehearsal dinners, anniversaries, and showers. One of our professional event planners will work with you to plan the perfect function.
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