Zales- Ontario Mills CA
I only had 1 week to find rings for my wedding. With my Husband to be graduating Coast Guard bootcamp Friday August 3rd and our wedding August 9th it made it a challenge to find rings, Every store said they would need more time for his ring and its IMPOSSIBLE to get it in such short notice since most mens rings have to be custom made UNTIL we went into Zales. The lady in Zales was sooo helpful! i found my ring right away and fell in love with it! my husband also found a ring that day and they called and asked if it could be made and rushed. Lucky Me i got mine the next morning, My husband picked his up the day of the wedding. fit like a glove! we couldnt be happier with Zales! thankyouuu!
We only ordered wedding bands (plain white gold) from the website, so I cannot comment on any other purchases (ie diamonds). However, they were very, very reasonably prices wedding bands. The size was perfect (whatever they measure you as in the jewelry store, that's the size on the website). Prompt delivery. Best part was, we didn't have to enter a store! If you know what you want, get it here. It's easy, affordable, and hassle free.
beautiful jewerly, friendly staff, and good prices.
If your looking for a great ring well you know where to go zales they have sales when they all ready have the best prices its amazing my ring is huge and so wonderful 14 k white gold and 1 1/4 ct diamonds it so shiny it came with 2 wedding bands for me lol he paid 1500 but it really cost 2000 so we got a good sale on i love it can get enough of it
There was an engagement ring that we really liked at this store; however, the staff were very rude in the way they treated us. We are only 21 years old each, but are quite independent and we intended on spending about $5000-$6000 on an engagement ring. The staff never asked about our budget, we had to beg to get assistance, and the overall attitude by staff showed an assumption that we would not be a "big sale" for them.
I would not buy anything from Zales. I recently purchased a ring online and got an email telling me that the item was on back order. So I called their 1-800 number and the lady assured me that the ring would get here in time for my wedding. Well a few days later I got an email telling me that Zales had canceled the order due to availability. So I called the 1-800 number again and the lady told me that the price was a mistake and that everyone who purchased the ring that day got their order canceled. I told her that's not what the email said and asked to speak some someone higher up. After an hour I was told that there was nothing they could do and if I wanted the ring I would have to pay the price that the ring was now. I will never shop at Zales ever again!
We bought my engagement ring at Zales. It came with two wedding bands and my egagement ring. Zales was able to order the ring and get it to my fiance they day we was planning on proposing. Depending on who is working that day, Zales has been nice and they have been reluctant to help me. I recommend them because my ring is beautiful, but I have definitely had some problems getting help.
I got my wedding band from Zales. I had been having a hard time finding a band that would coordinate with my grandmother's heirloom solitaire. I found my ring here, and got it for 30% off! They did engraving on the teeny tiny band and even had suggestions when my desired engraving was too long. I had my ring in less than a week when they sent it to size & engrave. I get it cleaned there every 6 months and that keep my lifetime warranty. I am very pleased and I would buy from them again.
My fiancee bought my engagement ring from Zales and we have made other purchases from there as well. The sales staff has always been really helpful and have begun to know us by name!! They have a wide variety of styles, cuts, and so on. They are always willing to help you get the best price possible. The jewelry they have is amazing and the diamonds are near perfect!
We were looking all over to find the right wedding set. Once day I was looking online at zales. Not only did we find his wedding band, we also found a ring set for me. I would recommend that people check out zales. they offer alot of great deals
My fiance and I visited the Zales outlet and had an overall fabulous experience. I originally believed I would not find my ideal engagement ring at Zales but I am happy to have been wrong. We were not pushed into purchasing anything right away. In fact, we visited 3 times before we officially decided on the one. I give a genuine big thanks to Zales for the immaculate piece and the extremely reasonable deal we scored on the price.
We found Zales to be very friendly and cooperative while we were purchasing rings. They were able to provide the best diamonds for the best prices. Also, they were able to accomodate my tiny ring size. When I tried my ring on, it ended up being a .5 size too big from what they measured me. We got it resized, which only took 2 days. It was very quick and came back fitting perfectly - for no charge. Zales was very easy to work with.
This is where we bought my engagement ring, and both of our wedding rings. They have a great selection with great warranties. I am very happy with the service that I received from this store and would recommend it to anyone looking for wedding/engagement rings.
My fiance and I bought my bridal set from Zales. We had such a great experience! Our sales person and the manager were so much fun, and we made a great memory there picking out my rings. I love my rings, and they gave us a discount, so we got both of them for 200 under our budget for just my engagement ring alone. It could not have been better!
Thanks to sales amazing sales I purchased a pair of Princess cut diamond solitaires online for 70% off!
Also found a simple but very different champagne diamond necklace that goes great with my dress.
The key to these purchases are to find what you like and watch for sales!!!
We got a better deal in store for the necklace and a better deal online for the earrings.
And remember in this indusrty they work on commission, NEVER pay the sticker price.
Barter and if they don't budge walk away! Theres always another day or another person!
Zales was a heaven sent for my brother and I when picking an engagement ring for his fiance. He wanted something unique, meaningful, and classy and Zales provided just that. He ended up buying a 2 carat and boy was she surprised. He even received a military discount off the grand total.
YIKES! They had to be the worst part of the planning process. They do have great prices, but their service is just crap! We ordered our bands in December, and my husband had to literally go back half a dozen times because they kept on messing up the size AND inscription. We finally were able to pick up our rings FOUR days before the wedding (WTF??) When I tried on my band, it was still too small. We have complained to their regional office; still waiting to hear back.
I purchased my wife's engagement ring from Zales, and I got it at a great price! When the time came around for us to look into our wedding bands, we went back to Zales where she found a set that she liked and said matched her engagement ring! Overall, we were very pleased with everything!
Well my fiance used the family jewelry place to get my engagement ring & band, we needed to look for aforadable wedding bands for him and a vacation band for me. We went looking around all the stores in the mall to try to find a style we liked, and ended up at Zales. Their pricing is affordable, especially during sales, and their protection plan is well worth the money. I bought my band on the spot and sent it off right away to be sized.
We picked Zales because i love to get all my jewelry from them. we had actually picked them out almost 2 years prior to the wedding my goal was to try to have them paid off before the big day. so i wore my engagement ring for 2 years and then 2 weeks before i took mine in and had them band it together told them the date of the wedding and they had it done in perfect timing. they are very nice remember you by name and never once have i been treated wrong in a Zales. they clean for free and sell very good life time protection on all your items. i will keep using them for all of my jewelery don’t plan on going anywhere else.
Zales was very helpful in helping us find the groom's wedding band. They taught us the different types of metals and the characteristics of them. They helped us find the exact style and color we were looking for. At that time they were also running a few promotions and we saved about $100.00 off the total purchase price. With the Zales credit card promotion we saved even more, no interest no payments for 6 months. Thanks to Zales we know we found the perfect ring.
Loved both my engagement ring from there and the band to go with it. They will clean your rings whenever you go in and the service was friendly and considerate, not too pushy. They have great matching rings and good financing plans. Our plan allowed us to not be charged interest for up to a year. They also have basic rings to very elaborate styles. I believe our plan also allowed us to have insurance on the ring should the diamond fall out. After the wedding, my husband found that his ring was a little too large, and even though they can’t size the sterling silver ones, they replaced it for him at no charge. They also had to size mine but it only took a couple of days.
I bought my future husbands wedding band at Zales, and the salesperson that helped me was excellent. My fiance' is in the Army and his particular job may cause a ring to scratch easily, so she helped me to stay away from the rings with finishes that would scratch easily. I was very pleased with her assistance and knowledge of the ring selections.
Zale's is a large company and is very busy, so there was some wait. However, my ring is beautiful. I get compliments on it daily! The best part was the price. It looks like it cost a fortune, but did not come close to a fortune!
We got Dh's wedding band and my wedding band from Zales. They have great service and even though Dh's band had to be custom ordered it came in before it was supposed to. I also got my something blue ring for the wedding. I wear it all the time.
They helped us pick out a bridal set that perfectly matched my husband's ring that I had purchased 8 years earlier in another state. They look so great together you would think we bought them both at the same time and place. I love my rings and they were well worth the price. The staff was very helpful and attentive.
Had good sales and deals on my wedding bad. Although we did not buy my engagement ring there even if i choose to combine my wedding band and engagement ring together they will still service it as one ring... which most stores will not. Good buy here!!
Everything was perfect when we went to Zales. Very helpfull and found exactly what we wanted!
I generally like to stay away from the MALL STORES> but this one seems to be pretty good. The times we have gone there, the service was always friendly and attentive. We are still shopping for wedding bands and hope to finalize that soon.
We have had a great experience with the Zales outlet. Beautiful quality and with the protection plan, you get a great savings. I've already had my ring re-sized and it's all included. We have an account there and have bought many things since my engagement ring.
We visited the store at the Laguna Hills Mall. Zales had an amazing sale going on at the time we were shopping for a wedding ring. The ring selection was a lot better and they had some beautiful deigns. We ended up spotting a gorgeous, clearance ring at 80% off the regular price. Score! The ring was a 1.50 ctw with the "Past, Present, Future" engraving inside the band. I love it and so glad that we didn't have to cough up a huge chunk of change for it. We also used their online store to order DH's band. Great prices and an even greater selection.
I was kind of surprised that my husband got me my ring from Zales, partly because it's so commercial, but mainly because I didn't even know he wanted to get married so soon! He found out my ring size, and then he chose a very simple engagement ring and matching bands. He was able to design the style that he thought I would like. He said that he got lots of help from the staff to make sure he got something classy and not tacky. I did love my ring! I give Zales 5 stars because without them I wouldn't have a ring, and wouldn't be married today.
My husband bought my engagement ring there, and from that he had such great service we had to go back for our wedding bands! We also received "free money" from my engagement ring purchase: we received $800 off of our wedding ring purchases! Great service, excellent quality, beautiful diamonds!
We bought our bands at Zales and my fiance was sized incorrectly...for some reason we didn't realize this until too close to the wedding. We bought them at West Farms, tried to get his fixed at Milford mall, but they "forgot" to send it out. So he wore it,too big, for our wedding and then I brought it to Waterford crystal mall and not only did they fix it on the spot but they didn't charge me a penny more. So I would recommend the Waterford Zales in the Crystal Mall in a minute.
My fiance went to like 10 boutique stores to find my ring. Said he didn’t want a "mall" diamond. But happened into Zales on a whim. He said he had my ring within 30 minutes of walking into that store. The sales staff were wonderful and really knowledgeable - and not like a mall jewelry store at all.
I really struggled to find "the ring" because I didn't think I could find one in a mall. But I was wrong. I also didn't think I could get good service outside of a boutique store - wrong again. Zales had the selection AND the service.
Zales is our jewelry store! Their jewelry is beautiful and service is amazing! Hubby got my engagement ring from Zales, and we headed right over when we were looking for our wedding bands (we had a "free money" thingy because he bought my engagement ring there!)
Well we did the lay away plan and we thought we had both our rings, instead the lay away was just for my ring and did not include the price of his ring. So when we went in they said the total was a hundred dollars more than what we expected, but since it was their screw up they gave us some huge discounts and we basically got his ring free. Which was good since the ring they ordered for him wasn't even the right one and the ring they ordered for me was the wrong size!! They were very sorry, of course. but in the end we were pretty happy!
We did not buy our rings at this location, but I have had my rings serviced by this location. They were very good about cleaning, but did not call me to pick up my rings. I had to call to find out they were ready.
Our rings however were a great value, we were able to get them on sale and with a military discount. (they only have that discount a certain times of the year.) I love my rings and have a life time warrenty on mine and his. This includes cleanings, rhodium replating, and if it was to happen, stone replacement.
We visited several jewelry stores before finding what we were looking for at Zale's for DH. He wanted something more unique than a plain band. He ended up with a titanium band with etches along the edges and engraving inside. All in all, very pleased with our service.
Got us exactly what we were looking for! Great quality rings, great customer service and awesome warranties
We got our bands from bands from Zales. We just wanted something simple, and were happy to find our platinum bands there at a really great price. We got such a great deal as well on the engraving and our service! Zales is great!
There choice of rings was considerably better than the other jewelers in our area that had similar price ranges. The staff was very helpful and patient. We also got a lifetime warranty on my ring in which they clean and check the diamonds twice a year. I will always go to Zales for my diamond purchases from here on out!!
I love Zales! Our rings were purchased from them. My husband and I are very happy with our selections and the courteous, prompt, and professional service we received from this jeweler. No complaints to mention. Our service was unhitched.
Zales Jewelers’ focus has always been on providing a wide range of choices for mainstream jewelry customers who seek excellent value in fine jewelry. For this reason, Zales designs and provides much of its jewelry to meet its customers' tastes and expectations for quality and style. Zales Jewelers also carries brand-name jewelry, including watches, allowing the jeweler to offer its customers a wide variety of merchandise at a range of price points.
As the best-known name in retail jewelry, Zales Jewelers has a broad selection of classic and contemporary styles. Zales stores sell more diamond jewelry than any other jeweler in North America. In addition to diamond fashion jewelry, Zales offers gold, cultured pearls and an extensive wedding jewelry selection. In fact, it is the extensive bridal collection that represents the largest part of the chain’s business.
Please refer to the store locater on Zales' website to find the closest location.
The above information is from Zales's website.