Whitehall Jewlers

We did what most couples do: we made the rounds at the mall. Whitehall had the most helpful sales representative, and they really took our time with us. We settled on a ring immediately. But after I wore it a few weeks after our engagement, the center diamond started to literally rattle around audibly in its setting. We took it in to get fixed. Then, a side diamond came back crooked. When we got the wedding band sautered to it, the detail on the back was erased. It looked like someone had smeared glue on the back of the ring. We took it back. The other side diamond came back crooked. Yikes! Eventually, they got a new jeweler and we were told they called the other one “The Butcher,” which was not very reassuring. All the Whitehall stores are closing now, and we’ll forever have to send the ring in the mail now to get it fixed.

We used Whitehall Jewlers for our wedding rings and my jewlery that I wore on my wedding day. The staff was very professional and considerate. They took their time and explained everything we needed to know. They worked with in our budget and did not try to sell us things we could not afford. They made us feel welcome and treated us as if we were their most important clients. I would deffinetly use them again and I still do for all my jewlery needs.